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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.0
2,625 Reviews
Call Service Center (855) 298-3373

2,625 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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January 10, 2025

Payman is the BEST! !!........ always returnes calls!!! Exeptional!... even after hours, if I leave a message I know he will call back. Thank you! More

by RITADR17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman
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Jan 10, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Payman provided exceptional service at Van Nuys Chrysler Dodge Jeep Ram! It's great knowing he goes above and beyond, even after hours. Thank you for sharing your experience with us!

January 02, 2025

Amazing work by Payman and the entire service team. Highly recommend. Will definitely come back again for service. More

by ABASIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman
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Jan 02, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the high praise! We're delighted to hear that Payman and our service team at Van Nuys Chrysler Dodge Jeep Ram impressed you. We look forward to welcoming you back for future services!

December 30, 2024

I dropped of my car without a service appointment and thought it would be harder to get my car serviced in timely fashion but upon arrival Roger promptly greeted me and serviced my vehicle the same day a More

by Lucylor589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
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Dec 31, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Roger and the team at Van Nuys Chrysler Dodge Jeep Ram were able to assist you promptly. Thank you for sharing your positive experience!

December 29, 2024

This dealership service department is clean and well maintained. The staff is helpful and ensure issues get addressed. Albert Masihi Was specially accommodating. More

by IRVINRDRGZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Masihi
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Dec 31, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Albert and the team at Van Nuys Chrysler Dodge Jeep Ram provided such accommodating service, Irvin. Thank you for recognizing our clean facilities and attentive staff!

December 28, 2024

Hector was very helpful. Really appreciated the Uber rides while my Grand Cherokee was in service. More

by wardandmetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
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Dec 31, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're happy to hear that Hector delivered 5-star service and provided you with Uber rides while the team worked on your Grand Cherokee! Thanks for choosing Van Nuys Chrysler Dodge Jeep Ram. Safe travels!

December 24, 2024

Fast, informed, trusting and helpful. Loved the faster appointments and having the parts in stock and ready to install. Makes a huge difference. More

by mail5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ARMEN
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Dec 26, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that you appreciated the efficient service and stocked parts at Van Nuys Chrysler Dodge Jeep Ram. Thank you for sharing your experience, and we look forward to serving you again!

December 23, 2024

The dealership is very straightforward, responsive, and easy to work with regarding issues with my vehicle. More

by yaylayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen, service advisor
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Dec 23, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that you found the team at Van Nuys Chrysler Dodge Jeep Ram straightforward and responsive. Thank you for sharing your positive experience with us!

December 22, 2024

Great experience with Van Nuys CDJR service department. Had three trucks in for service this week and all went Great. Thank you Benny Markita. More

by morris4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny Marikta
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Dec 23, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Morris, we're delighted to hear that Benny and the Van Nuys Chrysler Dodge Jeep Ram service team provided you with a great experience! Thank you for trusting us with your trucks.

December 22, 2024

If you want a good service talk you Albert. He really cares about your concern of your vehicle. More

by Esna G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
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Dec 23, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Esna, thank you so much for leaving Van Nuys Chrysler Dodge Jeep Ram a 4-star review. It really means a lot to hear you are happy with our service and Albert was caring.

December 21, 2024

Kept my car for a week, did not diagnose it correctly. Returned it to me and now it doesn’t run.. Never fixed the issue I brought it in for which is why it no longer runs. More

by MHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know because there was no communication
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Dec 23, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sincerely sorry to hear about your experience with the service on your car. It sounds like we missed the mark in diagnosing and resolving the issue, which is certainly not what we strive for. We would appreciate an opportunity to make this right for you, so please reach out at your earliest convenience. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

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