Van Hyundai
Carrollton, TX
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Every person I came in contact with was friendly without being pushy or condescending (no one asked to speak to my husband before I made the deal - - but they were nice to him when he came with me to pick i being pushy or condescending (no one asked to speak to my husband before I made the deal - - but they were nice to him when he came with me to pick it up). There were follow up conversations to notify us the status of the search (my car had to be brought to Texas from Mississipi to get all the features I wanted). Afterwards, I was contacted...again not pushy...to ensure the car was as intended. The sales manager told us that if we had any questions to feel free to contact him, since he had recently purchased the same car....and this model had only been on the market for a month(Veloster). I drove two hours to this dealership even though there is another dealer within 20 minutes of my home...it was well worth my time! More
We had a great experience! We are already planning to buy our next new vehicle there! We were not planning to buy, and were afraid of being pressured. But we felt like we got a very good deal. We never felt our next new vehicle there! We were not planning to buy, and were afraid of being pressured. But we felt like we got a very good deal. We never felt pushed. They just kept trying to accommodate our needs. More
If you buy a used vehicle, even a "certified" If you buy a used vehicle, even a "certified" Hyundai, from this dealer, be aware, it is YOUR responsiblity, to mke sure all the parts, like spare ti If you buy a used vehicle, even a "certified" Hyundai, from this dealer, be aware, it is YOUR responsiblity, to mke sure all the parts, like spare tires and keys, etc are included. In my opinion, a honest dealership would live up to the fine Hyundai vehicle standards and make sure you were aware BEFORE contracting in fair disclosure if something as basic as a second set of keys was or was not included. Very poor consumer relations. I would not reccommend doing business with them! When I asked for the second set of keys, their salesmanager all but cried saying I bought the car to cheap. Imagine a used car dealership losing out on negoiation with a mere consumer and I didn't even have a gun to their head when THEY AGREED to the price. Boo Hoo!!!! More
Great to work with, they found the exact car I wanted. A little disappointed on trade-in value thought we were low balled and final cost of car was 300.00 more than the hyundai usa website said it should be little disappointed on trade-in value thought we were low balled and final cost of car was 300.00 more than the hyundai usa website said it should be. More
I purchased a new 2012 Elantra from Van Hyundai on Oct. 11, 2011. My experience was great. They were friendly and nice and I didn't feel that anything wasn't totally open and on the table they way many ne 11, 2011. My experience was great. They were friendly and nice and I didn't feel that anything wasn't totally open and on the table they way many new car deals are. Everything was explained fully and I could understand all the break-down of numbers from my trade-in / purchase. They gave me a fair deal on my trade and I feel condfident that I got a good deal. Plus, I totally love my new Elantra! I will be taking my car back for service appts and would highly reccomend Van Hyundai to anyone. More
this is the fourth car that i bought from Van Hyundai. the are very professional doing their job. The salesman Chris Farmer help me a lot. i will recommend Van Hyundai to my friends. the are very professional doing their job. The salesman Chris Farmer help me a lot. i will recommend Van Hyundai to my friends. More
Walked in, was greated by a very happy, smiling face, told them my price range and one item that I couldn't live without on a vehicle (sunroof!) and they got me into a brand new Elantra, leather and sunr told them my price range and one item that I couldn't live without on a vehicle (sunroof!) and they got me into a brand new Elantra, leather and sunroof for exactly the middle of my price range. Nice guys and BJ is great to deal with. Will be bringing my car back for any oilchanges, regular maintenance too. Highly recommend them. More
Mr. Chu took over my sale after another sales person left the dealership suddenly. He dealt fairly with me and has been good to provide service after the sale. He was professional and well informed. The d the dealership suddenly. He dealt fairly with me and has been good to provide service after the sale. He was professional and well informed. The dealership dealt fairly with me as well. I would recommend Van Hyundai to family and friends who are looking for a decent dealer. I love my new Hyundai. More
The best aspect of my viewpoint at this dealership was that staffs at this place doesn't make a customer waste time unnecessarily. Most of them were very nice and knew what they were doing. that staffs at this place doesn't make a customer waste time unnecessarily. Most of them were very nice and knew what they were doing. More
We were handled like family from the time the first phone call was placed, until the last document was signed. You can tell this dealership cares about it's customers and community, from the dealerships loc call was placed, until the last document was signed. You can tell this dealership cares about it's customers and community, from the dealerships location to it's sponsorship of the local baseball team. You can tell that Van Hyundai is focused on building relationships with everybody that walks through the door. Anthony Sales was our sales person. He made us feel right at home and made the whole car buying experience one I'll always remember. He took the time to walk us through the entire car to make sure we knew everything about it. I believe that we were very fortunate to have him as a "salesman". By the time we left Van Hyundai, we were part of the family. I would refer anyone looking to purchase a new vehicle, to go to Van Hyundai. I've told as many folks as I could about the great experience they will have at Van Hyundai. Scott & Jamey Parker More