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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.0
2,665 Reviews

2,665 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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September 09, 2021

Very professional! Took the time to tell me what I needed and why. Fair pricing. What I thought would take 4 days they got it all done in 2 More

by scott-tay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogelio Espindola
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

September 09, 2021

Great service and quick repair of my emissions recall on my dodge grand caravan. They even got me an Uber ride back and forth to the dealership More

by kristymartin8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

September 09, 2021

Armen babudzhyan was very nice, polite, and did not pressure me into purchasing anything like other salesman. He gave me a print out of recommendations for my future visits. I hope to run into him next More

by Maddeb_2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ARMEN BABUDZHYAN
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

September 08, 2021

Had my car put in service for routine maintenance. Exceptional customer service received from Payman from the service center. Professional from beginning to end of service, helpful with all the concer More

by JmBuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman Arjang
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

September 08, 2021

I had schedule an appointment for other stuff than just maintenance and was told I had to schedule an appointment if I had any problems. More

by maaary_fer89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, I'm sorry to hear you had anything less than a 5-Star experience. We would like to speak with you in regards to your visit. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

September 07, 2021

Everything went well. Thank you for the great service. Car wash could have been a lot better though. It was still dirty from inside the vehicle. More

by jrcosta24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

September 07, 2021

excellent service ! very friendly and professional ,very fast service excellent attention, I was very pleased with I was very pleased with all the services were good More

by GALVEZ1800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payment
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

September 07, 2021

Maintenance and oil change were done on time, and shuttle service was provided. The vehicle was inspected and all recommendations were done by service department. More

by slava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman
Sep 09, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

September 07, 2021

Horrible service center. Unprofessional, unwilling to address problem, do not care for customers, unapologetic for their horrible service. Took my car in got it back dirty and top nothing was done,after More

by Aramrazavi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I am not sure of the names
Sep 09, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We know your time is valuable, and apologize for any inconvenience. We would like to speak with you in regards to your visit. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

September 07, 2021

The information I was given for my car’s check up was vague and incomplete. I asked the service Rep for a copy of the results, which he declined to provide. All he provided was parts’ names and recommend More

by coronadofrank077
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t have names
Sep 09, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, I'm sorry to hear you had anything less than a 5-Star experience. We would like to speak with you in regards to your visit. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

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