Van Nuys Chrysler Dodge Jeep Ram

Best Experience ever When I went there to check the new Cherokee For leasing I wasnt sure am gonna buy this day..but Thanks to Willy he made everything easy ans smooth.. When I went there to check the new Cherokee For leasing I wasnt sure am gonna buy this day..but Thanks to Willy he made everything easy ans smooth.. More

Great Experience I appreciate the service in the dealership and the help of the sales Willy , he made everything easy and he got us the payment we want I appreciate the service in the dealership and the help of the sales Willy , he made everything easy and he got us the payment we want More

No pressure I came to this location because it was closest to me. The sales guy Julio was very helpful, he was quick to approach me and greet me. He was able to a I came to this location because it was closest to me. The sales guy Julio was very helpful, he was quick to approach me and greet me. He was able to answer my questions and didn’t make me feel pressured. He reassured me of my options and explained the different features. I was very satisfied with my overall experience. More

Great Experience John Morovitz was a class act. We arrived and John had the car ready. We worked out the numbers before we came in so it was super easy ! If you want a John Morovitz was a class act. We arrived and John had the car ready. We worked out the numbers before we came in so it was super easy ! If you want a painless car buying experience go see John Morovitz , he is the best. More

The worse experience ever I recently leased a vehicle from Russell Westbrook in December. While the sales person Willy was amazing and did everything to complete the deal and m I recently leased a vehicle from Russell Westbrook in December. While the sales person Willy was amazing and did everything to complete the deal and make sure I was happy. Finance on the other hand at that location is garbage. I work at a dealership myself and work in the Finance department so I know the process myself and how important it is to get documents and deals funded especially when a trade is involved much higher priority because of payoff deadlines. I go above for my customers as they are priority. I traded a vehicle and it has been way over a month and it still has not been paid off. It is now going on the 30th day which means it'll ding my credit. I have called over many times to try and get a response from someone and they have not given me an answer. They seem to brush it off of course since they completed a sale I am no longer a priority. I would never go back this location to purchase or lease a vehicle and would not recommend anyone there. I am disgusted by their unprofessionalism when it comes to getting financial documents completed in a timely manner, coming from someone that works in the industry and understands the lingo. More

Great experience + Satisfied Customer! This dealership, Mario, his manager and Mirna all deserve 5 stars and 10/10 rating. From the moment my father, brother and I walked in we were greete This dealership, Mario, his manager and Mirna all deserve 5 stars and 10/10 rating. From the moment my father, brother and I walked in we were greeted by Mario and felt absolutely welcomed. He had great energy from the start until the moment he shook my hand and handed me the keys to my new 2019 Jeep Compass. I felt that Mario, his manager and Mirna did their best to accommodate our needs. I am completely satisfied and feel safe in my new Jeep and so thankful Mario was able to find the perfect vehicle for me if not better. Will definitely recommend this place to others as my Dad did to me since he got his Jeep there as well and was very impressed. Thank you. More