Back

Van Hyundai

Carrollton, TX

4.6
795 Reviews

1825 North I-35 East

Carrollton, TX

75006

Directions

By Type

Showing 795 reviews

April 04, 2025

Tim was great to work with - world class experience. We came in with a goal of working to get a Tucson and Tim delivered More

by brycekelley55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
March 29, 2025

Tim Reagan was my sales person and he helped me so much. I was able to purchase the vehicle that I wanted. I am very pleased to have worked with Van Hyundai. More

by hox924
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Reagan
Apr 01, 2025 -

Van Hyundai responded

We’re thrilled to hear that Tim Reagan was able to help you find the vehicle you wanted! It's great to know you had a positive experience with us. Thank you for sharing your feedback, and we hope you enjoy your new vehicle!

March 29, 2025

We were helped DK. He knows his stuff and will do everything to get you what you want. He is super genuine! More

by hassanhaltam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DK
Apr 01, 2025 -

Van Hyundai responded

We're so glad to hear that DK provided you with great service! It's wonderful to know that his knowledge and genuine approach helped you get exactly what you wanted. Thank you for your feedback, and we look forward to assisting you again in the future!

March 27, 2025

Salesman Najee,america in finance and Manager Jeffery helped me get exactly what I asked for .Najee delivered my car 2 hours away from the dealer to keep us from driving all the way back. More

by nrsebettyboop67
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Najee Jeffery Amica
Mar 28, 2025 -

Van Hyundai responded

Thank you for sharing your experience! We're so glad to hear that Najee, America, and Jeffery went above and beyond to help you get exactly what you were looking for. It's great to know Najee took the extra step of delivering your car to you. We truly appreciate your business and look forward to assisting you again in the future!

March 18, 2025

Welcoming and positive environment. Everyone is very sweet and helpful. We had a very good experience and happy to purchase our Palisade from them. Thank you. More

by Swapna Reddy Kethi Reddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TIMOTHY REAGAN
Mar 19, 2025 -

Van Hyundai responded

Thank you for your kind words! We're so happy to hear that you had a great experience with us and that you're enjoying your new Palisade. Our team works hard to provide a welcoming and helpful environment, and it's wonderful to know that reflected in your visit. We truly appreciate your business and look forward to assisting you in the future!

February 24, 2025

Excellent customer service and lots to choose from- would highly recommend. Jeff and Laura were terrific! More

by Barryridling
Recommend Dealer
Yes
Employees Worked With
Laura and Jeff
Feb 25, 2025 -

Van Hyundai responded

Thank you for your fantastic review! We're so glad to hear that Jeff and Laura provided excellent service and that you had plenty of options to choose from. We truly appreciate your recommendation and look forward to assisting you again in the future!

February 19, 2025

We initially went to Van Hyundai to look at a used Hyundai, but that car was purchased by someone else about 5 minutes before we arrived at the dealership. However, they made it worth our drive out t More

by kbritt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura
Feb 20, 2025 -

Van Hyundai responded

Thank you so much for sharing your experience with us! We're so glad to hear that, despite the initial setback, we were able to get you into a new car that you love. It's great to know that Laura and the rest of our team made the process enjoyable for you. We truly appreciate your recommendation and look forward to serving you again in the future!

February 16, 2025

Great service. Tim, Alex and all the staff were super helpful in giving us a great deal and a great car! We highly recommend this dealership! More

by larrytrishdavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim and Alex
Feb 18, 2025 -

Van Hyundai responded

Larry, thank you for your fantastic review! We're thrilled to hear that Tim, Alex, and the team provided you with great service and a great deal. Your recommendation means a lot to us. Enjoy your new car, and we look forward to seeing you again!

January 25, 2025

Very helpful and friendly! Usually have a hit or miss time with dealerships, but they were hands down the best to deal with! More

by rogi92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura, Alex
Jan 27, 2025 -

Van Hyundai responded

Thank you for your kind words! We're delighted to hear that our team provided you with a helpful and friendly experience that exceeded your expectations. It's wonderful to know we stood out among your past dealership visits. We look forward to assisting you again in the future!

January 11, 2025

STAY AWAY! !! I had a bad experience buying a car here. It took 6 trips to sign and resign the paperwork and still it wasn't right!!! Then I brought in a d More

by snag_tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Rep
Jan 15, 2025 -

Van Hyundai responded

We are deeply concerned about the multiple issues you've experienced, both during your car purchase and subsequent service visit. We sincerely apologize for the inconvenience and frustration you've endured. The repeated paperwork issues during your car purchase are unacceptable, and we acknowledge the significant time and effort this must have cost you. We are committed to streamlining our processes to prevent such occurrences in the future. Regarding your service experience, we take your concerns about the tire balancing and alignment very seriously. Our goal is to provide honest, high-quality service, and we regret that you feel our recommendations were not in your best interest. We would like the opportunity to address these issues directly and find a resolution that restores your faith in our dealership. Please contact Abdullahi Babalola at Ababalola@vanhyundai.com to discuss your experiences in detail. Mr. Babalola will personally review your case and work towards a satisfactory resolution. We value your feedback as it helps us improve our services. Thank you for bringing these matters to our attention.

1
...