Van Hyundai
Carrollton, TX
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Fayaz made the whole experience the easiest I have ever had to purchase a new car. In a few years when my husband needs a new car we will be back to see him. had to purchase a new car. In a few years when my husband needs a new car we will be back to see him. More
I loved the experience and the people I worked with. They made it very easy to complete & they were very knowledgeable. I would recommend them to my friends & family. They made it very easy to complete & they were very knowledgeable. I would recommend them to my friends & family. More
Las personas que trabajan en este dealer son EXCEPCIONALES Y MUY AMIGABLES. Tuve una muy buena experiencia con el vendedor (Mike Avelino), el manager de internet (Waldo), la persona de finanzas EXCEPCIONALES Y MUY AMIGABLES. Tuve una muy buena experiencia con el vendedor (Mike Avelino), el manager de internet (Waldo), la persona de finanzas (no recuerdo su nombre) y la persona de servicio (Jose). Si tengo una critica constructiva y es el la mejora del edificio. La verdad que muchas partes de edificio se encuentra en estado no muy bueno, y solamente hay un bano para todo el edificio. A mi entender necesita una renovacion urgente. More
Van Hyundai was by far and away the best dealership experience I have ever had. Matt made the negotiation process quick and simple and Kennedy was great to work with in finance. Overall, this experienc experience I have ever had. Matt made the negotiation process quick and simple and Kennedy was great to work with in finance. Overall, this experience was the best I have had buying a new car and I did not come away from it feeling like I was taken advantage of. 10 out of 10, 5 stars!!! More
Friendly and experienced staff. Always a pleasure to visit this dealership. Service Dept is wonderful and compliments the other areas with pride. This is our 4th Hyundai and would not own another brand visit this dealership. Service Dept is wonderful and compliments the other areas with pride. This is our 4th Hyundai and would not own another brand of car. I know it is their job but the sales and finance department went out of their way to make us feel like part of the Hyundai family.. Cudos to Van Hyundai-again. More
I went to Van Hyundai one evening. I just wanted to see car's prices but dealer Van Pelt was very kind and he did his level best for me. And I was satisfied with his final offer. Santa Fe 2.0T is great car car's prices but dealer Van Pelt was very kind and he did his level best for me. And I was satisfied with his final offer. Santa Fe 2.0T is great car and now It's my first car in America. More
I had no intention of purchasing a car the night we came in. I dislike dealing with dealerships and salesmen over car purchases so when we pulled on the lot and were driving around looking at the new car m in. I dislike dealing with dealerships and salesmen over car purchases so when we pulled on the lot and were driving around looking at the new car models I was confident I would be driving home in my 2007 Santa Fe that I came in. Alex Reese is the one that saw us driving around and after talking to him for a moment we told him we had something to do, but we would come and find him. When we were ready he simply brought up the car we were interested in looking at and let us go for a test drive. Once we returned I assured him that we would be keeping the Santa Fe. He was persistent, but not pushy in getting the information together and taking it to his manager. Once everyone agreed on the numbers we had a new 2013 Elantra. It was a fantastic experience and I would highly recommend Van Hyundai and Alex Reese to my friends and family. We are very happy with our purchase! More
Everyone at the dealership was very nice and went out of their way to greet me. There were a fewe hickups along the way that were handled professionaly. Tom Chu gave me several phond calls to keep me up to their way to greet me. There were a fewe hickups along the way that were handled professionaly. Tom Chu gave me several phond calls to keep me up to date on the situation. He gave me a new Genesis as a loner car until mine was ready. I was completely satisfied with my experience at Van Hyundai. More
We spent over $20k to purchase a two-year old Genesis. Not until after all paperwork was signed and we were ready to leave the dealership, were we informed that there was only one keyless entry fob availa Not until after all paperwork was signed and we were ready to leave the dealership, were we informed that there was only one keyless entry fob available. When we inquired about purchasing a replacement, we discovered that it would cost us an additional $500+. We also asked about a set of $20 floormats and were told that adding such an expense to the sale of a used car was cost-prohibitive. I feel that after the paperwork was done, the priority on customer satisfaction dropped to slightly lower than whale snot. More