Van Hyundai
Carrollton, TX
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Everyone was so inviting, making sure I was looked on for anything, I even had fajitas there on the 4th of July, top notch service, thank you very much. Kathleen Thompson. anything, I even had fajitas there on the 4th of July, top notch service, thank you very much. Kathleen Thompson. More
Jowonnah at Van Hyundai makes this dealership worth the visit alone. Customer First seemed like second nature to Jowonnah and she has made me a believer. visit alone. Customer First seemed like second nature to Jowonnah and she has made me a believer. More
Everyone is very friendly. Phil, keep me informed about the time waiting. Thank you for your service. Phil, keep me informed about the time waiting. Thank you for your service. More
Karla was friendly and very knowledgeable. She was always willing to help and always showed a great amount of honesty and integrity. She was a pleasure to deal with. She was always willing to help and always showed a great amount of honesty and integrity. She was a pleasure to deal with. More
New Service Manager, Chuck, was very condescending and rude. I was calling about a Safety Recall, he could have explained it in a better way, being a manager. The recall fix has not been issued, but it rude. I was calling about a Safety Recall, he could have explained it in a better way, being a manager. The recall fix has not been issued, but it is a important safety recall that states your car could catch on fire. His response was, " #1, this has only happened 3 times in the whole world, so the likely hood that it will happen to you is low, #2, We will not pay for you a rental to drive around while we wait on the recall." I simply told him that I had importance business and was afraid to drive my car long distance and wanted to know if they could help me out with a loaner for a short time. His response, "We don't have loaners". I thanked him and hung up. I guess that's one reason why the change of employees is so frequent!! Go figure. Some of the people here are good, it's just the rotten apples that hurts. More