Van Nuys Chrysler Dodge Jeep Ram - Service Center

Albert at Van Nuys Jeep was THE BEST, and I refuse to see anyone else! anyone else! More

Hector never followed up with me kept me posted on my vehicle. It was there for over three weeks. I had to pay a rental out-of-pocket. vehicle. It was there for over three weeks. I had to pay a rental out-of-pocket. More

I TOOK THE TRUCK TO DEALER BY APPOENMET FOR RECALL AND CHECK UP PAYMAN AT SERVICE TOOK CARE OF MY TRUCK AND I GOT THE TRUCK BACK SAME DAY THANK YOU CHECK UP PAYMAN AT SERVICE TOOK CARE OF MY TRUCK AND I GOT THE TRUCK BACK SAME DAY THANK YOU More

Informative and very helpful! I was in and out of the dealership in a timely manner. I was in and out of the dealership in a timely manner. More

I took my 2015 Dodge Viper into the dealer to have the driver’s side window fixed. The service department had the car for over 3 months and never fixed it. I finally picked up the car since it was very ob driver’s side window fixed. The service department had the car for over 3 months and never fixed it. I finally picked up the car since it was very obvious that they did not know how to fix it and were simply parts-swapping. The service manager also conceded to my wife that someone broke the window after it was removed from the door. The service advisor had told me that the window had to be replaced because only new windows have the boss fittings that needed to be replaced and cannot be purchased separately. Apparently, that was not true. When I picked up the car, the new window was installed but completely crooked and misaligned. And on top of all of this, the car was returned with several deep paint scratches that absolutely were not there when I dropped off the vehicle. This was by far the worst experience I have ever had with a service department at any dealership. More

I have scheduled the 1st Jeep Wrangler service @~ 7,500 miles. My appointment was @ 8:00 am and service associate Hector took my order right away. All the paperwork took no longer than 10 minutes. Hector o miles. My appointment was @ 8:00 am and service associate Hector took my order right away. All the paperwork took no longer than 10 minutes. Hector offered me drop off service to my home, but I didn’t need it. Service was completed on time, I was notified by Hector and picked up my vehicle without any issues. After the service I don’t have any complaints. So far so good. More

I always get my service done here and Payman has always helped me. He is very professional and friendly. helped me. He is very professional and friendly. More

Great service. All employees very helpful. Helped solve my issue very quickly. Thanks for everything. All employees very helpful. Helped solve my issue very quickly. Thanks for everything. More

Benny was amazing and very very helpful. He explained everything and provided an accurate estimated time. Very happy with the service. He explained everything and provided an accurate estimated time. Very happy with the service. More

Helpful and attentive. Also very thoughtful in terms of coordinating transportation to and from the dealership. Also very thoughtful in terms of coordinating transportation to and from the dealership. More