Van Horn Hyundai of Fond du Lac

Over all Theo did a fine job. When we couldn't come to terms at first we all stuck strong and came to a compromise that worked for the dealership and us. We will shop with Theo again in the future. terms at first we all stuck strong and came to a compromise that worked for the dealership and us. We will shop with Theo again in the future. More

Was an unbelievable car buying experience. They were not pushy or inconsiderate. I drove up from Milwaukee, because I was sick of dealing with the dealerships that were in Milwaukee. Came up to Van Horn, an pushy or inconsiderate. I drove up from Milwaukee, because I was sick of dealing with the dealerships that were in Milwaukee. Came up to Van Horn, and can't say enough. Theo answered every single one of my questions/concerns. There was no trickery or haggling. The car was so incredibly priced, I couldn't even argue it. If I ever buy another car, I will come back because their selection was unbelievable and competetively priced. Definately got several future buyers (i.e. my parents and sister) based on the prices, selection, and customer service. More

I have been trying to buy a Hyndai Sonata but had a hard time finding an honest salesperson and dealership. I tried two that were much closer to our home but could not do business with them. My third try I time finding an honest salesperson and dealership. I tried two that were much closer to our home but could not do business with them. My third try I called Hyundai Fond du Lac and spoke with Kevin. He went out of his way, professionally and courteously from that moment until the time our car drove off the lot. No hidden fees, no lowballing on our trade, noplaying games and wasting our time. The finance department was a pleasure to work with. I heard several times, what do yo need and what can we do. Outstanding. This is our 4th new Hyundai purchase and all we needed was a dealership that we could trust. More

Everyone at the dealership was very professional. Kevin went out of his way to help me and make sure I had all my questions answered. I have nothing but good things to say about Kevin and the dealership. went out of his way to help me and make sure I had all my questions answered. I have nothing but good things to say about Kevin and the dealership. More

Pleasant waiting room w/snacks and beverage- no waiting for service- immediate check-in. Service writer explained what was done. My salesman greeted me by name when I saw him in the showroom and asked how for service- immediate check-in. Service writer explained what was done. My salesman greeted me by name when I saw him in the showroom and asked how I liked my new car and was extremely friendly and pleasant. Clean rest rooms. This was my first oil change for my new Tucson. It was a "free" service when used with the certificate my salesman gave to me when I purchased the vehicle. The car was washed and interior remained clean and as I left it when the service was complete.An overall good experience. More

I am very happy with my purchase. When we arrived at the dealership, it was great to be greeted with a friendly face and introduced to Theo. Theo explained everything to my daughter and I very clearly. He l dealership, it was great to be greeted with a friendly face and introduced to Theo. Theo explained everything to my daughter and I very clearly. He let us take the car for a ride and Jackie also drove it so we could ask more questions about the car when he showed us everything on the car. My grandson was very happy with the play area and the cookies. Thanks. It is surely a family friendly dealership. More

Everyone was courteous friendly and anxious to help. Everyone was courteous friendly and anxious to help. Questions were answered and the purchase was handled very satisfactorly. Any corrections that h Everyone was courteous friendly and anxious to help. Questions were answered and the purchase was handled very satisfactorly. Any corrections that had to be made on the vehicle were taken care of s soon as possible. More

We came in to Look at cars and drove one home, that same day. Tim Nielsen, from the sales was AWESOME!.. we could not have had better service. I am telling everyone if they are looking for a car Van Hor day. Tim Nielsen, from the sales was AWESOME!.. we could not have had better service. I am telling everyone if they are looking for a car Van Horn HYUNDAI is the place to go. Two very happy people!!.. More

I am very happy with the van that i bought from this dealership. all the sales people we very nice and i was in my new van in a short amount of time. thanks dealership. all the sales people we very nice and i was in my new van in a short amount of time. thanks More

* Sales Manager too high pressure with Initial on wanting to buy. Big turn off. * Interest not what promised, quoted 2.75 - 2.8 was 3.1something * Only one key and remote, found me a second remote but had to buy. Big turn off. * Interest not what promised, quoted 2.75 - 2.8 was 3.1something * Only one key and remote, found me a second remote but had to go and buy my own key. * Tank only 1/4 full, my trade had over 3/4 tank. * Asked and assured that my paper work be ready when I got there to buy the car when I arrived. It was not and had to wait to long. * Car pulled to the left had to come in and get corrected. Initial Sales Manager I spoke with did not handle well. You got a car sale but did not gain a customer or referrals(my family are big Hyundai purchasers, all over a few hundred dollars and under "delivering". You did not find out what this customer wanted and what was important to me. Rather you ran me through YOUR system. I am low service customer and your system made for a poor experience. I purchase a car every two year and did not have an overall good experience. More