Van Hyundai

My experience at Van Hyundai was excellent. Everyone was courteous, professional, and willing to do what it took to get me in the car I wanted without being the "nightmare" salesperson usually associated w courteous, professional, and willing to do what it took to get me in the car I wanted without being the "nightmare" salesperson usually associated with car dealerships. More

My car buying experience at Van Hyundai was very simple and straightforward. I appreciate the courtesy and professionalism extended to me throughout the process. I would definitely recommend Van to anyon and straightforward. I appreciate the courtesy and professionalism extended to me throughout the process. I would definitely recommend Van to anyone in the market for a new or used car. Thank you. More

We went in expecting Van Hyundai to somehow back out of the verbal price agreed upon over the phone. They honored the price, were very polite and helpful in our car buying experience, something we had not the verbal price agreed upon over the phone. They honored the price, were very polite and helpful in our car buying experience, something we had not had at a previous dealership in Austin. More

Worst place to buy a car pre - owned certified car. Worst place to buy a car pre - owned certified car. Their vehicle are not well inspected at all. BUY A CAR FROM HERE IF YOU ARE A MECHANIC OR Worst place to buy a car pre - owned certified car. Their vehicle are not well inspected at all. BUY A CAR FROM HERE IF YOU ARE A MECHANIC OR KNOW ABOUT CARS IF NOT THEY WONT GIVE YOU THE BEST CAR. MY CAR THAT I BOUGHT FROM HERE HAD TIRES WELL THREADED BUT HAD CRAPPY WEARING INSIDE. WHEN I POINTED IT OUT NEXT DAY AFTER BUYING THE CAR THEY SAID IT WASNT THEIR PROBLEM ANYMORE MY FIRST RECOMMENDATION WOULD BE NOT GOING THERE. IF YOU DO, TAKE A MECHANIC OR AN EXPERT WHO WOULD KNOW ABOUT EVERY DETAIL ABOUT CARS. WORST CAR BUYING EXPERIENCE. THE PERSON HELPING ME WAS GOOD (KRISTIN) BUT THE OWNER OF THIS PLACE IS THE WORST PERSON TO DEAL WITH NOT HELPFUL AT ALL AND EXTREMELY RUDE. More

Friend, courteous, knowledgeable, professional and easy to work with. From the time we walked in the door, until we drove our new car home we received great service. Every question we had, was patiently to work with. From the time we walked in the door, until we drove our new car home we received great service. Every question we had, was patiently answered. Just a great exprerience. More

On July 4, I spent several hours in another dealership getting the "run around" about price of the vehicle I wanted and about my trade amount before I went to Van Hyundai. Eddie Frazier had contacted me getting the "run around" about price of the vehicle I wanted and about my trade amount before I went to Van Hyundai. Eddie Frazier had contacted me previously about the CostCo program after I made an inquiry on line, but I chose to go to Allen Samuels Hyundai because of the proximity to my home. While at Allen Samuels, I called Eddie and spoke to him, we then left the other dealership and drove to Carrollton. We were in and out of Van in less than an hour, he gave me a better price on the car and for my trade. The transaction could have not been smoother. We will definitely buy from Van Hyundai and Eddie Frazier again. More

This dealership has a very good procedure for new car sales. There was a discussion on what car we needed, the color, options etc.. Followed by a test drive. Then, came the price negotiation. Billy is th sales. There was a discussion on what car we needed, the color, options etc.. Followed by a test drive. Then, came the price negotiation. Billy is the best car salesman that I had honor to work with. He was fast and to the point - knew exactly when a deal could be made. The experience was very present. We had shopped in other dealerships before we stopped at Van. Van is the best. More

Fayaz was very professional during my car buying experience. He made the difference. He was very informed, knowledgable about the vehicle, and curteous during the sale. I will recommend Van Hyund experience. He made the difference. He was very informed, knowledgable about the vehicle, and curteous during the sale. I will recommend Van Hyundai to anyone whom aims to buy a vehicle. More

These guys were great. Had been looking for just the right Santa Fe and found it at Van. I was in the dealership for about 2 hours and the deal was done. Really a great experience. right Santa Fe and found it at Van. I was in the dealership for about 2 hours and the deal was done. Really a great experience. More

Promise time of car was 2 1/2 hours, didn't hear from anyone for 3 days when I had to call. Which calling and dealing with the receptionist was also terrible. Transfers you back to Service, where no one anyone for 3 days when I had to call. Which calling and dealing with the receptionist was also terrible. Transfers you back to Service, where no one answers, bounces back to receptionist who doesn't say anything, just bounces you back to service where again, no one answers, bounces back to receptionist who then hangs up on you. Car went in for one thing, came out with a whole different issue because of their carelessness and now it's my fault to pay to fix it, when it was never an issue to begin with, until it's been weeks in their control. No phone calls get returned and if they have, no messages have ever been left. I will take my car sales, service, and recommendations elsewhere. I have never dealt with such poor customer service. More