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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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*** 5 Star Customer Service *** Amazing customer service with Jaime Serrano and Joe Natar!. Came in looking for a car and came out a happy camper. :) Also received a follow-up phon Amazing customer service with Jaime Serrano and Joe Natar!. Came in looking for a car and came out a happy camper. :) Also received a follow-up phone call from Jaime Serrano to make sure all is well after purchase and shows that he truly cares. More
Happy to embrace the Jeep! Trying to locate an SUV that could carry my philosophy was very much a challenge.i was deciding between your Jeep or a Land Rover. I met your salesm Trying to locate an SUV that could carry my philosophy was very much a challenge.i was deciding between your Jeep or a Land Rover. I met your salesman Jaimie Serrano. He was so cordial and informed me of all the fine features of your grand Cherokee. I was traveling heavily and coming off of the lease that I had with the Ford Flex for the past three years. Mr. Serrano phoned me keeping in touch with me while I was still making up my mind. While on a business trip to Atlanta, I asked Enterprize Car Rental to reserve me A Jeep Grand to drive and feel. Making a u turn never felt better. So I made my choice on the Jeep. I'm pleased about this. Jaimie showed me all the bells and whistles of this vehicle. I felt so lucky to be working with a person who really shows he cares. A happy customer is I, Leslie D.Beers. More
Dealership Review Just a couple of days ago a become a buyer of a new Chrysler 300s! As a first time buyer I was amazed how I even got a car that day. Jamie Serrano a s Just a couple of days ago a become a buyer of a new Chrysler 300s! As a first time buyer I was amazed how I even got a car that day. Jamie Serrano a sales person at Van Nuys was very nice and helpful in finding the right car with an unbeatable price. If anyone is looking for a new or preowned car I recommend Van Nuys Chrysler Dodge Jeep Ram you wont regret it. More
great customer services Israel helped since the first time I walked into the van nuys Chrysler dodge jeep ram dealer. I didn't know which type of jeep I wanted to get, but i Israel helped since the first time I walked into the van nuys Chrysler dodge jeep ram dealer. I didn't know which type of jeep I wanted to get, but in the end bought a new 2016 jeep Cherokee. Israel was a great help with the price on the car. He worked with me on my budget on the car and so I was happy with that. Everyone at the dealer with nice and friendly. I would recommend this dealer to everyone if your looking to buy any of those cars. More
Best Cars with Best Customer Service This dodge dealership earned my business when 3 other dealerships didn't want it. My husband and I were serious about upgrading his 2011 challenger to This dodge dealership earned my business when 3 other dealerships didn't want it. My husband and I were serious about upgrading his 2011 challenger to the 2016 challenger RT scat pack. The other dealerships had bad customer service so we decided to visit Dodge of Van Nuys. Jaime Serrano is the best salesman ever. I'm so glad to be working with someone who is knowledgable about the products and about life. His friendly personality is perfect. I didn't feel intimidated or belittle. We came to look at the same exact car that another dealership didn't want us to purchase a few days prior. I'm so glad that we came here. Nothing changed on our part (trade-in, cash down, etc.). In working with a honest person like Jaime, we were able to leave that night with the car of my husband's dream. If you are interested in getting an amazing deal, then this would be the dealership to do it in. I believe whole heartedly that it's here. Their level of customer service is above and beyond any other dodge dealership out there. I know you won't be disappointed. More
Excellent Service! Spent a full month researching the used car I needed, and finally found it here at the Chrysler Dodge Jeep Ram of Van Nuys dealership. Had the pleasur Spent a full month researching the used car I needed, and finally found it here at the Chrysler Dodge Jeep Ram of Van Nuys dealership. Had the pleasure of working with Jaime Serrano, a sales rep there, who was the utmost professional - thoughtful, informative, and extremely helpful. He's personal nature had me comfortable from start to finish, and I know when it came down to the negotiation of price, he was a strong advocate. He gave me his cell number just in case I had any questions or concerns and has kept in touch. Overall, the total experience at the dealership was outstanding. Thank you! More
Such an easy and pleasant experience My wife and I just bought the Wrangler Willys at Van Nuys dealership. The whole team have shown us the best of service quality throughout the process My wife and I just bought the Wrangler Willys at Van Nuys dealership. The whole team have shown us the best of service quality throughout the process of acquiring the car. We would like to thank specially Mr Israel El Shaddai who had been more than amazing to us by getting the most package successful package within our budget and all with a great professionalism and a friendly approach. If you are tired of repetitive sales speech and aggressive behaviors, we highly recommend Israel as your sales person ! Thank you again Israel ! More
Amazing Rt Challenger Israel El'Shaddai is an amazing product specialist. Before coming to Van Nuys dodge I had been to a couple other dealerships and left because I wasn Israel El'Shaddai is an amazing product specialist. Before coming to Van Nuys dodge I had been to a couple other dealerships and left because I wasn't content with the service from the specialists. Isreal helped me pick out the perfect car and made me feel like family. He worked an amazing deal for my 2016 Dodge Challenger, and I couldn't be happier. If you're looking for someone to take care of you, make you feel like family and complete the process with amazing customer service, come talk to Israel at Van Nuys Dodge. More
Great experience ! I bought a new Wrangler Unlimited this past weekend from Van Nuys Jeep and was extremely happy with the entire experience. My salesman Jaime Serrano w I bought a new Wrangler Unlimited this past weekend from Van Nuys Jeep and was extremely happy with the entire experience. My salesman Jaime Serrano was great... He was very knowledgeable about all of the cars on the lot and at no time did I feel pressure to purchase something out of my comfort zone. Jaime went as far as grabbing me some food/drinks during the financing process because I mentioned I hadn't eaten lunch... Now that's great customer service! I ended up with a great deal and will be returning as a repeat customer down the road for my next car. I would highly recommend looking at Van Nuys Jeep for your next car purchase! More
Best Dealership Experience Ever Had a fantastic experience with Jaime Serrano at Van Nuys Chrysler Dodge Jeep Ram. He really raised the bar in terms of service, doing most of the le Had a fantastic experience with Jaime Serrano at Van Nuys Chrysler Dodge Jeep Ram. He really raised the bar in terms of service, doing most of the legwork via phone and email before I even walked in the door. My new Jeep was parked out front and ready to go when I got there and Jaime zipped through the process of getting me a killer deal. I must also add that the manager and finance dude at this dealership were also super helpful and they all stepped up to the plate to knock it out of the park for me. More