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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.0
2,665 Reviews

2,665 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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September 24, 2021

Armen order a part needed for my jeep and arrived and install it the next day. More

by hotjamz67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

September 24, 2021

They are the friendliest and fastest they always keep you updated if your car needs anything more that needs fixing and tell you the price before saying yes love that keep up the good work More

by marcskitten13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

September 23, 2021

Service dept employee was stating I needed multiple services that were not required including 4x4 service. My car is RWD… I instructed the svc. Dept. Employee to only perform the maintenance that is re More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Payman
Sep 25, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We apologize for any inconvenience we may have caused. Our goal is to ensure customers feel like we have put their experience above all else. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

September 22, 2021

Great customer service and very precise on time and great on working with your schedule More

by Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

September 22, 2021

Fast and easy check in and check out real good guy to work with highly recommend More

by JPRUDENCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

September 20, 2021

It was well organized and clean. Hector was very professional about his job. He cares More

by tbaby647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector
Sep 22, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

September 18, 2021

Service was done but the carwash promised took way too long. Good communication, poor scheduling More

by X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. We know your time is valuable, and we really appreciate your patience. We'll bring this feedback to our team to see how we can improve our scheduling.

September 17, 2021

Hector was great! Highly recommend! He did exactly as he said and delivered on time!!! More

by donmichaelpaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

September 16, 2021

Very friendly and courteous, knowledgeable and helpful. I don't have much to say except what I already stated on top. More

by GEORGEMORENO69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vahe gabrielyan and eddie ????
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

September 16, 2021

Initially my service experience was bad, but when I returned a gentleman named Paymen helped me instead of the previous fellow and he saved the day! Paymen offered up an amazing customer service experi More

by Tim’s Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paymen
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

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