Van Hyundai

GOLD STAR for your sales team; especially Paul & Justin Paul: what an outstanding young man and brilliant salesmen! Not only does he 'immediately connect with the customer', but he makes makes sure he under Paul: what an outstanding young man and brilliant salesmen! Not only does he 'immediately connect with the customer', but he makes makes sure he understands what his customer wants in their new car. From the moment I walked into the dealership, Paul stepped up not only to make the sale, but to inform 'his customer'. What an asset to your team! Justin's hard efforts to 'close the deal on my lease/purchase' are to be commended. Not only does he have an 'appreciative warm approach', he follows up with the customer on a regular basis through the lease process. THANK YOU to the team for being informative, caring and knowledgeable about 'what the customer needs to know and ask during the process'. More

Best New Car Purchase Experience Chris Farmer was great. He began working with my husband by phone. The day that we went in, I wasn't sure that I wanted the car that I was intereste Chris Farmer was great. He began working with my husband by phone. The day that we went in, I wasn't sure that I wanted the car that I was interested in because of the color. We looked at it but he didn't press. He offered another option which we drove. Looked at some of the other options in the Sonata. Then we drove the Genesis. I sat in the Black Genesis, but after being in a fully loaded car and getting into the near base model, it just wasn't the same. When we buy my daughter's car in December, we will deal with Chris again. More

Great Dealership I had a very positive experience purchasing my 2015 Sonata. Great sales staff. Everyone was friendly and helpful. It was great to have a 12 mile test I had a very positive experience purchasing my 2015 Sonata. Great sales staff. Everyone was friendly and helpful. It was great to have a 12 mile test drive to my home to be sure it fit into my carport. More

Van Hyundai Very helpful service. Worked very well with me to get the deal done. Thomas Chu is the man, called him up and told him what i was looking for and he m Very helpful service. Worked very well with me to get the deal done. Thomas Chu is the man, called him up and told him what i was looking for and he made it happen. More

Best Car Buying Experience I sent a message on Sunday night to Van Hyundai inquiring about the 2014 Hyundai Genesis. Next day, on Monday, I got a call from Thomas Chu, who was I sent a message on Sunday night to Van Hyundai inquiring about the 2014 Hyundai Genesis. Next day, on Monday, I got a call from Thomas Chu, who was very helpful, and helped me purchase the car over my lunch hour. I purchased several new cars in the past but this was by far the best buying experience. They were very professional which made my car buying process easy and without the pressure. They got me great interest rate too!!!!!! More

Van Hyundai earns your business I purchased a 2015 Hyundai Genesis from Van Hyundai who happens to be 1110 miles from me. Why and how did that happen? My local Florida dealers woul I purchased a 2015 Hyundai Genesis from Van Hyundai who happens to be 1110 miles from me. Why and how did that happen? My local Florida dealers would not bring in the color I requested. So I went online and found it at Van Hyundai. Owner Richard Lipsey and Gene Johnson treated me like I was a neighbor of Carrolton, TX. He and his team understood my Hyundai Loyalty and wanted to make sure I was completely satisfied and purchased the car I wanted! They made it happen ! I just picked up my car from a regional dealer partner of Van Hyundai in Florida. Mr Lipsey knows how to make a customer happy from 1110 miles away. Give him and his team an opportunity to serve your local auto needs for you and your family. He deserves your respect and business. Well done team Van Hyundai! More

Great service and products They were awesome! They treat me like family and made everything possible to meet my necessities. They were very professional and after the purchase t They were awesome! They treat me like family and made everything possible to meet my necessities. They were very professional and after the purchase they followed to see if I was happy More

Great New Car Buying Experience Everyone I encountered at Van Hyundai was courteous and genuinely customer service oriented. My first new car buy in 14 years was most pleasant. I wi Everyone I encountered at Van Hyundai was courteous and genuinely customer service oriented. My first new car buy in 14 years was most pleasant. I will refer family and friends to this exceptional dealership. More

So happy I went to Van Hyundai for my new Santa Fe! I am so glad I went to Van Hyundai for me new Santa Fe. I called another dealership first and the salesman was not interested in selling me a vehicle. I am so glad I went to Van Hyundai for me new Santa Fe. I called another dealership first and the salesman was not interested in selling me a vehicle. I submitted a request to Van Hyundai and receive a reply and a phone call right away. I initially spoke to Gene Johnson and he was very friendly and helpful. I met with Elbony when I arrived and she was very friendly and easy to talk to. Very, very happy with with my purchase. I would recommend everyone give them a call. They will help you find a the right vehicle to fit your life and budget. More

Poor first experience, but they were able to make amends We are thoroughly disappointed with our entire experience at Van Hyundai. From the initial phone call inquiring about our car of interest until the mi We are thoroughly disappointed with our entire experience at Van Hyundai. From the initial phone call inquiring about our car of interest until the minute we walked out the door, the whole ordeal was incredibly fake and unprofessional. We aren't even upset about the price we didn't receive on the car. More so, the insulting manner in which our appointment was conducted. From the rambling initial attendant to the "other customers" wanting to test drive, to the unknowing manager, the whole thing was a complete waste of our time and we would highly recommend not dealing with this company or at least these representatives. There were a number of played out marketing tactics strategically placed throughout our appointment that were insulting and ineffective. **UPDATE** After the bad experience we had the day before, the manager contacted us the next day and was able to meet our needs. We spoke openly about what had happened the day before and it became obvious that we got off on the wrong foot with our sales representatives. The experience this time around was much better and we are very happy with our purchase. Thank you to everyone at Van Hyundai. More