Van Hyundai

Interaction with the service advisor was horrible. Left voice mails that were never returned. Car was finally ready several days after the initial estimate, and then I only found out it was done bec Left voice mails that were never returned. Car was finally ready several days after the initial estimate, and then I only found out it was done because I called in. And then I found out with only an hour to get there before the dealership closed. With the customer facing side being so bad, I have to admit it makes me worry about the quality of the repair. If one thing is bad, who knows what else is bad? No problems on the drive home. Hope this doesn't fail on me in the middle of a big trip this week. I will probably never set foot in this dealership again if I have a choice. More

Excellent customer service and professionalism received from my interaction with the dealership service department today. from my interaction with the dealership service department today. More

Van Hyundai Service department made it very easy to schedule an appointment to service my car. schedule an appointment to service my car. More

Easy to work with, made car buying painless. Would buy from them again. MD and Lawrence are the ones to see! Would buy from them again. MD and Lawrence are the ones to see! More

They found the car we were looking for and the financing that helped us get it. that helped us get it. More

I'm almost sorry my repairs are complete as Alysia was such a refreshing surprise to the usual treatment by other service advisors. She was always pleasant and knowledgeable. She kept me well informed and such a refreshing surprise to the usual treatment by other service advisors. She was always pleasant and knowledgeable. She kept me well informed and even sent me holiday greetings. She was reassuring with my insurance covering this repair. Once given the go ahead son repair the work was done in a timely manner. It was completed two days early. More

Alyssa was amazing, professional and very knowledgeable. Am definitely going to recommend my friends to come to this service department. Am definitely going to recommend my friends to come to this service department. More

Van Hyundai considered all the needs for me as the customer. They are a Top Notch Team, Friendly, Excellent Customer Service and Great Staff! customer. They are a Top Notch Team, Friendly, Excellent Customer Service and Great Staff! More

I took my car to Van Hyundai and impressed with their professionalism and attention to detail. As soon as I arrived, the staff were welcoming and attentive, ensuring my car was promptly taken for inspect professionalism and attention to detail. As soon as I arrived, the staff were welcoming and attentive, ensuring my car was promptly taken for inspection. The technicians at this dealership performed a comprehensive check-up of my vehicle. They meticulously inspected every aspect, from the engine performance to the brakes and tires. I was particularly impressed by how they took the time to explain each step of the process, making sure I understood what was being checked and why. One of the standout aspects of this service experience was their transparency in providing recommendations. They clearly outlined what needed to be fixed, prioritizing the most critical issues. This approach not only helped me understand the condition of my car better but also allowed me to make informed decisions about future maintenance. Moreover, the cleanliness and organization of the service area were noteworthy. It was evident that they take great pride in maintaining a professional environment. This level of care extended to my car as well, which was returned to me in impeccable condition. Overall, my experience at the Hyundai dealership was exceptional. Their expertise, customer-focused approach, and thoroughness in servicing my car left a lasting impression. I would highly recommend their services to anyone seeking reliable and professional car maintenance. More

Excellent customer service from everyone at Van Hyundai. Vince and Daryl were especially helpful assisting me with my automotive problem. Thanks again for an exceptional experience!! Vince and Daryl were especially helpful assisting me with my automotive problem. Thanks again for an exceptional experience!! More