Van Nuys Chrysler Dodge Jeep Ram - Service Center

I always get my service done here and Hector has always helped me. He is very professional and friendly. helped me. He is very professional and friendly. More

Very helpful in all aspects of service. The A/C was repaired as estimated and timely as promised. I'll be back and will recommend you to others. The A/C was repaired as estimated and timely as promised. I'll be back and will recommend you to others. More

I made an appointment and It took almost 5 hours to get my car back and only for an oil change my car back and only for an oil change More

Fantastic service and everyone was courteous and went above and beyond. Quick and easy! Even took the extra time to clean my car for me. above and beyond. Quick and easy! Even took the extra time to clean my car for me. More

As always great service with amazing service advisors who take their time explaining things to you. take their time explaining things to you. More

Experience was pleasant. Associate was polite. I didn’t have to wait to be seen. The associate provided transportation to and from my house. And when I picked up my car it wa Associate was polite. I didn’t have to wait to be seen. The associate provided transportation to and from my house. And when I picked up my car it was washed. More

We like our service advisor Payman he always does a great job for us but in general the service center at the dealership is generally slow. job for us but in general the service center at the dealership is generally slow. More

I brought it in for a simple recall notice, but when the vehicle came back it would no longer start - both batteries needed to be replaced. They insisted it was a coincidence - that two batteries died at t vehicle came back it would no longer start - both batteries needed to be replaced. They insisted it was a coincidence - that two batteries died at the time of service. The engine compartment was filthy (meaning it had been sitting outside with the hood open) and the terminal covers had been removed (meaning someone had jump started the vehicle). The cost to replace the batteries and the labor was way overpriced. Changing a car's battery is not that complex. It should not have cost as much as it did. It also should not have taken as long as it did - it took a week to replace the batteries, after the initial week to service the recall issue. More

Slow and rip-off customer. Charged me twice for the same labor. Charged me labor to replace radiator hoses while they had them removed to replace radiator. Will be filling com Charged me twice for the same labor. Charged me labor to replace radiator hoses while they had them removed to replace radiator. Will be filling complaint with Jeep/Chrysler. More

It’s Very easy process. Very friendly Customer service and very knowledgeable. The car was done in few hours Very friendly Customer service and very knowledgeable. The car was done in few hours More