Van Nuys Chrysler Dodge Jeep Ram

Tyler is Amazing I could not have picked a better dealership to lease from. My lease was coming to an end and I had no idea what kind of vehicle I wanted, so I was si I could not have picked a better dealership to lease from. My lease was coming to an end and I had no idea what kind of vehicle I wanted, so I was simply shopping around. My boyfriend used to work at a Jeep dealship and thought I would like the new 2019's. Of course he wanted me to go to his old team but they were so far away. I told him before I take a 45-minute drive let's go to a dealership close by and see if I like any of the cars. I was greeted by Tyler Price and honestly, he is the reason I gave my business to Russell Westbrook. I test drove and loved the new Jeeps and could have let my boyfriend take me to his old team to work out a really nice deal, but Tyler was so genuine, attentive and knowledgeable. Even my boyfriend admitted that he liked Tyler and wouldn't disagree if I wanted to give my business to him instead. The atmosphere was laid back and friendly. Very welcoming. Not once did Tyler give me a sales pitch or make me feel rushed. He gave me the facts and then we related to one another a bit about life. I told him I had not expected to leave with a car that day and had a meeting to run to but I really liked him and the vehicle and I would be back before they closed. Obviously I went back. With Erique's help, I got a great deal and went home with a car, two months before my lease was up o. The other vehicle. I am so happy. More

Great experience for it being my first I got what I went for and I had absolutely no troubles, also great customer service! Very happy to have found out about this place I got what I went for and I had absolutely no troubles, also great customer service! Very happy to have found out about this place More

Great Experience Gil was a great Salesman, he knew i was in a hurry and made sure to accommodate me in all ways possible. Very friendly also! I may have to come back j Gil was a great Salesman, he knew i was in a hurry and made sure to accommodate me in all ways possible. Very friendly also! I may have to come back just to visit. Thanks for the help selecting my new car! More

Helpful and very welcoming By far the dealership has Been the best in my opinion. Sergio the sells rep. Was very helpful, he listened to what I wanted and got straight to the po By far the dealership has Been the best in my opinion. Sergio the sells rep. Was very helpful, he listened to what I wanted and got straight to the point. I asked for a specific deal we were looking for and did not waist my time. The service was great. More

Amazing Quick, and easy... Oscar was super nice and helpful Without a doubt I would recommend him. He doesn’t pressure you or anything. He’s simply amazing! Quick, and easy... Oscar was super nice and helpful Without a doubt I would recommend him. He doesn’t pressure you or anything. He’s simply amazing! More

Great Dealership This is my second Jeep. For the second time I could not find a better service and more attentive staff than Russell Westbrook. I have tried other Je This is my second Jeep. For the second time I could not find a better service and more attentive staff than Russell Westbrook. I have tried other Jeep dealerships and either they were lacking inventory or more importantly were not attentive enough to my needs. Here Wael helped me find the car I wanted and at the right price. Not pushy but honest and honorable! Will be back again. More

It was perfect. Rene was helpful and knowledgeable. He approached us from the beginning with a very nice attitude. He was courteous and nice throughout the entire t Rene was helpful and knowledgeable. He approached us from the beginning with a very nice attitude. He was courteous and nice throughout the entire transaction and a pleasure to work with. More

Sergio Cortes Customer Service To start off on Sunday 27 or May 2018.We had went to Honda dealerships in Woodland Hills and Van Nuys in afternoon for my daughter , being there afte To start off on Sunday 27 or May 2018.We had went to Honda dealerships in Woodland Hills and Van Nuys in afternoon for my daughter , being there after 15 minutes looking at cars. Nobody acknowledge us,(mind you my husband and I we’re lookibg fior Dodge Ram 1500 for him over few months ) sales representatives just went upon their way, we decided to g home. Driving down Van Nuts my daughter saw Russell Westbrook Dealership so we stop by to see 1500 Ram. , as soon as we walked towards a truck we got acknowledge by Sergio Cortes what a difference right away he asked what exactly I was looking for took his time took us to look at truck test dove it. He was very patient with us answer all of our questions didn’t give us the run around but I told him I had to wait until Monday for my husband to come in , as well my daughter test drove Jeep Wrangler for her. Our experience with Sergio was on top of line with customer service didn’t once he hesitates or More

Quality Customer Care Love this specific dealership. I have been to another CDJR but this specific Russell Westbrook one was by far more tentative, caring, flexible, courte Love this specific dealership. I have been to another CDJR but this specific Russell Westbrook one was by far more tentative, caring, flexible, courteous and professional. The team’s nature and energy showed a healthy balance of time and attention that I needed without coming off as the stereotypical naggy pushy salesman and I never felt neglected. Tyler was the salesman and was very knowledgable and extremely helpful from start to finish. Just an amazing human being and great at his job!! The entire team made my experience enjoyable. Comp water bottles during the wait was very nice (not all dealerships offer that.. a lot of times just a small cup) I’ll defintely be a long time customer here. More

Great dealership! Tyler and the rest of the staff at Westbrook dealership we’re great. Extremely quick and never felt pushed. They were their to help me with the purcha Tyler and the rest of the staff at Westbrook dealership we’re great. Extremely quick and never felt pushed. They were their to help me with the purchase and made it easy. Would recommend to anyone looking to purchase a vehicle. More