Van Horn Hyundai of Fond du Lac

Everyone was courteous friendly and anxious to help. Everyone was courteous friendly and anxious to help. Questions were answered and the purchase was handled very satisfactorly. Any corrections that h Everyone was courteous friendly and anxious to help. Questions were answered and the purchase was handled very satisfactorly. Any corrections that had to be made on the vehicle were taken care of s soon as possible. More

* Sales Manager too high pressure with Initial on wanting to buy. Big turn off. * Interest not what promised, quoted 2.75 - 2.8 was 3.1something * Only one key and remote, found me a second remote but had to buy. Big turn off. * Interest not what promised, quoted 2.75 - 2.8 was 3.1something * Only one key and remote, found me a second remote but had to go and buy my own key. * Tank only 1/4 full, my trade had over 3/4 tank. * Asked and assured that my paper work be ready when I got there to buy the car when I arrived. It was not and had to wait to long. * Car pulled to the left had to come in and get corrected. Initial Sales Manager I spoke with did not handle well. You got a car sale but did not gain a customer or referrals(my family are big Hyundai purchasers, all over a few hundred dollars and under "delivering". You did not find out what this customer wanted and what was important to me. Rather you ran me through YOUR system. I am low service customer and your system made for a poor experience. I purchase a car every two year and did not have an overall good experience. More

We were looking for a reliable used SUV with good gas mileage and Tom hooked us up with a 2004 Honda CR-V which we love. He was very friendly and great to work with. The whole experience was fast and enj mileage and Tom hooked us up with a 2004 Honda CR-V which we love. He was very friendly and great to work with. The whole experience was fast and enjoyable. Thanks again! More

We had a great experience buying our new Veracruz. We were not even looking to buy that model, but when Mike brought it out, we loved it! Mike was patient and friendly as were the other employees workin were not even looking to buy that model, but when Mike brought it out, we loved it! Mike was patient and friendly as were the other employees working there. This was our second car we purchased from this dealer and we will be back again in the future when it is time to buy again. More

The salesman Michael Schibline was very easy to work with and very professional I would go to him again to buy my next vehicle, the dealership was very clean and had a very friendly staff and was a pleasure and very professional I would go to him again to buy my next vehicle, the dealership was very clean and had a very friendly staff and was a pleasure to work with, would recommend them to my friends and family to deal with. More

This is my third car from Van Horn so I guess that should speak to my feelings about Van Horn and it's staff. I feel I received reasonable deals and I appreciate the receptiveness of the staff. speak to my feelings about Van Horn and it's staff. I feel I received reasonable deals and I appreciate the receptiveness of the staff. More

My experience dealing with Van Horn dealership and working with Kevin was an absolute joy. Not only did Kevin help me out with the vehicle I need, but he traveled with me to get it. He was very patie working with Kevin was an absolute joy. Not only did Kevin help me out with the vehicle I need, but he traveled with me to get it. He was very patient with me, but also sped up the process to get me out of there timely knowing I had other plans that day. The whole dealership, including Kevin, were just wonderful. They gave me what I wanted for my trade in, which was very important to me. They helped and worked with me to get me exactly what I wanted. I've worked with other dealerships that did not do that!! I was very pleased!! I even left a CD in my trade in and Kevin graciously mailed it back to me. I can't say enough of the service I received. Not only did I get a good Vehicle, I got great Customer Service. Can't wait to see a dealership in Green Bay!!! More

My service was nice and quick. I got to test drive a good amount of vehicles before making my decision which was nice so I could be sure about my purchase. amount of vehicles before making my decision which was nice so I could be sure about my purchase. More

I enjoyed the help with the purchase of my explorer, Kevin was very helpful and not pushing, he kept in contact with me over the holidays, which was a plus I beleived the next car I buy will be from Van Kevin was very helpful and not pushing, he kept in contact with me over the holidays, which was a plus I beleived the next car I buy will be from VanHorn. More

I had been looking for a used van to replace my Explorer. I had done numerous searches on the Internet looking for a deal. I found a van I was interested in at Van Horn. I sent an email to them looking to ge I had done numerous searches on the Internet looking for a deal. I found a van I was interested in at Van Horn. I sent an email to them looking to get a ballpark figure for my vehicle before stating what I wanted. Kevin emailed back several times and was able to do that for me without seeing my vehicle. I then found another dealership closer to home and got the same type of estimate. I found a similar van on their lot as I was leaving. When I called them back to inquire, the salesperson was not as enthusiastic about me deciding to buy used instead of new. In the meantime, I had emailed Kevin and let him know I found something similar close to home for the same price and wondered what we could do. He actually called me within the hour to talk about the differences in vehicles. I talked with some family members and discussed my options. Kevin called back a few more times to see if I wanted to come up, test drive it, etc. The other dealership never called even though they had my number. When I got to Van Horn, Kevin was there waiting and we were able to negotiate a very fair trade in value for my vehicle and a very fair 'out the door' price on the van. I've only had it for a few days but I enjoy driving it and the whole family is very happy with it. I would definitely go back to Van Horn and would recommend Kevin as a salesperson. More