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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,661 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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April 11, 2021
I have a Jeep. The service staff is very nice. Sometimes I wish they’d do a more thorough check of the car since twice I had things go wrong in the middle of nowhere which I wish they had fixed during annua I wish they’d do a more thorough check of the car since twice I had things go wrong in the middle of nowhere which I wish they had fixed during annual service. I’m pretty happy with the service. More
by DGG
Verified CustomerEmployees Worked With
April 11, 2021
Friendly and thorough. I am able to get an appointment quickly. They get me in on time and offer me a ride if I need one while my JEEP is being serviced. quickly. They get me in on time and offer me a ride if I need one while my JEEP is being serviced. More
by jenniferj08
Employees Worked With
Other Employees :
Hector is great! He usually services my JEEP and I recommend him!
April 09, 2021
Was happy they cleaned my car at the end of the service , most leave it dirty abs a mess . So it was nice coming back to a clean car most leave it dirty abs a mess . So it was nice coming back to a clean car More
by Derekdimascio85
Employees Worked With
April 09, 2021
Fast and easy, drop off, pick-up and done!!I had no Fast and easy, drop off, pick-up and done!! I had no issues in regards to the car's performance and I found that running errands during the time they Fast and easy, drop off, pick-up and done!! I had no issues in regards to the car's performance and I found that running errands during the time they worked on my car was perfect!! More
by Lisa
Employees Worked With
April 09, 2021
Got 2 completely different answers on if a setting on my Cherokee could be fixed. Have left my service person Alex J. 4 messages and haven’t gotten a call back. Cherokee could be fixed. Have left my service person Alex J. 4 messages and haven’t gotten a call back. More
by Katherine
Employees Worked With
Alex J
April 09, 2021
Good service , vehicle service was completed by the given time. I was called as soon as the part I ordered had arrived and Immediately given an appointment date. time. I was called as soon as the part I ordered had arrived and Immediately given an appointment date. More
by Joeespinoza13
Employees Worked With
April 08, 2021
The oil change light was not reset. Had to bring it back to have it reset. The worn out wiper blade was not replaced nor was I alerted it was bad. Every other car I have gets washed when I take them t to have it reset. The worn out wiper blade was not replaced nor was I alerted it was bad. Every other car I have gets washed when I take them to the dealer for a service. I spent nearly $800 at least you can go is wash my xxxx keep. More
by Phil
Employees Worked With
April 08, 2021
The dealership it self I have no idea about, but your service department. 1 out of 10 at best. Badly managed. Rude. Lies. Not good service department. 1 out of 10 at best. Badly managed. Rude. Lies. Not good More
by Jeff1000
Employees Worked With
April 08, 2021
Worst service techs I've ever come across in my 45 years of owning vehicles, can't even diagnose a loose hose on windshield wiper sprayer! Claim you need $572.93 in repairs! of owning vehicles, can't even diagnose a loose hose on windshield wiper sprayer! Claim you need $572.93 in repairs! More
by TRAILERGirl
Employees Worked With
Alex Klaumenzer
