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Van Hyundai

Carrollton, TX

4.6
803 Reviews

1825 North I-35 East

Carrollton, TX

75006

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Showing 803 reviews

May 15, 2025

I would recommend this dealership. They worked hard to find the car we wanted. Tim, our salesman, is excellent. More

by cmlong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
May 16, 2025 -

Van Hyundai responded

Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with our team. Tim is indeed a valuable member of our staff, and we’re glad he could assist you in finding the perfect car. Your recommendation means a lot to us, and we look forward to serving you again in the future!

May 14, 2025

I went in to test drive a vehicle for my daughter. After test drive they brought me the price that was $9,000 over the advertised price. They said thing were added to car like low jack that couldn’ More

by Clint Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter
May 15, 2025 -

Van Hyundai responded

Clint, we appreciate you taking the time to share your experience, and we genuinely regret that your visit did not meet your expectations. Our goal is to provide transparent pricing and a positive experience for all our customers. We understand how frustrating it can be when there are unexpected charges, and we are committed to addressing this matter. We would like to discuss your experience further and ensure your concerns are heard. Please reach out to Abdullahi Babalola at Ababalola@vanhyundai.com so we can assist you directly. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.

May 10, 2025

I purchased a brand-new car on April 19, and at the time, Chris clearly stated that the second key would be provided shortly, as only one was available then. It’s now been over three weeks—and we have receiv More

by Frustrating
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris, Andres
May 12, 2025 -

Van Hyundai responded

We're sorry to hear that you feel this way about your experience, and we truly apologize for the frustration you have experienced. It's important to us that our customers receive the highest level of service both during and after their purchase. Please reach out to Abdullahi Babalola at Ababalola@vanhyundai.com, and we will work to address your concerns immediately. Thank you for bringing this to our attention, and we look forward to resolving this matter.

May 05, 2025

Wonderful wonderful service ! The lobby is clean , modern, and comfy. The service was done quick and with professionalism. Special thanks to advisor Keith Samuels who provide More

by valdez.jse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Samuels
May 06, 2025 -

Van Hyundai responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with us. It’s great to know that you found our lobby comfortable and modern, and that your service was completed quickly and professionally. We’re especially happy that Keith was able to assist you with the Hyundai warranty and provide the clarity you needed. We truly appreciate your trust in us, and we look forward to welcoming you back for your future service needs!

May 03, 2025

All staff were extremely professional and friendly. Sales staff and finance staff were of the best calibre.Such hard working staff need to o be commended. More

by johnolga24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim sales,Irmeca finance.
May 06, 2025 -

Van Hyundai responded

Thank you so much for your wonderful feedback! We're thrilled to hear that both our sales and finance teams provided you with professional and friendly service. We take great pride in our staff, and it's fantastic to know their hard work made a positive impact on your experience. We truly appreciate your kind words!

May 01, 2025

The salesman, MD, was extremely helpful and walked me through the whole process! And the finance department was excellent also. I got exactly what I expected for my lease. Great job! More

by wtlutz1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MD
May 02, 2025 -

Van Hyundai responded

Thank you for your fantastic review! We’re so glad to hear that MD was able to guide you through the process and that the finance department provided excellent service. It's great to know you got exactly what you were expecting for your lease. We truly appreciate your feedback and look forward to assisting you again in the future!

April 15, 2025

My family and I have purchased multiple vehicles from Van Hyundai in Carrollton, TX. Great people! Great dealership! Ask for Laura and she will get you taken care of. More

by AmyE
Recommend Dealer
Yes
Employees Worked With
Laura is AMAZING!!!
Apr 17, 2025 -

Van Hyundai responded

Thank you for your continued support and for taking the time to share your kind words! We're thrilled to hear that you and your family have had such positive experiences with our team. It's wonderful to know that Laura has consistently provided the level of care and service you deserve—she’ll be so happy to hear your feedback. We truly appreciate your loyalty and look forward to helping you with your next vehicle when the time comes!

April 07, 2025

This dealership had the personnel to ensure all customers were taken care of!! Thank you Tim and Miguel! More

by Ldtk3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim and Miguel
Apr 08, 2025 -

Van Hyundai responded

Thank you for your kind words! We're so glad to hear that Tim and Miguel were able to provide you with excellent service. We pride ourselves on making sure all our customers are well taken care of, and it’s great to know that you had such a positive experience. We truly appreciate your feedback and look forward to serving you again in the future!

April 04, 2025

Tim was great to work with - world class experience. We came in with a goal of working to get a Tucson and Tim delivered More

by brycekelley55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 07, 2025 -

Van Hyundai responded

Thank you for the wonderful feedback! We're thrilled to hear that Tim provided you with a world-class experience and helped you accomplish your goal of getting a Tucson. It’s always rewarding to know that our team is delivering the kind of service that makes the process smooth and enjoyable. We appreciate you choosing us and hope you’re loving your new vehicle!

March 29, 2025

Tim Reagan was my sales person and he helped me so much. I was able to purchase the vehicle that I wanted. I am very pleased to have worked with Van Hyundai. More

by hox924
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Reagan
Apr 01, 2025 -

Van Hyundai responded

We’re thrilled to hear that Tim Reagan was able to help you find the vehicle you wanted! It's great to know you had a positive experience with us. Thank you for sharing your feedback, and we hope you enjoy your new vehicle!

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