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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,319 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,319 reviews
October 10, 2016
My yelp review to here Fuller review: First off most these reviews are fake for a company that just switched over in name under a year ago. Second I leased through th Fuller review: First off most these reviews are fake for a company that just switched over in name under a year ago. Second I leased through this company and they seem to be so nice, and they are, because they want your money. They act like they are giving great prices but it's all BS. Because no matter what you will need to see them again for a number of issues and they sudden turn to little devils. I absolutely hate lying customer service and management like these guys. I hear countless stories of great experiences in many other dealerships. But for some reason never good ones about this one. Hmmm.. They send you letters offering significantly lower payments and upgrades to come in to find out increasingly higher monthly and drive off. They are liars and once you are a customer (already signed) you will be thrown around to multiple people to "take care" of you. Been 2 weeks still in contact wasting hours of going in and call backs that they claimed the past 4 times and have NEVER ONCE called back when they said. Their word unreliable and don't care about you unless your a sale in their benefit. There was ownership change 3-4 times turned over within my 2 years of my lease so far (still going). That goes to show what kind of lot and business they are doing. Go to other dealerships if you want these cars because they honestly will take care of you better and give you the same if not better prices after you negotiate. Most importantly, you DO NOT want to have to deal with this headache from people who front and genuinely don't care about their customers. Guys you buy a car once, make the driver for a different dealerships atleast. Again false reviews here, they haven't even had this location for a year. It's false developed media, illegal but impossible to catch. Don't be stupid enough to believe everything you see. They lie about employment and how reputable they are too. Not to mention customer loyalty is nothing. Stay with them another 3 years lease with the same car for more money! They play with the numbers like all dealerships, but these guys play too much to empty customer pockets and I just hate hate hate businesses that give their word and point out fine print later the little gray areas and repeat it over to you. No business turns over 3-4 times in 2 years of my lease so far without serious issues. Now they stuck a celebs name on it for investment to help them sell If you want to drive off with empty pockets and future headaches, come in today! They will be beat the competition in those aspects. Trust me, imma customer. More
by Family Dodge
Employees Worked With
Kevin Oliff
October 09, 2016
Look for Israel Israel El'Shaddai did a great job helping us get a new jeep Cherokee, very reliable person to come and get help picking out a new car. Answered all ou Israel El'Shaddai did a great job helping us get a new jeep Cherokee, very reliable person to come and get help picking out a new car. Answered all our questions for such a huge new commitment. More
by Annndreac
Employees Worked With
Israel El'Shaddai
October 03, 2016
Hooah for Israel El'Shaddai! Me and wife came here with one thing in mind, to trade our car and at the same time have a good experience for buying a new car. This will be the fir Me and wife came here with one thing in mind, to trade our car and at the same time have a good experience for buying a new car. This will be the first car for my wife and we did get the deal and much better deal than what we had in mind. We have gotten the perfect vehicle and better deal. Our sales rep, Israel El'Shaddai, helped us from the start until the signing of the paper. He helped us a lot and he did fight for the deal we know that we will be comfortable paying. I will give this dealership 10/10 rate. More
by Earl Bihis
Employees Worked With
Israel El'Shaddai
September 26, 2016
Thanks Russel Westbrook! Thanks Sher My salesperson, Sher, was so helpful. He took his time and made sure I was happy. He explained how the Bluetooth worked, took me on multiple test driv My salesperson, Sher, was so helpful. He took his time and made sure I was happy. He explained how the Bluetooth worked, took me on multiple test drives and really was persistent in me buying the car. I will come back for sure! Cool basketball court by the way! More
by Jclassmusik
Employees Worked With
Sher.
September 24, 2016
Look for Israel ! I have just leased a car with Israel El 'Shaddai , who by the way was simply fantastic , I strongly recommend that anyone interested in leasing a vehi I have just leased a car with Israel El 'Shaddai , who by the way was simply fantastic , I strongly recommend that anyone interested in leasing a vehicle seek him out. I got a great deal and am very happy that I came here and spoke with him. Israel , you are the man. More
by Rafael A Porsani
Employees Worked With
Israel El'Shaddai
September 18, 2016
Best Deal Ever From El'Shaddai! Went here to check for great deals for a Dodge Challenger R/T, and man Israel EL'Shadda didn't disappoint me!!! He helped me get an awesome deal that Went here to check for great deals for a Dodge Challenger R/T, and man Israel EL'Shadda didn't disappoint me!!! He helped me get an awesome deal that I think no one can decline! No pressure and just straight to the point! Come visit this place and look for my man Israel EL'Shadda!!! I hope this place stays the same and closes more awesome deals for new and existing customers! 👍🏻 More
by JanCanlas
Employees Worked With
Joe Najar, Israel El'Shaddai
September 13, 2016
Buying a car Israel el'shaddai was the best finding a car for our needs and budget, helped us to make the right decision buying our new car Israel el'shaddai was the best finding a car for our needs and budget, helped us to make the right decision buying our new car More
by Nino
Employees Worked With
Israel El'Shaddai
September 10, 2016
Great Value at Great Prices I just purchased a CPO Ram 1500 and Rodney President was on the scene to help me through the process. What I appreciated most from my experience there I just purchased a CPO Ram 1500 and Rodney President was on the scene to help me through the process. What I appreciated most from my experience there was a no non sense. I was able to get to the lot drive the vehicle I wanted, and more importantly, we were able to make the deal happen quickly. Rodney took care of the front end of the deal, and Jimmy was able to be clear and concise with the paperwork. Overall, I had an enjoyable experience purchasing my vehicle, and I would like to give these guys a big thanks. More
by Coach B
Employees Worked With
Jimmy Jaurequi, Rodney President
August 11, 2016
Excellent Service! Rodney President was very Professional, knowledgeable and had a No problem attitude! If you are in looking for Great Customer service, make sure you Rodney President was very Professional, knowledgeable and had a No problem attitude! If you are in looking for Great Customer service, make sure you visit Mr. President! More
by Sinaiadalia
Employees Worked With
Rodney President
May 14, 2016
Good Quality Service Israel El'Shaddai, went above and beyond to make my car shopping experience easy and comfortable. He was very helpful and informative and made sure th Israel El'Shaddai, went above and beyond to make my car shopping experience easy and comfortable. He was very helpful and informative and made sure that I was getting the best customer service. Definitely recommend going to him for your next car purchase! I'm very happy with my new Jeep :)! More
by April Chavez
Employees Worked With
Israel El'Shaddai
