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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,694 Reviews

2,694 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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August 04, 2025

Albert at Van Nuys CDJR was really helpful in making sure I got the best service & care on my challenger. He helped me coordinate my cars needs for my active lifestyle. Also any last minute problems I had he More

by jcolon1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
August 02, 2025

They did exactly what they said they would do and in a reasonable time frame More

by mrudow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks so much for the feedback. We look forward to your next visit to Van Nuys Chrysler Dodge Jeep Ram!

July 29, 2025

Love coming here and dealing with Roger he gets my car in and out the best customer service ever More

by dianal1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio espindola
Jul 30, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are glad to hear that Roger provided excellent service. Thanks for choosing Van Nuys Chrysler Dodge Jeep Ram.

July 29, 2025

My service advisor Albert Masihi was amazing. He greeted me at 8am sharp full of energy. Got me a ride home. Had me picked up and car was ready very fast! More

by VSAGRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisa Zamora Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Masahi
Jul 30, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are pleased to hear Albert was so helpful. Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram and for sharing your feedback. Safe travels ahead!

July 24, 2025

Outstanding customer service, polite and very friendly. Made me feel welcomed and very open to everyone. More

by gina0788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sagar Khatri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are grateful for your recommendation and five-star review of the team here at Van Nuys Chrysler Dodge Jeep Ram!

July 21, 2025

Albert was very thoughtful and went above and beyond for me when it came to my needs of my vehicle. He showcase professionalism and patience and I appreciated the check in when it came to the service of my More

by Shauntice Randolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Jul 21, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are thrilled that our team earned your business with their attentive service! Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram and for sharing your positive feedback about Albert.

July 21, 2025

Albert, as always, could not have been more thorough and helpful. In addition to a routine oil change, my Grand Cherokee needed a new battery as well as to have the air conditioner recharged. All the work w More

by HORMASJI
Recommend Dealer
Yes
Employees Worked With
Albert Masihi
Jul 22, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are happy to read this feedback! Thank you for trusting Van Nuys Chrysler Dodge Jeep Ram with your business and your vehicle. We'll be sure your kudos reach Albert!

July 21, 2025

Albert, as always, could not have been more thorough and helpful. In addition to a routine oil change, my Grand Cherokee needed a new battery as well as to have the air conditioner recharged. All the work w More

by HORMASJI
Recommend Dealer
Yes
Employees Worked With
Albert Masihi
Jul 22, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We appreciate your continued business and excellent feedback! Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram and for highlighting Albert's attentive service. We look forward to seeing you next time!

July 21, 2025

The customer service has declined over the 7 years I've been going to this dealership. I am now looking to take my vehicle elsewhere. More

by Star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None are listed
Jul 22, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're sorry to hear about your disappointment with our customer service. We value long-term relationships, so it's concerning that we've let you down after so many years. If you're open to discussing this further and giving us another chance, please reach out at your convenience so we can make this right. Thank you, Hector Herrat – Service Manager – hectorh@vannuyscdjr.com – (909) 449-8987

July 20, 2025

Service rep Vahe was very knowledgeable! Communication was great on providing status of my vehicle! More

by Solito982
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for reviewing Van Nuys Chrysler Dodge Jeep Ram!

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