Van Hyundai
Carrollton, TX
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These guys were great. Had been looking for just the right Santa Fe and found it at Van. I was in the dealership for about 2 hours and the deal was done. Really a great experience. right Santa Fe and found it at Van. I was in the dealership for about 2 hours and the deal was done. Really a great experience. More
Promise time of car was 2 1/2 hours, didn't hear from anyone for 3 days when I had to call. Which calling and dealing with the receptionist was also terrible. Transfers you back to Service, where no one anyone for 3 days when I had to call. Which calling and dealing with the receptionist was also terrible. Transfers you back to Service, where no one answers, bounces back to receptionist who doesn't say anything, just bounces you back to service where again, no one answers, bounces back to receptionist who then hangs up on you. Car went in for one thing, came out with a whole different issue because of their carelessness and now it's my fault to pay to fix it, when it was never an issue to begin with, until it's been weeks in their control. No phone calls get returned and if they have, no messages have ever been left. I will take my car sales, service, and recommendations elsewhere. I have never dealt with such poor customer service. More
The progress of my purchase progressed exactly as promised and every questions I asked was answered immediately and to my satisfaction. I was very pleased. Thank you for good service. promised and every questions I asked was answered immediately and to my satisfaction. I was very pleased. Thank you for good service. More
Tom Chu and Sales team were very nice and suggesting reasonable offer. It was a good experience to be at Van Hyundai. I would recommend this place to others.. reasonable offer. It was a good experience to be at Van Hyundai. I would recommend this place to others.. More
I was wanting the 2013 Veloster Turbo,didn't want wait till AUG. or SEPT. so when I found a 2012 Veloster that I really like a Van Hyundai I was happy. till AUG. or SEPT. so when I found a 2012 Veloster that I really like a Van Hyundai I was happy. More
It was the most pleasant and easiest car purchase I have ever made. The entire staff was friendly and helpful. I will recommend the dealership to friends and family. ever made. The entire staff was friendly and helpful. I will recommend the dealership to friends and family. More
Stevie did a great job in helping us find the exact car we were looking for. He was very professional and informative throughout the whole process. we were looking for. He was very professional and informative throughout the whole process. More
when i first walk upon the park lot of vanhyundia in Carrollton Tx, i was greeted by the manager, he show a great deal of customer service, he sent one of his great salesman out, name BJ, which he custo Carrollton Tx, i was greeted by the manager, he show a great deal of customer service, he sent one of his great salesman out, name BJ, which he customer service skills is off the change, wonderful person, he call me, personal, and ask how was i enjoying my 2012 hyundia accent, concern, my next car will be at hyundia Carrollton , salesmen , will be BJ More
I KNOW you are offering a free oil changs for taking this survey....but i do not need something free to make me want to share the excellent service I recieved....Alexander Reese was a total pleasure to work survey....but i do not need something free to make me want to share the excellent service I recieved....Alexander Reese was a total pleasure to work with....this kid is so good he could sell me ocean front property in Arizona and I would be satisfied More
Walking into Van Hyundai I was skeptical, because my past experience of purchasing a vehicle had been comparable to getting a root canal....the professionals at Van Hyundai were nothing short of amazing! Bra experience of purchasing a vehicle had been comparable to getting a root canal....the professionals at Van Hyundai were nothing short of amazing! Brad Dechent housed myself and two small children in his office until we got the deal done. He provided candy gallore and entertainment to keep the kids occupied in addition to the reassurance that the deal will get done. Not only did the process go soooo smooth but we were in and out of the dealership in record time. I highly recommend going to Van Hyundai for all of your car buying needs. If you go make sure you get with Brad Dechent...even ask him to ride his little toy pony just for fun!!! More