Van Hyundai
Carrollton, TX
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Great Dealership I had a very positive experience purchasing my 2015 Sonata. Great sales staff. Everyone was friendly and helpful. It was great to have a 12 mile test I had a very positive experience purchasing my 2015 Sonata. Great sales staff. Everyone was friendly and helpful. It was great to have a 12 mile test drive to my home to be sure it fit into my carport. More
Van Hyundai Very helpful service. Worked very well with me to get the deal done. Thomas Chu is the man, called him up and told him what i was looking for and he m Very helpful service. Worked very well with me to get the deal done. Thomas Chu is the man, called him up and told him what i was looking for and he made it happen. More
Best Car Buying Experience I sent a message on Sunday night to Van Hyundai inquiring about the 2014 Hyundai Genesis. Next day, on Monday, I got a call from Thomas Chu, who was I sent a message on Sunday night to Van Hyundai inquiring about the 2014 Hyundai Genesis. Next day, on Monday, I got a call from Thomas Chu, who was very helpful, and helped me purchase the car over my lunch hour. I purchased several new cars in the past but this was by far the best buying experience. They were very professional which made my car buying process easy and without the pressure. They got me great interest rate too!!!!!! More
Van Hyundai earns your business I purchased a 2015 Hyundai Genesis from Van Hyundai who happens to be 1110 miles from me. Why and how did that happen? My local Florida dealers woul I purchased a 2015 Hyundai Genesis from Van Hyundai who happens to be 1110 miles from me. Why and how did that happen? My local Florida dealers would not bring in the color I requested. So I went online and found it at Van Hyundai. Owner Richard Lipsey and Gene Johnson treated me like I was a neighbor of Carrolton, TX. He and his team understood my Hyundai Loyalty and wanted to make sure I was completely satisfied and purchased the car I wanted! They made it happen ! I just picked up my car from a regional dealer partner of Van Hyundai in Florida. Mr Lipsey knows how to make a customer happy from 1110 miles away. Give him and his team an opportunity to serve your local auto needs for you and your family. He deserves your respect and business. Well done team Van Hyundai! More
Great service and products They were awesome! They treat me like family and made everything possible to meet my necessities. They were very professional and after the purchase t They were awesome! They treat me like family and made everything possible to meet my necessities. They were very professional and after the purchase they followed to see if I was happy More
Great New Car Buying Experience Everyone I encountered at Van Hyundai was courteous and genuinely customer service oriented. My first new car buy in 14 years was most pleasant. I wi Everyone I encountered at Van Hyundai was courteous and genuinely customer service oriented. My first new car buy in 14 years was most pleasant. I will refer family and friends to this exceptional dealership. More
So happy I went to Van Hyundai for my new Santa Fe! I am so glad I went to Van Hyundai for me new Santa Fe. I called another dealership first and the salesman was not interested in selling me a vehicle. I am so glad I went to Van Hyundai for me new Santa Fe. I called another dealership first and the salesman was not interested in selling me a vehicle. I submitted a request to Van Hyundai and receive a reply and a phone call right away. I initially spoke to Gene Johnson and he was very friendly and helpful. I met with Elbony when I arrived and she was very friendly and easy to talk to. Very, very happy with with my purchase. I would recommend everyone give them a call. They will help you find a the right vehicle to fit your life and budget. More
Poor first experience, but they were able to make amends We are thoroughly disappointed with our entire experience at Van Hyundai. From the initial phone call inquiring about our car of interest until the mi We are thoroughly disappointed with our entire experience at Van Hyundai. From the initial phone call inquiring about our car of interest until the minute we walked out the door, the whole ordeal was incredibly fake and unprofessional. We aren't even upset about the price we didn't receive on the car. More so, the insulting manner in which our appointment was conducted. From the rambling initial attendant to the "other customers" wanting to test drive, to the unknowing manager, the whole thing was a complete waste of our time and we would highly recommend not dealing with this company or at least these representatives. There were a number of played out marketing tactics strategically placed throughout our appointment that were insulting and ineffective. **UPDATE** After the bad experience we had the day before, the manager contacted us the next day and was able to meet our needs. We spoke openly about what had happened the day before and it became obvious that we got off on the wrong foot with our sales representatives. The experience this time around was much better and we are very happy with our purchase. Thank you to everyone at Van Hyundai. More
Integrity A mistake was made on the price of the vehicle. Once discovered the mistake was corrected by management. This showed me that the dealership has integr A mistake was made on the price of the vehicle. Once discovered the mistake was corrected by management. This showed me that the dealership has integrity and owns up to errors. More
Santa Fe Alan was great. He provided exceptional service, had a great sense of humor and communicated effectively. Chris, Matt, and the finance guy were equa Alan was great. He provided exceptional service, had a great sense of humor and communicated effectively. Chris, Matt, and the finance guy were equally easy to work with provided great service and responsiveness. More