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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.0
2,606 Reviews

2,606 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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February 01, 2024

Had some fleet vehicle issue while doing service around the area and they took care of me without hesitation. Will definitely take my van service here next time More

by christian.canlas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Christian - We're glad to know we could assist with your fleet vehicle issue at Van Nuys Chrysler Dodge Jeep Ram. Looking forward to serving you again in the future if needed!

January 30, 2024

Very helpfull service personal, answer all my questions. Service was fast, didnt have to wait long. More

by jcfigueroa1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are so pleased to hear your service visit went smoothly! Thank you for sharing and leaving Van Nuys Chrysler Dodge Jeep Ram a five-star review.

January 20, 2024

Consistency in service and the staff at the service department are very good and easy to work with. More

by johnanthony225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman Arjang
Jan 22, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the review! We appreciate the kind feedback and hope to see you again at Van Nuys Chrysler Dodge Jeep Ram. Safe travels!

January 18, 2024

Great communication, alignment was taken care of quicker than expected. Always a pleasure doing business here More

by cristianjuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vahe
Jan 18, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Cristian, we're glad to know your alignment service was completed ahead of schedule at Van Nuys Chrysler Dodge Jeep Ram. Thanks for the positive feedback and for choosing us!

January 16, 2024

No information , no follow up , kept my gladiator two weeks waiting on parts at the dealership ? More

by lrtdrd
Recommend Dealer
No
Jan 22, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry for any inconvenience caused as a result of the delivery delays. We aim to keep our customers informed and updated, and it sounds like we dropped the ball here. I would like to step in and offer my assistance - please contact me on my direct line when you have a moment. Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

January 15, 2024

They provide good service, but if the price is a little low, it will be very good More

by tomkarapetian
Recommend Dealer
Yes
Employees Worked With
Benne
Jan 15, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for sharing your feedback with us. At Van Nuys Chrysler Dodge Jeep Ram, we strive to keep our pricing fair and reflective of the top-quality service we provide and we hope you'll continue to choose us for miles to come!

January 15, 2024

Professional and prompt service. Good communication throughout process. Excellent followup throughout the repair process and schedule. More

by majflynn
Recommend Dealer
Yes
Employees Worked With
Eddie
Jan 15, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad to know you found our service at Van Nuys Chrysler Dodge Jeep Ram professional and prompt. Thanks for appreciating the communication during your repair process, we strive to keep our customers informed every step of the way!

January 14, 2024

He keep me informed and what needed to be done and how much it would cost. More

by rebsplace
Recommend Dealer
Yes
Employees Worked With
ARMEN
Jan 15, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate your business and hope to see you again at Van Nuys Chrysler Dodge Jeep Ram!

January 14, 2024

It took some time to get the parts but it got done. It was Good More

by rebsplace
Recommend Dealer
Yes
Employees Worked With
Arman
Jan 15, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for your patience during the parts delivery! We're glad our team at Van Nuys Chrysler Dodge Jeep Ram could complete the repairs and ensure your vehicle was road-ready. Drive safely!

January 13, 2024

Benny was very communicative over the phone and very honest about how long things would take. He also was embarrassed when he was told the car was repaired, and then I came by and it wasn't. He had the More

by jbaksinski
Recommend Dealer
Yes
Employees Worked With
Benny was the service desk person for my van
Jan 13, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

It's great to know that Benny was able to provide you with the excellent experience we strive for at Van Nuys Chrysler Dodge Jeep Ram. We appreciate your patience and understanding during the repair process. Thanks for sharing!

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