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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,661 Reviews

2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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December 19, 2021

Quick and attentive service. Very organized. Very well appointed service center. Always pleased after visits. More

by dawnrobinsonarts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rogelio@Russell Westbrook , Alex Klaumenzer
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

December 18, 2021

Hector Jr was awesome about getting me full service oil change with wash in record time. More

by CJB_Malibu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jr
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

December 18, 2021

Business was handled with good customer service and it was completed efficiently & with a smile! More

by keciaanpratt39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

December 18, 2021

EXCELLENT SERVICE! Kind and caring staff that really make sure you feel at home. Fantastic! More

by DAVD.ALEX08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

December 18, 2021

I dropped my grand Wagoneer off for the recall to get serviced. After picking it up it still has the same issues it was recalled for and on top of that I had gotten it wrapped in a meticalic matt Grey th More

by VSOOD196
Recommend Dealer
No
Employees Worked With
Hector "Jr"
Dec 23, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

December 18, 2021

Payman is always so helpful and courteous. In and out of there was easy and they kept me informed through the time it was there. I’ll be back. More

by DEANABELTRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman was my service advisor
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

December 18, 2021

I have to say , Russell Westbrook is probably the best dealership I've ever felt with. Best Service ever More

by STUDIO358VFX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

December 17, 2021

Hector was my service manager and did a good job. But dealer charges ridiculous labor charges ($220hr) and insurance only covers $150hr. Everyone that works at dealer was overworked, but genuinely nic More

by robocop237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector
Dec 21, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're glad to hear that Hector provided great service. We try to price our services as fairly as possible for the region. While we're not always the cheapest, we provide the highest level of work by certified technicians. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

December 17, 2021

Very friendly I scheduled an appointment for service Very friendly I scheduled an appointment for service with hector like always they guy is amazing See you soon More

by Cesar cebreros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Del Rio
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

December 16, 2021

Great Custer service and they did a great job with my car. Will take ot there again More

by pulido918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

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