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Van Hyundai
Carrollton, TX
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If you’re gonna buy a Hyundai, there is only one dealership in Dallas to go to. It’s Van Hyundai. The entire team did cartwheels to make my deal work and even expedited the purchase so I could not b dealership in Dallas to go to. It’s Van Hyundai. The entire team did cartwheels to make my deal work and even expedited the purchase so I could not be late on my trip. Laura, my sales person was exceptional as was the entire management team. They also gave me a great deal on my used car trade-in, which really helped. This is my second purchase at Van Hyundai and I am a lifetime fan More
Everyone at the dealership was exceptionally nice and professional. The entire process was handled well. I would highly recommend getting a car at this dealership. professional. The entire process was handled well. I would highly recommend getting a car at this dealership. More
Interaction with the service advisor was horrible. Left voice mails that were never returned. Car was finally ready several days after the initial estimate, and then I only found out it was done bec Left voice mails that were never returned. Car was finally ready several days after the initial estimate, and then I only found out it was done because I called in. And then I found out with only an hour to get there before the dealership closed. With the customer facing side being so bad, I have to admit it makes me worry about the quality of the repair. If one thing is bad, who knows what else is bad? No problems on the drive home. Hope this doesn't fail on me in the middle of a big trip this week. I will probably never set foot in this dealership again if I have a choice. More
I'm almost sorry my repairs are complete as Alysia was such a refreshing surprise to the usual treatment by other service advisors. She was always pleasant and knowledgeable. She kept me well informed and such a refreshing surprise to the usual treatment by other service advisors. She was always pleasant and knowledgeable. She kept me well informed and even sent me holiday greetings. She was reassuring with my insurance covering this repair. Once given the go ahead son repair the work was done in a timely manner. It was completed two days early. More
Van Hyundai considered all the needs for me as the customer. They are a Top Notch Team, Friendly, Excellent Customer Service and Great Staff! customer. They are a Top Notch Team, Friendly, Excellent Customer Service and Great Staff! More