
Van Hyundai
Carrollton, TX
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Dont belive all of the Service Department Don’t believe all of what you hear Sherry Parker will get you in as friendly as can be. When things don’t work out in her favor she will just ignore y Don’t believe all of what you hear Sherry Parker will get you in as friendly as can be. When things don’t work out in her favor she will just ignore you. (I was ignored 2 hours while I was waiting to get my car towed back home. The Service Manager Brandon Henson does nothing but take his smoke breaks and thanks you for your service if you have service there. If you don’t he ignores you also. You are a great customer if you are paying either warranty or out of pocket. But if you decide not to use them they could care less if your stranded. Even after they told you it would be covered when you made an appointment. More
Every person in the entire dealership is amazing Everyone was so friendly! I will be referring others and will definitely be back to get my next car! Thanks Paul for coming out in the cold, pouring r Everyone was so friendly! I will be referring others and will definitely be back to get my next car! Thanks Paul for coming out in the cold, pouring rain to initiate this amazing experience! More
Purchasew of Genesis Ultimate Van Hyundai did an excellent job in helping me with my purchase of a new Genesis with the Ultimate package. Thank very much for your service! Van Hyundai did an excellent job in helping me with my purchase of a new Genesis with the Ultimate package. Thank very much for your service! More
Amazing service The experience was above and beyond! Thank you to william lipsey and the entire staff for great customer service. This is a great place to buy a car.? The experience was above and beyond! Thank you to william lipsey and the entire staff for great customer service. This is a great place to buy a car.?? More
GOLD STAR for your sales team; especially Paul & Justin Paul: what an outstanding young man and brilliant salesmen! Not only does he 'immediately connect with the customer', but he makes makes sure he under Paul: what an outstanding young man and brilliant salesmen! Not only does he 'immediately connect with the customer', but he makes makes sure he understands what his customer wants in their new car. From the moment I walked into the dealership, Paul stepped up not only to make the sale, but to inform 'his customer'. What an asset to your team! Justin's hard efforts to 'close the deal on my lease/purchase' are to be commended. Not only does he have an 'appreciative warm approach', he follows up with the customer on a regular basis through the lease process. THANK YOU to the team for being informative, caring and knowledgeable about 'what the customer needs to know and ask during the process'. More
Best New Car Purchase Experience Chris Farmer was great. He began working with my husband by phone. The day that we went in, I wasn't sure that I wanted the car that I was intereste Chris Farmer was great. He began working with my husband by phone. The day that we went in, I wasn't sure that I wanted the car that I was interested in because of the color. We looked at it but he didn't press. He offered another option which we drove. Looked at some of the other options in the Sonata. Then we drove the Genesis. I sat in the Black Genesis, but after being in a fully loaded car and getting into the near base model, it just wasn't the same. When we buy my daughter's car in December, we will deal with Chris again. More
Great Dealership I had a very positive experience purchasing my 2015 Sonata. Great sales staff. Everyone was friendly and helpful. It was great to have a 12 mile test I had a very positive experience purchasing my 2015 Sonata. Great sales staff. Everyone was friendly and helpful. It was great to have a 12 mile test drive to my home to be sure it fit into my carport. More
Van Hyundai Very helpful service. Worked very well with me to get the deal done. Thomas Chu is the man, called him up and told him what i was looking for and he m Very helpful service. Worked very well with me to get the deal done. Thomas Chu is the man, called him up and told him what i was looking for and he made it happen. More
Best Car Buying Experience I sent a message on Sunday night to Van Hyundai inquiring about the 2014 Hyundai Genesis. Next day, on Monday, I got a call from Thomas Chu, who was I sent a message on Sunday night to Van Hyundai inquiring about the 2014 Hyundai Genesis. Next day, on Monday, I got a call from Thomas Chu, who was very helpful, and helped me purchase the car over my lunch hour. I purchased several new cars in the past but this was by far the best buying experience. They were very professional which made my car buying process easy and without the pressure. They got me great interest rate too!!!!!! More
Van Hyundai earns your business I purchased a 2015 Hyundai Genesis from Van Hyundai who happens to be 1110 miles from me. Why and how did that happen? My local Florida dealers woul I purchased a 2015 Hyundai Genesis from Van Hyundai who happens to be 1110 miles from me. Why and how did that happen? My local Florida dealers would not bring in the color I requested. So I went online and found it at Van Hyundai. Owner Richard Lipsey and Gene Johnson treated me like I was a neighbor of Carrolton, TX. He and his team understood my Hyundai Loyalty and wanted to make sure I was completely satisfied and purchased the car I wanted! They made it happen ! I just picked up my car from a regional dealer partner of Van Hyundai in Florida. Mr Lipsey knows how to make a customer happy from 1110 miles away. Give him and his team an opportunity to serve your local auto needs for you and your family. He deserves your respect and business. Well done team Van Hyundai! More