Van Hyundai

I found everyone to be helpful and friendly. The car looked great and they've been super responsive to any questions and/or needs that I have. All in all a great experience. looked great and they've been super responsive to any questions and/or needs that I have. All in all a great experience. More

Tom Chu made it very comfortable for me to make a decision about buying a new car. He was there to assist me and not push something on me that I did not want. He and the company searched for the ca decision about buying a new car. He was there to assist me and not push something on me that I did not want. He and the company searched for the car that had the color, leather seats, and sun roof that I wanted. The car was made available for me to drive off within a very short time. Great experience. More

I was very impressed with the care and concern that Van Hyundai showed me. I went to the dealership at the behest of my daughter who bought a leased Sonata from them. I fully intended to go and look but no Hyundai showed me. I went to the dealership at the behest of my daughter who bought a leased Sonata from them. I fully intended to go and look but not buy. I was happy with the 2004 Beetle that I had. However, the service was so wonderful and the price was right so sure enough after about 4 hours I was the proud owner of a brand new Elantra. I love it and the gentlemen who helped me were awesome. I have already recommended you to my principal. Thank you so much! Linda Balkey More

I would have to say in all my years of purchasing cars, this by far was the greatest experience I've ever had. My family tends to cringe when we have to make that dreaded trip to dealerships throughout the this by far was the greatest experience I've ever had. My family tends to cringe when we have to make that dreaded trip to dealerships throughout the metroplex to find the best deal. To my surprise, when we arrived at Van Hyundai it seemed different. It was pleasant to see everyone smiling and the staff was very professional. We have done alot of research in the past six months in deciding what brand of car that our family would purchase. It was an easy choice in choosing the Hyundai brand. Not to mention, we have friends that have purchased Hyundai's at Van Hyundai in the last few years. Our Sales Professional Michael Abelino was recommended to us by a few friends that have purchased vehicles from him in the past. He was very attentive to our needs and we highly reccommend him if you want to make your buying experience as easy as possible. If you anyone is interested in buying a car call our guy Mike 214-784-8580, you won't be dissapointed! The same goes for the whole staff at Van Hyundai. The managers Tom, Jakob, Chris, and Josh were very courteous to our family. This is truly a pleasant dealership to purchase a vehicle. It was interesting watching everyone so busy and seeing other clientele having a positive experience such as ours. Mr. Abelino gave us a tour of the facility and introduced us to the parts and service department. The finance department was great in explaining the warranties and options that best fit me and my family in a timely manner. Lastly, it was just icing on the cake to meet the Owner of Van Hyundai Mr. Richard Lipsey. He took the time to greet us before leaving. We had a wonderful conversation with him. My husband said it was a nice gesture for Richard to take the time to talk to us, considering most managers at other dealerships looked at us like we were walking dollar bills. Our hats go off to the whole staff at Van Hyundai! Thank you guys and gals! We love our Hyundai! You made our day! More

Van Hyundai was the first Hyundai dealership I went to in the DFW and ended up being where purchased my vehicle. When I came in to test drive a 2012 Elantra for the first time, they respected that I was onl the DFW and ended up being where purchased my vehicle. When I came in to test drive a 2012 Elantra for the first time, they respected that I was only looking and gave me an honest price quote. After a few weeks of visiting/calling/emailing every dealership in the DFW area, being jerked around and lied to, I finally came back to Van Hyundai. (My hesitancy came from lack of stock and had nothing to do with the amazing customer service I recieved throughout my car shopping experience). Anthony Salas was with me every step of the way and went out of his way to get me what I wanted. Unlike other dealerships, Anthony was in constant contact with me-checking in to see how my search was going and making every possible effort to get me in a vehicle. I never felt uncomfortable or on edge at Van Hyundai-I'd say these guys are are honest as you'll find in the area and they really are concerned with providing absolute customer satisfaction. Pricing was fair but the outstanding customer service was what won me over. Car was delivered clean and in a timely manner. Van Hyundai's ultimate focus is on customer satisfaction from the sales department, financing, and servicing. As a first time buyer I was very wary about the traps of buying a new car but I am glad I was able to give my business to Van-they truly earned it. Great things about Van Hyundai: +Convenient Location +Anthony Salas-amazing customer service, goes the extra extra mile (he even had a cupcake waiting when I picked up my car on my birthday!) +Accesible: Always someone there to answer any questions +Laid Back: There's no sensible aggression here; makes car shopping easier with less pressure More

I had my vehicle towed into the dealership. The transmission oil was leaking out from the bottom of the car. The service dept call and said the transmission oil plug had fallen out of the car. This transmission oil was leaking out from the bottom of the car. The service dept call and said the transmission oil plug had fallen out of the car. This is were the issues start. The service rep stated that as the mechanic was putting in oil he saw it coming out at the bottom. Found the plug missing and installed a new one and filled the transmission and test drove it. The mechanic wrote that he was cleaning off the oil from the pan and saw the plug missing and installed a new one. Filled the transmission and test drove the car. The bill was for 1.5 hrs labor and 12 quarts of transmission fluid and a shop charge. I do not understand how it would take 1.5 hours to install a plug, fill with oil and test drive. The second is how does a 7 quart transmission hold 12 quarts of oil. Second what is a shop charge. I asked the sales rep and he stated that it was a standard charge for using the shop. Where would the mechanic work if not in the shop. About 20 minutes later I called back to ask the sales rep about the 12 quarts. He then stated that they actually did a flush and refill. I become concerned when what i am told keeps changing. The invoice states that the rate is 105 an hour. The total bill was $207 for 1.5hrs, 57$ for 12 quarts and $31 for a shop charge for a total of $302.31 More

Working with Van Hyundai was very easy. Started with a requesting quote on Hyundai's website on a Sunday evening and Van Hyundai replied early Monday morning. Stopped by on a Wednesday early evening, agr requesting quote on Hyundai's website on a Sunday evening and Van Hyundai replied early Monday morning. Stopped by on a Wednesday early evening, agreed on a price Thursday and picked up vechicle on Friday. Everyone I dealt with at Van was friendly & professional. More

I especially liked that they checked for and added upgrades to software when I went in for an oil change. I was a little unclear on when to do next oil change as sticker said 3500 miles and car manua upgrades to software when I went in for an oil change. I was a little unclear on when to do next oil change as sticker said 3500 miles and car manual says 7000 miles. More

Fayaz was very helpful in getting us to the monthly payment that we could afford. He gave us more than one option via purchase price payment or lease payment. He has followed up with me numerous time payment that we could afford. He gave us more than one option via purchase price payment or lease payment. He has followed up with me numerous times to make sre we have not encountered any problems or issues and are happy with our purchase. Thanks! More

I purchased my very first vehicle at Van Hyundai and received AMAZING service from the time I walked on the lot until today. They were ready and willing to answer my questions, offered great advice, and received AMAZING service from the time I walked on the lot until today. They were ready and willing to answer my questions, offered great advice, and shared the information with my parents who live in another city. They made me feel comfortable and secure in comparison to other dealerships and allowed me to make my decision rather than aggressively shoving facts and figures my way. From the Sales to the Service department I have been immensely impressed with how honest and trustworthy everyone has been. On top of that, I absolutely LOVE my car! Thank you, Thank you, THANK YOU! More