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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,661 Reviews

2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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December 27, 2021

The place is very nice and clean my service advisor was Armen he was very nice and helpful More

by lilcat01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

December 26, 2021

Your service representative should NEVER ask a customer to give a High rating. That’s A turn off! It’s something you earn not ask for. More

by DL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're disappointed to hear you had anything less than a 5-Star Customer Experience. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

December 26, 2021

Armen is a fantastic advisor keep up the excellent guest service he provides to all his clients More

by julian.sarkissian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

Dec 31, 2021 -

julian.sarkissian responded

Service consultant Armen is exceptional. A very professional, kind individual who strives for customer satisfaction and achieves it quit easily. An amazing asset to your firm.

December 26, 2021

I appreciate their service and professionalism. They provided me a uber ride. They even washed my car without me asking. More

by gbgumanshaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen
Jan 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

December 25, 2021

This dealership does not care about you or your car. Their complete lack of appreciation for your business is apparent the first second you walk into their service office. They push the cars that are More

by ERINSALMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're disappointed to hear you had anything less than a 5-Star Customer Experience. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

December 24, 2021

It was great experience coming to Russell Westbrook to take care of My car ill do it again any time . More

by amosfishman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

December 24, 2021

I am very happy with Russell Westbrook Jeep service. They are very responsive to issues with my 2013 Jeep Grand Cherokee. I’ve tried other dealers and found this service to be the best. More

by robertschwartz1050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

December 23, 2021

This dealership is quick and efficient. They take no short cuts with their vehicles and do not try and up charge you for the maintenance. More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vahe
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

December 23, 2021

Fast service, and friendly staff. I was there for an oil change and they got me an Uber to and from work. More

by perlabravo6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

December 23, 2021

Junior was great and communicated in a timely manner Even got my car fixed before estimated Cast was a little higher than if repaired somewhere else but I also realize that the dealer is always highe More

by KENDRA.CASAVEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

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