Van Nuys Chrysler Dodge Jeep Ram

provided best possible service Made sure all warranties were honored and make sure I was satisfied with the work were honored and make sure I was satisfied with the work More

Easy negotiations to the price i wanted. And the free delivery i received was exceptional even past closing hours! And the free delivery i received was exceptional even past closing hours! More

Aren’t clear on information and constantly contradictory while being unprofessional during the whole process. Would not recommend. while being unprofessional during the whole process. Would not recommend. More

I continue to have an excellent experience with this dealership’s service department. Most recently, they completed a synthetic oil change, tire rotation, and five-point inspection, and the service was dealership’s service department. Most recently, they completed a synthetic oil change, tire rotation, and five-point inspection, and the service was professional, efficient, and thorough from start to finish. In the past, they also replaced my brakes and rotors, and the quality of the work has always been outstanding. The staff takes the time to explain any recommendations, keeps me informed throughout the process, and treats my vehicle with care. It’s reassuring to have a service team I can trust for both routine maintenance and larger repairs. Their attention to detail, honesty, and commitment to customer satisfaction keep me coming back. Highly recommended to anyone looking for dependable vehicle service. ⭐⭐⭐⭐⭐ Thank you for consistently providing top-notch service! 🚗💨 More

My service adviser Payman was great. With all the technical team they were able to figure out and program my key. Less key that came with the car. With all the technical team they were able to figure out and program my key. Less key that came with the car. More

Service here is always great. They’re transparent about pricing, their customer service friendly and I appreciate that they offer uber services to take you home and bring you back They’re transparent about pricing, their customer service friendly and I appreciate that they offer uber services to take you home and bring you back to get your car when it’s ready. More

Everything was Good, Just I was desagree when I had to pay more then the agent told at the beginnig. Because he didn’t check the extended warranty correctly. pay more then the agent told at the beginnig. Because he didn’t check the extended warranty correctly. More

Had a great experience with maintenance on my Ram truck. Every step from checking in my truck to timely pickup was smooth and easy. Benny was my service advisor and was so pleasant to communicate with along Every step from checking in my truck to timely pickup was smooth and easy. Benny was my service advisor and was so pleasant to communicate with along the way. More

He was very professional and thorough He was very professional and thorough. He took the time to explain the service process and maintained good communication. professional and thorough. He took the time to explain the service process and maintained good communication. More

Service center is a mixed bag. Walk in at my scheduled appointment time to my assigned service advisor who acts like my appointment, scheduled at least a week in advance, is ne Walk in at my scheduled appointment time to my assigned service advisor who acts like my appointment, scheduled at least a week in advance, is news/something I'm trying to sneak in. I noted a warning light appearing on my dash, was told I "probably hit a button or something". Had to double check when I picked up my car if it was resolved or even looked at, got a flippant response. It is still not resolved. I would like to know my concerns are addressed and if not, the steps I need to take to address them. Preferably by someone who is able to maintain a professional and civil tone. I constantly receive automated texts, and the information in them does not seem to be connected or communicated to an actual human. I'm not sure if this is what is causing this disconnect, but ultimately both the automated and human side of this dealership could be better. More