Van Hyundai
Carrollton, TX
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Keith, my service advisor was extremely helpful. He was able to get me in the same day. My engine light was on and Eckert couldn’t take me until a month that always is their response. I will do the He was able to get me in the same day. My engine light was on and Eckert couldn’t take me until a month that always is their response. I will do the extra drive to go to Van from now on. More
We had a great experience at Van Hyundai. Purchased a 2024 Hyundai Palisade Calligraphy. Our salesman was knowledgeable about the vehicle and answered our many questions. And our finance pers Purchased a 2024 Hyundai Palisade Calligraphy. Our salesman was knowledgeable about the vehicle and answered our many questions. And our finance person explained all the ins and outs of our financing through Hyundai. One of the better vehicle buying experiences we have had. More
We appreciated the personal care and professionalism. We feel the technical team went the extra mile in resolving the issue with our Genesis G90. Thank you. We feel the technical team went the extra mile in resolving the issue with our Genesis G90. Thank you. More
They were really helpful and patient. I am happy that I had enough time to think and choose the best option for me. I am happy that I had enough time to think and choose the best option for me. More
Would give this place zero stars if I could. Let’s start with their dishonest pricing: they DOUBLED the advertised price with ridiculous “upgrades” and then tried to say they would have to charg Let’s start with their dishonest pricing: they DOUBLED the advertised price with ridiculous “upgrades” and then tried to say they would have to charge us to have them removed! The sales team and finance department wasted over 6 HOURS of our time going back and forth on the price, again- being dishonest and presenting pricing that was not approved to keep us there. It wasn’t until our daughter had signed her paperwork and was walking out expecting to get the keys, that our salesman told her that it wasn’t ready and they wouldn’t allow her to take it home, yet no one couldn’t tell us WHAT work needed to be done. They said it would be ready at noon two days later, and when she arrived to pick it up they tried to tell her it would be another two days and SHOCKER, they couldn’t give her a straight reason why. Our daughter had to basically demand that they give her the car that she rightfully owned! How they justify putting cars on the lot that are not truly ready to be purchased and taken home is beyond me. The ONLY thing the sales team is actually good at is saying “I dont know” and disappearing anytime their actions are questioned. Save your time, energy and sanity and go ANYWHERE else to buy a car than here. More