Van Nuys Chrysler Dodge Jeep Ram

They lost my keys. Unorganized and untrustworthy service department. Will never step foot here again. Although they replaced the key they managed to lose at no charge, t Unorganized and untrustworthy service department. Will never step foot here again. Although they replaced the key they managed to lose at no charge, the whole ordeal was a big inconvenience; leaving a very bad taste in my mouth. More

great Had a great experience. People are friendly. Love the basketball court. Great environment overall. The manager did not look over my fathers employee d Had a great experience. People are friendly. Love the basketball court. Great environment overall. The manager did not look over my fathers employee discount but told me it was better than the employee discount. No sure if that's true. My father's employee discount is the base price out of the factor. More

Worst Experience at a Dealer. Went in to Test Drive a Challenger Scat Pack and was told I could not test drive it unless I did a Credit Check. My wife and I would would never fill Went in to Test Drive a Challenger Scat Pack and was told I could not test drive it unless I did a Credit Check. My wife and I would would never fill a credit application to a car we are not sure about in the first place. I am looking to buy a Car in whole not leasing or with a loan. I was told I could only test drive the Challenger v6 sxt. I Test Drove a Mustang GT and a Lexus f Sport both cost more and was not required to do a Credit Check. Will definitely not ever come back to this dealership and DO NOT RECOMMEND for any serious buyers. More

Benny was terrific. Great service, returned car earlier than anticipated. Car's like new, runs great, Benny was terrific and very friendly and helpful through the entire Great service, returned car earlier than anticipated. Car's like new, runs great, Benny was terrific and very friendly and helpful through the entire process. More

Recall Repair Jeep Rubicon Alex was very helpful and kept us informed on the progress of the work. I was able to get an appointment on a Saturday shortly after receiving the Rec Alex was very helpful and kept us informed on the progress of the work. I was able to get an appointment on a Saturday shortly after receiving the Recall Notice, which was very helpful. More

Satisfied! Great customer service. Reliable and experienced staff. Good communication. My concerns were addressed in a timely manner. Plus they washed and vacuum Great customer service. Reliable and experienced staff. Good communication. My concerns were addressed in a timely manner. Plus they washed and vacuumed my car ;) Thank you guys! More

It was just OK you need to have appointments for Oil Changes I swung by and was told that it would be a 3 hour wait to have my oil changed. I said that i would try again later. after running some errands I calle I swung by and was told that it would be a 3 hour wait to have my oil changed. I said that i would try again later. after running some errands I called and was told that it was a hour wait (sweet) I arrived 10 minutes later and was told that it was was still 3 hours (NOT Cool). I was told i should come super early. so i arrived Saturday morning and it was still 2 hours. I'm not sure why i paid for oil changes when i could go to Jiffy Lube or similar place and be in and out in under an hour. After my oil changes are up i will probably not use you all again except for major Jeep stuff and even then i will probably think about it. But over all those that i dealt with were professional and nice. More

Thanks to Mario And Claudia !! So my husband daughter and I walked in with an upside down Subaru that we hated and left happily in a 2019 wrangler all thanks to Mario and our good f So my husband daughter and I walked in with an upside down Subaru that we hated and left happily in a 2019 wrangler all thanks to Mario and our good friend Claudia!!!! They both made sure we left happy with everything and we sure did and can’t wait to go back when we’re ready to get our second car😜👍🏻 -Nancy Valdez & Michael Cov. More

Outstanding customer service It was an easy process to buy a car over there. Friendly and professional employees. I will definitely tell my family and friends about you Ali. It was an easy process to buy a car over there. Friendly and professional employees. I will definitely tell my family and friends about you Ali. More

Great service and care I had to get some work done on my 2006 dodge magnum. It took a little longer than expected but Fabian was quick to make sure I was looked after and ho I had to get some work done on my 2006 dodge magnum. It took a little longer than expected but Fabian was quick to make sure I was looked after and hooked me up with a great deal on a rental too. I’ll definitely bring it back next time it needs work. Give that man a raise! More