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Van Hyundai
Carrollton, TX
797 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 797 reviews
June 16, 2016
Current and Prospective Genesis/Equus Owners turn away! I bought a Hyundai Genesis R-Spec sedan in 2012. That experience was actually quite good however at what cost? The service at Van Hyundai is some of I bought a Hyundai Genesis R-Spec sedan in 2012. That experience was actually quite good however at what cost? The service at Van Hyundai is some of the worst I have ever experienced. They have trouble communicating and they just simply have trouble doing their job correctly. Every service consultant or whatever they call them has been very bad. The worst experience was recently when I needed work done on my car. They had to order the part and I understood it would take a little time. I set an appt for Saturday morning. I told the guy I was working with to call me if the part was not going to be in on time. However, when I came in I sat down and the first thing he does is check for the part. Of course it is not in. At that point I wasted my Saturday morning coming in when a simple phone call the day before could have saved me a lot of frustration. Additionally, I have asked repeatedly to be on their do not contact list when it comes to sales. However, repeatedly I get called. I am in the market for a new car but will never ever consider a Genesis again (the car is great but the money you save is more than made up for in the headaches you incur dealing with Van). I have already talked two friends out of going to Van and will continue to do so. More
by michaelcave15
Employees Worked With
Their entire service deparment
June 07, 2016
Great Customer Experiemce at Van Hyundai Sergio Ayala was great Sales person. He treated me more like a friend than just another customer. Managers and Finance lady who helped were great as w Sergio Ayala was great Sales person. He treated me more like a friend than just another customer. Managers and Finance lady who helped were great as well. More
by nagaichvarun16
Verified CustomerEmployees Worked With
Sergio Ayala
May 10, 2016
Great experience Stevie Van Pelt was great! He answered all our questions and he knew his product. I will do business with Van Hyundai again. Thanks to Van Hyundai!! I Stevie Van Pelt was great! He answered all our questions and he knew his product. I will do business with Van Hyundai again. Thanks to Van Hyundai!! I love my new vehicle. More
by willq1984
Employees Worked With
Stevie Van Pelt
May 09, 2016
16 Sonata Eddie Frazier was a great salesperson, he made the whole purchase very easy. I don't think I was even at the dealership for 30 minutes . Best car buy Eddie Frazier was a great salesperson, he made the whole purchase very easy. I don't think I was even at the dealership for 30 minutes . Best car buying experience Ive ever had. I love my Sonata! Thank you everyone at Van Hyundai More
by jakobvalerie1978
Employees Worked With
Jakob Waldbusser
May 09, 2016
Thank you I went in trying to get a car that I saw on the Van Hyundai homepage. Sadly it wasn't available to me anymore but Stevie showed me the same car, both I went in trying to get a car that I saw on the Van Hyundai homepage. Sadly it wasn't available to me anymore but Stevie showed me the same car, both new and used. Though I went in expecting to buy the one on the homepage with that said price. Thanks to Stevie and Fayez I left with the same car I wanted but it was brand new and with added features the car on the website didn't have. Stevie and Fayez were very patient with me and I want to thank them for that. More
by sonic3199
Employees Worked With
Stevie Van Pelt
May 06, 2016
Van Hyundai Gary Chea was awesome I love my new hybrid . I will recommend to everyone I know. Gary and Jakob really went above and beyond to help me with my purc Gary Chea was awesome I love my new hybrid . I will recommend to everyone I know. Gary and Jakob really went above and beyond to help me with my purchase More
by brian.twitty
Employees Worked With
Jakob Waldbusser
May 06, 2016
Great experience I had a very good experience with Van Hyundai and my sale person Stevie was Herat. This was the best experience every purchasing a vehicle. I will tel I had a very good experience with Van Hyundai and my sale person Stevie was Herat. This was the best experience every purchasing a vehicle. I will tell my friend and family to go see Mr. Stevie Van Pelt at Van Hyundai. More
by russellrichey1245
Employees Worked With
Stevie Van Pelt
May 04, 2016
Great price Good purchase experience, the personal is very friendly and professional. The price and customer service are the best in the entire metroplex. I would Good purchase experience, the personal is very friendly and professional. The price and customer service are the best in the entire metroplex. I would recommend this place More
by shelby1977
April 29, 2016
Best experience I have had buying a car. My sales persons Eddie was the best he showed me all the features of the Sonata Sport that I purchased and told me about the safety of the Sonata. I w My sales persons Eddie was the best he showed me all the features of the Sonata Sport that I purchased and told me about the safety of the Sonata. I will recommend him to all my friends and family. More
by andyhalpern1040
Employees Worked With
Eddie Frazier
April 28, 2016
Wonderful Eddie and the staff were a joy to work with. I had a wonderful time at Van Hyundai, very easy and laid back. I will be back for sure. Eddie and the staff were a joy to work with. I had a wonderful time at Van Hyundai, very easy and laid back. I will be back for sure. More
by hollaben88
Employees Worked With
Eddie Frazier
