Van Hyundai

I was looking at new cars, and had researched through Consumer Reports, so I knew that I wanted to test drive and Elantra. Prior to coming to Van Hyundai, I had been to AutoNation Honda and Toyota of Lew Consumer Reports, so I knew that I wanted to test drive and Elantra. Prior to coming to Van Hyundai, I had been to AutoNation Honda and Toyota of Lewisville. I stopped by Van, intending only to drive an Elantra, since it was so highly rated. Someone else had called me in response to my USAA internet inquiry, but that person was not in, so Anthony Salas came out to meet me instead. After going to two other dealerships the previous two days, I thought I knew "the routine", but Salas was very different. He sat down and asked me about my current car, how I drove, things I wanted, etc. Then, based on our conversation, he recommended several cars. I did drive the Elantra, and was so impressed with both the car and the service that I decided to buy the car in lieu of going to my next appointment at Toyota of Plano. Anthony was real, down-to-earth, and fair. He knew about every car I asked about. At the other two dealerships, one salesperson actually recommended I go to a different dealership in Frisco, and the other dealership I test drove cars the young man/salesperson liked. I was very impressed with Mr. Salas because it wasn't all about him...he made it about me. He didn't try to "sell me up", but instead made recommendations and gave me options within my price range. I highly recommend Mr. Salas as knowledgeable and fair sales representative. More

I gave my experience at Van Hyundai in carrollton Texas all 5 or an over all Great experience because that is what I received when it comes to customer service. Everyone was so helpful as soon as I walked all 5 or an over all Great experience because that is what I received when it comes to customer service. Everyone was so helpful as soon as I walked on the lot. They wanted to make sure that I got the car that I wanted and a great deal. I would recommend this dealership to anyone and everyone More

No loaner car as promises. Wifi not working again this visit. No water in break room. Dirty restroom with no soap or paper towels. 90 minutes for an oil change. No update on part ordered. Try to sell me u visit. No water in break room. Dirty restroom with no soap or paper towels. 90 minutes for an oil change. No update on part ordered. Try to sell me unneeded expensive services on the phone and when in person. Continued to be pushy. More

If you are looking to purchase a car, have a pleasant experience along with it, I highly recommend Alan Williams, you will not go wrong. He is very friendly and easygoing. As well as Matthew the interne experience along with it, I highly recommend Alan Williams, you will not go wrong. He is very friendly and easygoing. As well as Matthew the internet sales manager. I promise you will not go wrong with these men! More

Cory was very friendly and helpful, we like that it was close to closing time and he was not worried about the time, but instead put all the effort to make us feel welcome and helped us get into a new car close to closing time and he was not worried about the time, but instead put all the effort to make us feel welcome and helped us get into a new car that night. Also the financial department were all so great working with us that late. More

The experience was great!, my family and I were very well attended. We are happy with our purchase!!!. Definitely we recommend Van Hyunday and its staff to do business with. attended. We are happy with our purchase!!!. Definitely we recommend Van Hyunday and its staff to do business with. More

Samuel Anthony was so personable, non-pressuring, good sense of humor, just fantastic to work with and enjoyed the whole experience, I will recommend this dealership to others. sense of humor, just fantastic to work with and enjoyed the whole experience, I will recommend this dealership to others. More

My experience purchasing a new vehicle was exceptional! A recent automobile accident created a situation I was not anticipating. Knowing that my vehicle was totaled, I was left to make a decision. I had A recent automobile accident created a situation I was not anticipating. Knowing that my vehicle was totaled, I was left to make a decision. I had a 2007 Hyundai Santa Fe and felt it performed well and protected me when I needed it most. Without a doubt, I chose to stay with the Hyundai Santa Fe. Van Hyundai proved to be the right dealership to make my purchase. Chris Shaw and Bryan Hall made me feel at ease and not rushed to make my purchase. The negotiation process went smooth and timely. During financing, Alex Reese, was helpful in explaining my options and made closing the deal expeditious. Overall, I am very pleased and would recommend Van Hyundai to family and friends! More

Van Hyundai was the most friendly and helpful car dealership I have ever experienced. Stevie and Devon were the best salesmen. Devon was in training and he was awesome with any questions we had and i dealership I have ever experienced. Stevie and Devon were the best salesmen. Devon was in training and he was awesome with any questions we had and if he didn't know the answer, he made sure he found the answer. Stevie was so patient answering all of our questions and getting the right deal to satisfying our needs and desires. We were there for a while making sure we purchased just the right vehicle for our family. We had our two young boys with us and they were getting hungry because it was through lunch. Van Hyundai fed lunch to our children and offered us lunch. Just another outstanding customer service perk! I enjoyed every aspect of this car buying experience and me and my family would definitely go back and recommend Van Hyundai to anyone we know or don't know. More

We dealt with Tom Chue and he understood our purchase requirement. In a very professional manner and without delay presented us with the sales price of the new 2013 Genesis. The car had to be secured fr requirement. In a very professional manner and without delay presented us with the sales price of the new 2013 Genesis. The car had to be secured from another dealership and as promised was available the next day. He demonstrated the multimedia display and set up the Bluetooth Hands-free Phone system for my wife. It was a pleasure dealing with him and Van Hyundai. More