Back

Van Hyundai

Carrollton, TX

4.6
786 Reviews

1825 North I-35 East

Carrollton, TX

75006

Directions

By Type

Showing 786 reviews

July 07, 2022

Everyone was so inviting, making sure I was looked on for anything, I even had fajitas there on the 4th of July, top notch service, thank you very much. Kathleen Thompson. More

by katcrafts65@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura R. LaBarbera, , Juan Gonzales, Nikki Van Doran, Katarina Long
Jul 08, 2022 -

Van Hyundai responded

Thank you for the positive review!

July 01, 2022

I felt they understood what my needs were in a vehicle and price range, felt I received great service! More

by Colleen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Urdaneta, manager Francesco, finance dept
Jul 05, 2022 -

Van Hyundai responded

Thank you for the positive review!

July 01, 2022

Not trustworthy, service department is awful, they sneak in overcharges and do sorry work, go elsewhere don’t waste your time More

by Themrs
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Gonzales, Nikki Van Doran, Katarina Long
Jul 05, 2022 -

Van Hyundai responded

We can assure you we only wish to be transparent and disclose any fees/services that will be charged during your appointment. We want to speak with you to address your concerns, please contact Brain Santos (bsantos@vtaig.com) at your earliest convenience.

June 29, 2022

Awesome experience, no haggling, listened to us about our needs. Laura and Darius were great More

by pps2k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura LaBarbera, sales mgr Darius, and Josh from Finance
Jun 30, 2022 -

Van Hyundai responded

Thanks for the positive review!

June 29, 2022

Jowonnah at Van Hyundai makes this dealership worth the visit alone. Customer First seemed like second nature to Jowonnah and she has made me a believer. More

by Mitch.Maclean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jowonnah
Jun 30, 2022 -

Van Hyundai responded

Thanks for the positive review!

June 24, 2022

I worked with Ian. He was great and really tried to get me the best deal possible. More

by vmaster1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian
Jun 27, 2022 -

Van Hyundai responded

Thank you for the positive review!

June 18, 2022

Fast and very clean and professional . Service people were friendly and attentive. Very pleased with my experience More

by erler6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pittman, Juan Gonzales
Jun 20, 2022 -

Van Hyundai responded

Thank you for the positive review!

June 16, 2022

Everyone is very friendly. Phil, keep me informed about the time waiting. Thank you for your service. More

by Haydee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil and the lady next to him. She offer me a water and snack. Thank you both do much.
Jun 16, 2022 -

Haydee responded

Thank you van Hyundai. Great working team.

Jun 17, 2022 -

Van Hyundai responded

Thank you for the positive feedback!

June 13, 2022

Karla was friendly and very knowledgeable. She was always willing to help and always showed a great amount of honesty and integrity. She was a pleasure to deal with. More

by paul.cox61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karla
Jun 14, 2022 -

Van Hyundai responded

Thank you for the positive review, we hope you enjoy your new vehicle!

June 13, 2022

New Service Manager, Chuck, was very condescending and rude. I was calling about a Safety Recall, he could have explained it in a better way, being a manager. The recall fix has not been issued, but it More

by prorr367
Customer Service
Recommend Dealer
No
Employees Worked With
Chuck, Service Manager
Jun 16, 2022 -

Van Hyundai responded

We apologize if you feel you had a negative experience with us. Our technicians are knowledgeable with services and recalls and would be happy to assist with them when they are issued with our clients based on appointments. We want to address your concerns, please contact Chuck Peretti at Cperetti@vtaig.com and we will do our best to make this better.

...
21
...