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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,661 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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June 01, 2021
Good service, I didn’t have to wait long to get an appointment. Would of giving me a rental or urber and I got my car back in the same day. appointment. Would of giving me a rental or urber and I got my car back in the same day. More
by Scravens
Verified CustomerEmployees Worked With
June 01, 2021
I always appreciate the service provided by Eddie in your service department. I find him to be professional and responsive and keeps me updated on my service. service department. I find him to be professional and responsive and keeps me updated on my service. More
by Brett
Employees Worked With
Eddie (5 stars)
June 01, 2021
I went in for my 60k tune up. The guy helping me, starts ringing it all in to get my quote. He tells me all these things that I "need" to get done. I explain that I just want the tune up and the clicking ringing it all in to get my quote. He tells me all these things that I "need" to get done. I explain that I just want the tune up and the clicking noise looked into. Turned out that the noise was a problem in the engine, which was still covered by the power train warranty. Cool! No not cool. They still charged me over $ 3,000 for a "tune up". After going over the bill, apparently a tune up is 900 dollars in parts and 2400 for labor. I won't be returning, now that all my warranties are expiring. I will take my risks at a normal mechanic. More
by MKAUTHEN
Employees Worked With
June 01, 2021
I was very satisfied with the service on my Jeep, however I wish I didn’t have to wait a week for an appointment. Also , it oiled be nice to get a loaner vehicle. I wish I didn’t have to wait a week for an appointment. Also , it oiled be nice to get a loaner vehicle. More
by Lsint
Employees Worked With
June 01, 2021
I took my car for oil change no appointment the car was ready and no time and they also wash my car. Excelente work thanks ready and no time and they also wash my car. Excelente work thanks More
by victor79912737
Employees Worked With
May 28, 2021
Great service I really really really really Great service I really really really really great yea great service good service good service good service too I really really really really great yea great service good service good service good service too More
by jpirak
Employees Worked With
Other Employees :
Juan Del Rio, Rene Robles, Raed Malaeb, Omar Hernandez, Alex Klaumenzer, Shayan Ghelichkani, Sia Raissian, David Flores
May 28, 2021
I have a new car so they thought they could get away with NOT doing the maintenance i paid for ex: tire rotation was never done and yet they charged me And on another note they took advantage of me being NOT doing the maintenance i paid for ex: tire rotation was never done and yet they charged me And on another note they took advantage of me being a first time buyer with shady tricks and running my credit for a quote when I told them I want to look at a different lot first I’m 100% reporting them to the better business bureau and California’s business bureau More
by Arturogrijalva94
Employees Worked With
Other Employees :
Rene Robles, Julio Rodriguez, Raed Malaeb, Mickel Sophoclis, Omar Hernandez, Shayan Ghelichkani, Sia Raissian, David Flores
May 28, 2021
Russell Westbrook CDJR has been the best in allowing my being amongst an awesome network of a business family in one CDJR location, whom all share the same goal of enhancing the Chrylser Brand customer exp being amongst an awesome network of a business family in one CDJR location, whom all share the same goal of enhancing the Chrylser Brand customer experience. This is what I felt from 2007 to 2012 when servicing my 2007 Chrysler 300 at this location under different MGMT. Great to find after 15yrd the same vibration of love exists in a company. Location, location, location. Payman has been a catalysts in bringing back a level of trust in the Chrylser service people that invoke a continuous of customer joy of owning the chryler brand of vehicle product inventory. As long as this continues, I know this will be the location where I am sure more business will be warranted between myself and the Chrysler network team More
by howardbyrdjr
Employees Worked With
Other Employees :
PAYMAN ARJANG , Juan Del Rio, Rene Robles, Alex Klaumenzer
May 28, 2021
The staff was very friendly and very good service The waiting time was a little to long like 2 hours understandable thank you so much waiting time was a little to long like 2 hours understandable thank you so much More
by maservellon
Employees Worked With
