Van Hyundai
Carrollton, TX
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I had no intention of purchasing a car the night we came in. I dislike dealing with dealerships and salesmen over car purchases so when we pulled on the lot and were driving around looking at the new car m in. I dislike dealing with dealerships and salesmen over car purchases so when we pulled on the lot and were driving around looking at the new car models I was confident I would be driving home in my 2007 Santa Fe that I came in. Alex Reese is the one that saw us driving around and after talking to him for a moment we told him we had something to do, but we would come and find him. When we were ready he simply brought up the car we were interested in looking at and let us go for a test drive. Once we returned I assured him that we would be keeping the Santa Fe. He was persistent, but not pushy in getting the information together and taking it to his manager. Once everyone agreed on the numbers we had a new 2013 Elantra. It was a fantastic experience and I would highly recommend Van Hyundai and Alex Reese to my friends and family. We are very happy with our purchase! More
Everyone at the dealership was very nice and went out of their way to greet me. There were a fewe hickups along the way that were handled professionaly. Tom Chu gave me several phond calls to keep me up to their way to greet me. There were a fewe hickups along the way that were handled professionaly. Tom Chu gave me several phond calls to keep me up to date on the situation. He gave me a new Genesis as a loner car until mine was ready. I was completely satisfied with my experience at Van Hyundai. More
We spent over $20k to purchase a two-year old Genesis. Not until after all paperwork was signed and we were ready to leave the dealership, were we informed that there was only one keyless entry fob availa Not until after all paperwork was signed and we were ready to leave the dealership, were we informed that there was only one keyless entry fob available. When we inquired about purchasing a replacement, we discovered that it would cost us an additional $500+. We also asked about a set of $20 floormats and were told that adding such an expense to the sale of a used car was cost-prohibitive. I feel that after the paperwork was done, the priority on customer satisfaction dropped to slightly lower than whale snot. More
I had a great experience at Van Hyundai from the time I went in for a test drive to the time I drove my new Santa Fe off the lot. Samual Anthony really made my purchase pain free. He didn't pressure me w went in for a test drive to the time I drove my new Santa Fe off the lot. Samual Anthony really made my purchase pain free. He didn't pressure me when I went in to test drive the Santa Fe and kept me informed as to when the color vehicle I wanted arrived at the dealership. I would highly recommend Van Hyundai to anyone ready to buy or lease a new vehicle. The entire staff is very friendly and ready to help in any way possible. More
BJ, Waldo, and Chris were very professional and made me feel extremely comfortable and at ease with purchasing my vehicle. These guys are great at what they do and I look forward to doing business with the feel extremely comfortable and at ease with purchasing my vehicle. These guys are great at what they do and I look forward to doing business with them again in the future along with recommending all interested parties to Van Hyundai. Thanks a bunch! More
I enjoyed dealing with everyone I have come in contact with at Van. The fact that they allowed me to have a loaner sat. till Monday sealed the deal for me. with at Van. The fact that they allowed me to have a loaner sat. till Monday sealed the deal for me. More
My wife and I came in looking for a new car and I had already decided I wanted a Hyundai Sonata if the price was right. Alex Reese was the salesperson who assisted us. He was most helpful and answered ou already decided I wanted a Hyundai Sonata if the price was right. Alex Reese was the salesperson who assisted us. He was most helpful and answered our questions. He showed us the Sonata Limited in the exterior and interior color I wanted and then we took a test drive. After driving the care we decided to discuss price and I felt satisfied with the deal we negotiated. I look forward to may years of good service from the car and from Van Hyundai. More
In all the years of purchasing vehicles this was the best experience I have had. When I was contacted by Fayaz Keshavjee over the phone I was so impressed with his professional and kind manner. We set an ap experience I have had. When I was contacted by Fayaz Keshavjee over the phone I was so impressed with his professional and kind manner. We set an appointment for Saturday 2/16/13. When I arrived at the dealership I was greeted immediately. I was offered a beverage and introduced to Fayaz .When we started talking about my options Fayaz was aware of my budget. He worked with me and helped me get a monthly payment that I am comfortable with .Fayaz gave me a tour of the dealership and introduced me to Eddie Frazier from the service dept. he then introduced me to Kennnedy Smith and Michael. Working with Kennedy and Mike was wonderful. Again, everyone was so interested in my needs and the customer service is excellent. Today Fayaz called to see if everything is going well; and if there was anything I needed. He also suggested if I have any questions he was only a phone call away. The customer service and care is amazing. In my career I was in sales for over 30 years and Van Hyundai treated me the way I treated my venders. I am so impressed. I want to thank everyone at Van Hyundai; your team effort is great! Fondly, Nancy Friedman More
I was made to feel welcome when I first entered the office. Fayaz went over some details of the purchase and then took me outside to show me the care and how everything worked. We took it for a drive office. Fayaz went over some details of the purchase and then took me outside to show me the care and how everything worked. We took it for a drive and returned to the sales office. Fayaz then introduced me to the service department. Before I left Fayaz gave me his card and told me to call him on his cell phone or send him a text message if I had any further questions or needed help operating my car. At no time did I feel that I was being sold something. The entire transaction had the appearance of a conversation between friends. More
I traded in my 2010 Sonata for a new 2013 Sonata & I love it. CJ was very helpful in making this buying experience fun & easy. I would absolutely recommend anyone looking for a car to go over to Van Hyu love it. CJ was very helpful in making this buying experience fun & easy. I would absolutely recommend anyone looking for a car to go over to Van Hyundai & ask for CJ Baker he is a great salesman. More