Van Hyundai
Carrollton, TX
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Tom was very helpful and knowledgable. He went out of his way to make sure our visit was pleasant, and enjoyable. My wife and I really enjoyed meeting your sales and financial people. Hope to have an enjo way to make sure our visit was pleasant, and enjoyable. My wife and I really enjoyed meeting your sales and financial people. Hope to have an enjoyable time throughout our next visits to Van Hyundia in the future. More
traded in a great Veracruz...bought an even better certified Santa Fe !! - great service all the way around for a first time Van customer - will be back for sure. All the guys noted above made me feel certified Santa Fe !! - great service all the way around for a first time Van customer - will be back for sure. All the guys noted above made me feel very welcome and well taken care of right from the start. More
Bought the 2013 Sonata Limited in 01/13 and love it. It's got the best warranty on the market, good reliability, and is a better value than the Accord or the Camry. also, good worker got the best warranty on the market, good reliability, and is a better value than the Accord or the Camry. also, good worker More
Very Unorganized, I was never given straight answers to my questions, when I finally mentioned how unhappy I was about the way I was treated or the quality of our service I was told 'Oh well, you got the c my questions, when I finally mentioned how unhappy I was about the way I was treated or the quality of our service I was told 'Oh well, you got the car right?! That's all that really matters." Our paperwork was finished the day we drove the car away but 2 weeks later I was getting texted by our "car guy" that we needed to come back into the dealership to RE-SIGN the paperwork. It was the holidays and my & my husband's busiest time at work so we were told it could not wait and our "car guy" would drive to meet me at my work & my husband’s in McKinney. I was not informed why we had to RE-SIGN our paperwork AFTER the new year I was just told it must be done. I still have not received my NEW RE-SIGNED paperwork in the mail yet. We had also provided proof of insurance & proof of employment but after it was scanned into the system two weeks later I was asked to RE-provide the info. There are a few other things that are still up in the air. I has been a very bumpy ride and I am very upset how we were treated. The attitude around the dealer is like it's "owed" to the "car guys" that everyone buy a car...Like they could care less. It's very frustrating. I feel like they got us to sign the paperwork, got the keys in our hands, and got us out the door and now they have washed their hands of us. And the icing on the cake was the day after we bought the car I got in and was playing around with all the new gadgets and found white sticky goop around the gear shift AFTER I was told that the car was cleaned and detailed. When I brought it to the attention of the dealer I was told that they will detail it again when I bring it in to get the windows tinted...I will not be using Van Hyundai for ANY of my car needs nor will I be referring anyone to you. More
CJ was extremely helpful in locating a vehicle that suited my needs in a very efficient manner. I would highly recommend CJ to anyone I know that is interested in buying a car. suited my needs in a very efficient manner. I would highly recommend CJ to anyone I know that is interested in buying a car. More
My experience with Van Hyundai was great. They took time to listen to my needs and help me find the vehicle that was right for my needs and wants. to listen to my needs and help me find the vehicle that was right for my needs and wants. More
All dealer representatives were friendly and informative. We dealt primarily with Stevie Van Pelt and Waldo Miranda. They quickly responded to all of our questions and offered to help in any way. We needed We dealt primarily with Stevie Van Pelt and Waldo Miranda. They quickly responded to all of our questions and offered to help in any way. We needed to confirm the color of the interior before purchasing a vehicle, so they got one from another dealership and brought it directly to our home so we could look it over. Vehicle operation was thouroughly explained before we left the dealership. More
i got my third car for me from Tom chu. i strongly i got my third car for me from Tom chu. i strongly recommend him if you got a chance to buy Hyundai cars. He is fantabulous guy. i got my third car for me from Tom chu. i strongly recommend him if you got a chance to buy Hyundai cars. He is fantabulous guy. More
Van Hyundai has excellent customer service and is extremely knowledgeable about their product! They worked fast on getting me exactly what I wanted. I highly recommend their dealership. extremely knowledgeable about their product! They worked fast on getting me exactly what I wanted. I highly recommend their dealership. More
Everyone was friendly and answered all my questions. They offered more than enough information I needed about the cars I was interested in. Although the paper work took some time to complete, I am happ They offered more than enough information I needed about the cars I was interested in. Although the paper work took some time to complete, I am happy with my new car and the service I have received. More