Van Nuys Chrysler Dodge Jeep Ram

Excellent service I came to look at a specific vehicle. And they were really helpful by getting me into this vehicle and making it possible for me to purchase it. I came to look at a specific vehicle. And they were really helpful by getting me into this vehicle and making it possible for me to purchase it. More

Quick and Professional I went to two different dealerships before going to Westbrook CDJR. I went online, got connected with Omar, told him I would be there in an hour to lo I went to two different dealerships before going to Westbrook CDJR. I went online, got connected with Omar, told him I would be there in an hour to look at the vehicle I had my eye on. When I got there, Omar had the car in front ready for me. I told him what I was looking for and within the hour we had a deal. Probably one of the fastest car buying experiences I ever had. Went to Finance, Mirna got me in and out with no problems. Omar and everyone at Westbrook CDJR were very welcoming and treated me great! Overall it was a great car buying experience. More

Service Review I check in for a change oil and Hector, a new service adviser help me. Hector was friendly and accommodating and to my surprise my car was ready in le I check in for a change oil and Hector, a new service adviser help me. Hector was friendly and accommodating and to my surprise my car was ready in less than an hour. Thank you. More

Great Dealership that has kept me coming back for years! I’ve been going to Russel Westbrook for years now and for good reasons. The staff and service departments are second to none and in my many years of I’ve been going to Russel Westbrook for years now and for good reasons. The staff and service departments are second to none and in my many years of buying cars, I’ve never had an experience that had a friendlier, no-hassle and fast staff. The first time I went to Russel Westbrook CJDR, I was buying my Jeep at the end of its lease. It was raining that day and as soon as I parked, there was a staff member that greeted me at my car with an umbrella to walk me in. *I was done with the process of buying my car in under 45 minutes.* I was impressed and almost shocked because this dealership experience was different and much better than I was used to. Flash forward a couple years and I was ready for a new car. I shopped my Jeep around with various dealership including Carmax and the offers I received were less than I expected. I stopped by Russel Westbrook CJDR and not only did they buy my car, but they beat every offer I had on my Jeep by a large margin. My experience with this dealership has only made me trust them more and I ended up getting another Jeep from them. Best part… I was there for under an hour and a half. I want to thank everyone for helping me with the sale of my previous Jeep and with the lease of my new Jeep Gladiator and the years of great service from the service department. You guys are great! I will definitely be back. More

Service review So there were circumstances that I had to contact the manager, who I describe as professional and honest and responsive,friendly.Thank you Mike Asarya So there were circumstances that I had to contact the manager, who I describe as professional and honest and responsive,friendly.Thank you Mike Asaryan More

servive Benny is professional, friendly, responsible, cordial, polite and on top of things. This is the 2nd time he took care of my car. Service was delivered Benny is professional, friendly, responsible, cordial, polite and on top of things. This is the 2nd time he took care of my car. Service was delivered as promised. More

Service Good job with my service oil change and tires line was long and they handled it very well with greeting me promptly and taking my car Good job with my service oil change and tires line was long and they handled it very well with greeting me promptly and taking my car More

Great customer service! Alex was super friendly and helpful. That dude could run the whole service department. You can tell he cares about the customers and their needs. Alex was super friendly and helpful. That dude could run the whole service department. You can tell he cares about the customers and their needs. More

Happy Client AMAZING CUSTOMER SERVICE. Julie and Rafael where the best took care of me and helped me get a car I’m satisfied with. They both have great customer se AMAZING CUSTOMER SERVICE. Julie and Rafael where the best took care of me and helped me get a car I’m satisfied with. They both have great customer service and took their time and answered all my questions More