Van Hyundai

I had a great overall experience that led to buying two cars in less than a week. My 21 year son was buying his first new car and was planning to buy a Ford Focus or Honda Civic. He was looking for a car cars in less than a week. My 21 year son was buying his first new car and was planning to buy a Ford Focus or Honda Civic. He was looking for a car that would get great gas mileage with low out of pocket maintenance. Mom recommended we look at Hyundai before buying. We did not know anything about Hyundai. We called Van Hyundai on our drive over to see if they had cars in our price range. Richard Lipsey, Sales GM, answered the phone and met us in the parking lot as we pulled up. He introduced us to Tom Titus. Tom spent 30 minutes finding out about our needs and telling us about Hyundai before we even looked at a car. He put notpressure on us a any point and helped led us to the best decision. This played a big part in our decision buy buy from Van. My son ended up buying a 2013 Alantra GLS. There finance manager, Bryan, fiinsihed out the deal in a very professional manor. I was so impressed with Hyundai I traded in my wifes Audi A8L the next week and bought a 2012 Azera. I plan to be back later this year to look at the new Sante Fe. More

Great experience. Everything was easy working with Van Hyundai, especially the salesperson. It went faster than I thought, the deal was done fairly quickly, and everyone was straight-up and friendly. A re Hyundai, especially the salesperson. It went faster than I thought, the deal was done fairly quickly, and everyone was straight-up and friendly. A really good car-buying experience Colin Fleming Dallas,TX More

I had a great experience at Van. They located the car I wanted, worked with me on delivery, and answered all my questions. I would absolutely recommend Eddie and The dealership. wanted, worked with me on delivery, and answered all my questions. I would absolutely recommend Eddie and The dealership. More

I would recommend buying a new car at Van Hyundai. The salesman I worked with, Tom Chu, answered all my questions, let me test drive the 2 vehicles I was interested in, and was patient with me while I exp salesman I worked with, Tom Chu, answered all my questions, let me test drive the 2 vehicles I was interested in, and was patient with me while I explored the new car market. Van Hyundai gave me a very good price on the Sonata I purchased, and I was treated very well during the new car buying process. I thought I was goig to get .9% financing, but learned later after already committing to the purcahse that I could get 0% financing because of my credit record. I think this shows Van Hyundai made sure I received the best deal possible. More

Great car experience. First time I had bought a new car ( 20+ years ago) and while searching for this newest car/purchase, Van Hyundai was by far and away the best and easiest to work with. Especially like t 20+ years ago) and while searching for this newest car/purchase, Van Hyundai was by far and away the best and easiest to work with. Especially like their post-sales followup and customer care. Colin Dallas,TX More

Stevie was wonderful; however, my bad experience was with Brian. I was not given the time or the details like I should have been to have been able to make a good financing decision. I was talked out of buy Brian. I was not given the time or the details like I should have been to have been able to make a good financing decision. I was talked out of buying the vehicle, and was told that leasing had a better percentage rate but was not given the rates to know ifthat was true. I was not provided with the information that if I add certain dollars towards the lease I could get my lease for $100.00 less than what I'm paying now. I was not told of my trade-in value until I specifically asked what was the lease/purchase price was and then was told a price that did not fully disclose all the additional cost. Now I'm being told that sales tax was assessed on full value of the car and if I purchase the car after the lease is over I am paying for sales tax again on the value at the end of the lease. I feel very betrayed and misled by your dealership. I am not proud of driving your car because of the way I was mislead by your finance group. I feel that I can not trust your dealership. More

Van Hyundai gave us a great customer service experience. Chris Farmer and Samuel Salas both helped us out, they worked together to help make getting my new 2012 Sonata great. Thanks to both of them for a g Chris Farmer and Samuel Salas both helped us out, they worked together to help make getting my new 2012 Sonata great. Thanks to both of them for a great job. More

I went in to purchase a new or used car - am on a strict budget - Mr. Salas worked closely with me to meet that specific goal. Pleasant experience budget - Mr. Salas worked closely with me to meet that specific goal. Pleasant experience More

Eddie and the rest of the folks at the dealership were great. I got the car I wanted with a payment that was lower than I expected! great. I got the car I wanted with a payment that was lower than I expected! More

Unless you are looking to pay sticker price for a car with wear and tear, do not go to this dealership. They use a lot of "Bait and Switches" to get you into the door. I was told by Eddie Frazier, he wou with wear and tear, do not go to this dealership. They use a lot of "Bait and Switches" to get you into the door. I was told by Eddie Frazier, he would match a current promotion by another Hyundai Dealership. He refused to match when I got there. He also told me I would have to pay $1000 more for the vehicle because the online price was wrong. This Dealership does not belong to be in service with this horrible customer service. More