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Van Hyundai

Carrollton, TX

4.6
782 Reviews

1825 North I-35 East

Carrollton, TX

75006

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Showing 782 reviews

August 14, 2024

I am living near this dealer. However, I did not buy my 2022 Tusan Hybrid from this dealer because the deal was not clear and more expensive compare to other dealer,,. Since the d More

by jpark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryce Winfrey
Aug 15, 2024 -

Van Hyundai responded

Thank you for sharing your experience. We’re sorry to hear about the confusion and frustration you encountered with the tire pressure sensor service. It’s concerning to learn about the discrepancies in service and communication you experienced, and this is certainly not the level of service we aim to provide. To address this issue and find a resolution, please contact our Service Director, Vincent Kelley, at VKelley01@vtaig.com. We appreciate your feedback and hope to have the opportunity to make things right.

August 04, 2024

I have a good experience with the sales person but have an poor experience when I worked with finance team they are not transparent on details. fortunately I had find out they charged me $5400 without prov More

by Rakesh Mishra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Heather Rose,
Aug 07, 2024 -

Van Hyundai responded

Thank you for sharing your experience. We’re sorry to hear about the issues you encountered with the finance team and the lack of transparency regarding charges and details. This is not the level of service we strive to provide. To address these concerns and work towards a resolution, please reach out to Abdullahi Babalola at Ababalola@vanhyundai.com. Abdullahi is dedicated to reviewing your situation and providing the clarity and support you need. We appreciate your feedback and the opportunity to make this right.

July 28, 2024

Awesome experience working with Miss Barbera and team. great finance team working with Mr Iman More

by Pav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madam Barbera
Aug 01, 2024 -

Van Hyundai responded

Thank you for your kind words! We’re thrilled to hear you had an awesome experience with our team. If you need any further assistance, don’t hesitate to reach out. We look forward to serving you again!

July 23, 2024

Peter was so helpful and went above and beyond to find what we needed and what was in our budget. We left over joyed and very pleased with the results. More

by 2joes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter
Jul 29, 2024 -

Van Hyundai responded

Thank you for sharing your experience! We're thrilled to hear that Peter went above and beyond to help you find what you needed within your budget. Your satisfaction is our top priority, and we're delighted that you left overjoyed and pleased with the results. If you need any further assistance, don't hesitate to reach out. Enjoy your new purchase!

July 13, 2024

Smooth and fast process. I am enjoying my car at this moment! Thanks, Duane Randall More

by Lazaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Randall
July 12, 2024

Responsive staff. Listened well. Reviewed options that met our specific needs. Was able to resolve any concerns and offered a fair price. More

by blaine3234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather
June 02, 2024

Great service experience & your new facility is beautiful! Service advisor Keith did a wonderful job keeping me informed & suggesting additional repairs needed! More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Jun 03, 2024 -

Van Hyundai responded

It's fantastic to hear that you had a great service experience at Van Hyundai and that you enjoyed our beautiful new facility. Keith's attentive approach in keeping you informed and suggesting additional repairs shows a commitment to excellent customer service. Thanks for sharing your positive feedback, and here's to many more seamless service visits!

June 01, 2024

Adrian Kim our sales person was great. So kind and knowledgeable. Dealership was clean and everyone very nice and helpful. More

by Jkeosoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Kim and Eaman Shirazian
Jun 03, 2024 -

Van Hyundai responded

Thank you for your review! We're thrilled to hear that Adrian Kim provided you with great service at Van Hyundai. It's wonderful to know that he was kind and knowledgeable. We're also glad you found the dealership clean and everyone very nice and helpful. Your satisfaction is important to us, and we appreciate your feedback. We look forward to serving you again at Van Hyundai!

May 25, 2024

Van Hyundai is very well organized and very professional in all aspects of their business. My experiences with the purchase and service of my vehicle have been very positive. More

by rrj5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
May 29, 2024 -

Van Hyundai responded

Thank you for your review! We're thrilled to hear that you had a positive experience with Van Hyundai. We pride ourselves on being well-organized and maintaining professionalism in all aspects of our business, so it's great to know that this has been your experience. Whether it's purchasing a vehicle or servicing it, we strive to provide excellent service to all our customers. We appreciate your feedback and look forward to continuing to serve you in the future at Van Hyundai!

May 25, 2024

Our experience with this dealership was excellent. They were very professional and extremely helpful. The entire process was quick and easy. More

by Jcs4854
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chantal Bercerra
May 29, 2024 -

Van Hyundai responded

Thank you for your review! We're thrilled to hear that you had an excellent experience at Van Hyundai. Providing professional and extremely helpful service is what we aim for, so we're delighted that our team met your expectations. We're glad to hear that the entire process was quick and easy for you. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

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