Van Hyundai

Van Hyundai responded

Thank you for the fantastic review! We're thrilled you enjoyed our new facility, especially the comfortable waiting area with Wi-Fi, snacks, and coffee. It sounds like you also appreciated the quick and convenient service. We designed our waiting area to be a relaxing and productive space. We're glad you found the Wi-Fi, snacks, and coffee helpful! We take pride in providing efficient service while maintaining quality. We're happy to hear we achieved both in your case! We hope to see you again soon at our new facility!

Van Hyundai responded

Thank you so much for the fantastic 5-star review! It means a lot to us that you would recommend us even after a 15-mile drive from Plano! We strive to be responsive, professional, trustworthy, and timely in everything we do, and we're thrilled to hear that we achieved that for you. Keeping our customers informed throughout the repair process is also very important to us. We are incredibly grateful for your recommendation! It means a lot to our team to know that you would refer your friends and family to us, even if it's not the closest location. We hope the extra drive was worth it, and we look forward to seeing you again in the future!

Van Hyundai responded

We're thrilled to hear about your fantastic experience! It sounds like Laura and Alex truly went the extra mile for you. We'll be sure to pass your kind words on to them. Knowing their hard work in finding you a nice and affordable car is appreciated is very rewarding for them. Our goal is to provide a positive experience throughout the car-buying journey, and we're delighted to hear you had a great experience overall. There's no higher compliment than a recommendation! We appreciate you letting others know about your positive experience. Thank you for choosing Van Hyundai and for taking the time to write this review. We look forward to sharing your positive feedback with Laura and Alex!

Van Hyundai responded

We're so happy to hear that your experience with us, from purchasing your car to driving it home, was nothing short of outstanding! At Van Hyundai, we take pride in making the entire car buying process enjoyable, and an A+ score is exactly what we shoot for. Thank you! Congratulations on your new car! We hope you enjoy it for many miles to come. Please don't hesitate to reach out to us if you have any questions about your car or need anything at all.

Van Hyundai responded

Wow, we're so sorry to hear about your awful experience car shopping after your previous car! Nobody deserves that kind of stress. Thank you for taking the time to leave such a detailed review, and especially for recognizing the exceptional service you received at at our dealership. It sounds like Alex W. and Lorenzo made all the difference with their transparent approach and willingness to work with you. At Van Hyundai, we strive to provide a smooth, pressure-free car buying experience, and we're thrilled to hear they delivered on that promise! A 20-minute turnaround for paperwork and a service team that goes the extra mile to pick up your car for servicing? That's exactly the kind of service we aim for. We appreciate you recommending Alex W. and Lorenzo, and we hope you love your new car! Please don't hesitate to recommend Van Hyundai to your friends and family for a stress-free car buying experience.

Van Hyundai responded

We're so happy to hear your car buying experience was seamless! Thank you for recognizing our helpful and knowledgeable staff. We strive to make the car buying process smooth and enjoyable for our customers. Your high recommendation truly means a lot to us. Please let your friends and family know that we'd be happy to help them find their perfect car too! Welcome to the Van Hyundai family – we look forward to serving you for a long time to come!

Van Hyundai responded

We appreciate the fantastic review! We're thrilled to hear your service technician provided excellent service and that your visit to our dealership went smoothly. We take pride in our technicians and the positive experience they create for our customers. We're also happy to hear you're enjoying the new dealership – we hope it provides a comfortable and convenient environment for your service needs. Thank you for choosing us, and we look forward to seeing you again soon!

Van Hyundai responded

Hi Joissie, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and support. We look forward to working with you again.

Van Hyundai responded

We're so glad you had a good experience at our location! We appreciate the 5-star review. We understand the construction in the area can be tricky, and we apologize for any inconvenience it caused getting to us. We're happy to hear you were able to get some things done, and we completely understand prioritizing based on budget. Whenever you're ready to tackle the rest, our team is here to help! Please don't hesitate to reach out to schedule your next appointment at your convenience.

Van Hyundai responded

Hi Kowen, Thank you for your review. We are pleased to hear that Marcus provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.