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Van Hyundai

Carrollton, TX

Overview
Reviews
Vehicles
4.5
865 Reviews
Van Hyundai is one of the highest volume Hyundai dealerships in the entire nation and our volume allows us to offer clients such as yourself lower prices, the best selection, and a world class service department to take care of your investment for years to come. If you need help financing the vehicle of your choice, we have fantastic relationships with the best banks in the nation. If you prefer to lease your car, Van Hyundai can help. We never lose a deal because we weren't able to offer a client the very best finance option available for their particular situation, even if you have a few bumps and bruises on your credit. Great rates and great service, that's our promise to you.
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1825 North I-35 East

Carrollton, TX

75006

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Showing 865 reviews

June 16, 2026

Mo Ali was professional, knowledgeable, friendly, and kept me informed about the progress on my car. I would definitely recommend him as well as the service department at this location. More

by patsycelman
Recommend Dealer
Yes
Employees Worked With
Mo Ali
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June 15, 2026

I've been there a few times. .never really had a good experience. Prices are too high, wait times too long. Mohamed talked so softly I could barely hear him. More

by JLCRMAXWELL
Recommend Dealer
No
Employees Worked With
Mohamed Ali
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June 14, 2026

Serviced as promised and on time Serviced as promised and on time. Bryce was friendly as usual. Been coming to him for over 2 years for a reason. More

by GGSTUD25
Recommend Dealer
Yes
Employees Worked With
Bryce
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June 14, 2026

Excellent 5 I love the service they provide. Very friendly staff Coming to this location all the time now. Great Job More

by BMCKNIGHT4EVER
Recommend Dealer
Yes
Employees Worked With
Mohammad
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June 13, 2026

Very pleased, excellent to work with and very prompt She is very easy to work with and had a wonderful experience More

by RAVI5
Recommend Dealer
Yes
Employees Worked With
Christine Phan
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June 13, 2026

Brett at service, held truck for over a week and stated that the specialty mechanic would have to look at it and that's what was taking to long. When I dropped off the truck stating there was a rattle comi More

by Cbrierton95
Recommend Dealer
No
Employees Worked With
Brett at service, held truck for over a week and stated that the specialty mechanic would have to look at it and that's what was taking to long. When I dropped off the truck stating there was a rattle coming from under the steering wheel compartment. Tol
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June 13, 2026

Problem with paint chipping on the back window and my car is under warranty. They make wired excuse & lies such as my car has salvage title not to fix my car. I have title proof, car-fax, & all paperwork tha More

by azitaghaffarian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christ and Mohammad
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Jun 15, 2026 -

Van Hyundai responded

We are concerned to hear about your experience and we understand your frustration. We are sorry to hear that you feel this way, and we would like the opportunity to discuss this further and work toward a resolution. Please reach out to our Service Director, Vincent Kelley at VKelley01@vtaig.com so that we can review your situation and ensure your concerns are addressed.

June 11, 2026

I was met in the service area. I was provided communication during the service regarding the progress, and the car was delivered when it was promised. More

by Lebsackj
Recommend Dealer
Yes
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Jun 12, 2026 -

Van Hyundai responded

We are honored to hear about your recent service experience! It is wonderful to know that you were greeted promptly, kept informed throughout the process, and received your vehicle as promised. That is exactly the level of care and communication we strive to provide every customer. Thank you for taking the time to share your feedback — we look forward to serving you again!

June 11, 2026

Prompt action, professional My EV charger which came with the car no longer worked, Christine was able to get a new one for me in just a few days More

by dearklo
Recommend Dealer
Yes
Employees Worked With
Christine Phan
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Jun 12, 2026 -

Van Hyundai responded

Thank you for taking the time to share your experience with us! It is wonderful to hear that your EV charger issue was resolved so quickly and that you received professional service throughout the process. Getting a replacement in just a few days is exactly the kind of prompt, attentive care we strive to provide for every customer. We truly appreciate your kind words and are glad we could get you back on the road without hassle. Your satisfaction means a great deal to us, and we look forward to serving you again in the future!

June 11, 2026

The service gave the opportunity to the customer to view the complete vehicle inspection status and the checks done via images and videos which is outstanding More

by SANTHOSHINIT
Recommend Dealer
Yes
Employees Worked With
Cristian Silva
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Jun 12, 2026 -

Van Hyundai responded

Thanks for sharing such a thoughtful and detailed observation! It is truly wonderful to hear that the vehicle inspection process — complete with images and videos — made a positive impression on you. Transparency in service is something we genuinely care about, and knowing that it stood out to you means a great deal to us. We appreciate you taking the time to highlight this experience. Your feedback reinforces our commitment to keeping customers informed and confident throughout every step of their service visit. We look forward to continuing to provide you with the same high standard of care.

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