Van Hyundai

I had a great experience at Van. They located the car I wanted, worked with me on delivery, and answered all my questions. I would absolutely recommend Eddie and The dealership. wanted, worked with me on delivery, and answered all my questions. I would absolutely recommend Eddie and The dealership. More

I would recommend buying a new car at Van Hyundai. The salesman I worked with, Tom Chu, answered all my questions, let me test drive the 2 vehicles I was interested in, and was patient with me while I exp salesman I worked with, Tom Chu, answered all my questions, let me test drive the 2 vehicles I was interested in, and was patient with me while I explored the new car market. Van Hyundai gave me a very good price on the Sonata I purchased, and I was treated very well during the new car buying process. I thought I was goig to get .9% financing, but learned later after already committing to the purcahse that I could get 0% financing because of my credit record. I think this shows Van Hyundai made sure I received the best deal possible. More

Great car experience. First time I had bought a new car ( 20+ years ago) and while searching for this newest car/purchase, Van Hyundai was by far and away the best and easiest to work with. Especially like t 20+ years ago) and while searching for this newest car/purchase, Van Hyundai was by far and away the best and easiest to work with. Especially like their post-sales followup and customer care. Colin Dallas,TX More

Stevie was wonderful; however, my bad experience was with Brian. I was not given the time or the details like I should have been to have been able to make a good financing decision. I was talked out of buy Brian. I was not given the time or the details like I should have been to have been able to make a good financing decision. I was talked out of buying the vehicle, and was told that leasing had a better percentage rate but was not given the rates to know ifthat was true. I was not provided with the information that if I add certain dollars towards the lease I could get my lease for $100.00 less than what I'm paying now. I was not told of my trade-in value until I specifically asked what was the lease/purchase price was and then was told a price that did not fully disclose all the additional cost. Now I'm being told that sales tax was assessed on full value of the car and if I purchase the car after the lease is over I am paying for sales tax again on the value at the end of the lease. I feel very betrayed and misled by your dealership. I am not proud of driving your car because of the way I was mislead by your finance group. I feel that I can not trust your dealership. More

Van Hyundai gave us a great customer service experience. Chris Farmer and Samuel Salas both helped us out, they worked together to help make getting my new 2012 Sonata great. Thanks to both of them for a g Chris Farmer and Samuel Salas both helped us out, they worked together to help make getting my new 2012 Sonata great. Thanks to both of them for a great job. More

I went in to purchase a new or used car - am on a strict budget - Mr. Salas worked closely with me to meet that specific goal. Pleasant experience budget - Mr. Salas worked closely with me to meet that specific goal. Pleasant experience More

Eddie and the rest of the folks at the dealership were great. I got the car I wanted with a payment that was lower than I expected! great. I got the car I wanted with a payment that was lower than I expected! More

Unless you are looking to pay sticker price for a car with wear and tear, do not go to this dealership. They use a lot of "Bait and Switches" to get you into the door. I was told by Eddie Frazier, he wou with wear and tear, do not go to this dealership. They use a lot of "Bait and Switches" to get you into the door. I was told by Eddie Frazier, he would match a current promotion by another Hyundai Dealership. He refused to match when I got there. He also told me I would have to pay $1000 more for the vehicle because the online price was wrong. This Dealership does not belong to be in service with this horrible customer service. More

Alex was very nice and respectful. He understood I had a time constraint being on lunch hour. I was allowed to take the car at lunchtime and take it back to work with me and then come back after work to fin time constraint being on lunch hour. I was allowed to take the car at lunchtime and take it back to work with me and then come back after work to finish the paper work. I am currently very happy with my purchase. I hope my Hyundai purchase lives up to the current reviews and ratings that I've been hearing and reading on the internet. More

My wife Shirley and I are elated to share our car buying experience at Van Hyundai in Carrollton TX. We are senior citizens and have purchased many cars over the years but we have never been happier after m experience at Van Hyundai in Carrollton TX. We are senior citizens and have purchased many cars over the years but we have never been happier after making a car purchase than the one we just completed at Van Hyundai. We were greeted warmly outside by our sale rep. Fayaz Keshavjee,we soon found him not only to be very friendly but also VERY professional He was patient with us and took time to understand exactly what we were looking for and needed ...with out any prssure he showed us our options ...He is very smart and knows his products....After the purchase,again with patience, he took the time to help us understand all of the features of the car and even paired up our garage door opener and blue tooth phones.He also showed us the service dept. and introduced us to Tommy Jordan , the service advisor (same impression=friendly and profesional) We also need to commend Bryan Hall, the finance manager. He also, with no real pressure presented all of our options in the finance area .He not only presented those in a friendly business like way ......He was like a wizard with his computer and took the time to asssure all of the information was correct. Shirley and I "HIGHLY" reccomend "Van Hyundai" as the place to purchase a car More