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Van Hyundai

Carrollton, TX

Overview
Reviews
Vehicles
4.6
787 Reviews
Call Dealership (972) 512-4200
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1825 North I-35 East

Carrollton, TX

75006

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Showing 787 reviews

July 12, 2024

Responsive staff. Listened well. Reviewed options that met our specific needs. Was able to resolve any concerns and offered a fair price. More

by blaine3234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather
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June 02, 2024

Great service experience & your new facility is beautiful! Service advisor Keith did a wonderful job keeping me informed & suggesting additional repairs needed! More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Jun 03, 2024 -

Van Hyundai responded

It's fantastic to hear that you had a great service experience at Van Hyundai and that you enjoyed our beautiful new facility. Keith's attentive approach in keeping you informed and suggesting additional repairs shows a commitment to excellent customer service. Thanks for sharing your positive feedback, and here's to many more seamless service visits!

June 01, 2024

Adrian Kim our sales person was great. So kind and knowledgeable. Dealership was clean and everyone very nice and helpful. More

by Jkeosoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Kim and Eaman Shirazian
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Jun 03, 2024 -

Van Hyundai responded

Thank you for your review! We're thrilled to hear that Adrian Kim provided you with great service at Van Hyundai. It's wonderful to know that he was kind and knowledgeable. We're also glad you found the dealership clean and everyone very nice and helpful. Your satisfaction is important to us, and we appreciate your feedback. We look forward to serving you again at Van Hyundai!

May 25, 2024

Van Hyundai is very well organized and very professional in all aspects of their business. My experiences with the purchase and service of my vehicle have been very positive. More

by rrj5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
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May 29, 2024 -

Van Hyundai responded

Thank you for your review! We're thrilled to hear that you had a positive experience with Van Hyundai. We pride ourselves on being well-organized and maintaining professionalism in all aspects of our business, so it's great to know that this has been your experience. Whether it's purchasing a vehicle or servicing it, we strive to provide excellent service to all our customers. We appreciate your feedback and look forward to continuing to serve you in the future at Van Hyundai!

May 25, 2024

Our experience with this dealership was excellent. They were very professional and extremely helpful. The entire process was quick and easy. More

by Jcs4854
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chantal Bercerra
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May 29, 2024 -

Van Hyundai responded

Thank you for your review! We're thrilled to hear that you had an excellent experience at Van Hyundai. Providing professional and extremely helpful service is what we aim for, so we're delighted that our team met your expectations. We're glad to hear that the entire process was quick and easy for you. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

May 20, 2024

This is the second time that I have visited Van Hyundai dealership at their new location. I absolutely love the location of the dealership and I always get treated like family. Keep up the good work. More

by T-Bone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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May 21, 2024 -

Van Hyundai responded

Thank you for your wonderful feedback! We're delighted to hear that you've had positive experiences at our new location. Creating a welcoming environment where you feel like family is important to us, and we're thrilled that we've been able to achieve that for you. We appreciate your support and your kind words. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future!

May 18, 2024

Fast and Great service , would definitely recommend anyone coming here for their service. Service advisor were friendly and More important they were not pushy in additional services. All up to the cust More

by valdez.jse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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May 20, 2024 -

Van Hyundai responded

Thank you for the fantastic review! We're thrilled to hear that you experienced fast, great service, and friendly, non-pushy service advisors. At Van Hyundai, we strive to provide efficient service while respecting your decisions, and your feedback lets us know we're achieving that. We appreciate you mentioning both the speed and quality of service. It's important to us that we get you back on the road quickly without compromising on thoroughness. We're also very happy to hear that our service advisors were friendly and listened to your needs. We understand that some customers may feel pressured when it comes to recommended services, and we assure you our advisors prioritize transparency and customer choice. Thank you again for choosing Van Hyundai! We look forward to seeing you again soon for your next service needs.

May 18, 2024

This a was for a recall on my vehicle. The service department went out of their way to make the visit enjoyable. More

by Damitux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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May 20, 2024 -

Van Hyundai responded

Thank you for the fantastic review! We're thrilled to hear that your recall service experience was enjoyable. At Van Hyundai, we strive to make every visit positive, regardless of the reason for service. We're glad we achieved that for you! Going the extra mile to make a recall service enjoyable demonstrates our commitment to customer service. We appreciate you recognizing that and for choosing Van Hyundai for your recall service!

May 16, 2024

If anyone that wants a smooth and stress free car buying experience Van is the place to be, That is why I'm a repeat customer. They don't try to sell you a car, they try to fit in a car that is suited for y More

by smowman2006.ds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KD
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May 17, 2024 -

Van Hyundai responded

Thank you for the fantastic review and for being a repeat customer! We're thrilled to hear that you had another smooth and stress-free car buying experience. It means a lot to us that you recognize our team's focus on finding the perfect car for your lifestyle, not just making a sale. We take pride in building relationships with our customers and understanding their individual needs. Thanks again for choosing Van Hyundai, and we look forward to seeing you again in the future!

May 14, 2024

Alyssa is amazing! Very responsive and helpful! 10 out of 10 services, definitely happy with my experience! More

by angie_mijares28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
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May 15, 2024 -

Van Hyundai responded

We're thrilled to hear you had a fantastic experience at Van Hyundai! Thank you for mentioning that Alyssa provided 10-out-of-10 service and that she was very responsive and helpful. This is exactly what we strive for in our team members. We'll be sure to pass on your kind words to Alyssa!

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