Van Horn Hyundai of Fond du Lac

Van Horn Hyundai offered great customer service! They went to great lengthes to make sure all services could be performed to the best extent, and fill their end of the contract when going through the pro went to great lengthes to make sure all services could be performed to the best extent, and fill their end of the contract when going through the process of purchasing a new vehicle. Tim Nielsen is an excellent salesman who relates to customers well, and goes the extra mile to meet every customer concern with a positive solution. Overall I rate this dealership as an excellent place to do business. More

I was greeted nicely by Theo, who we worked with buying a new SUV. He was very knowledgable about the vehicles he was showing my husband and I. He also made the experience fun!! We also worked with Tim B new SUV. He was very knowledgable about the vehicles he was showing my husband and I. He also made the experience fun!! We also worked with Tim Brenner for financing. He as well was very helpful and had a great sense of Humor! More

We were very pleased with our visit to Hyundai. It did not take long and everyone was very nice. We researched first and felt this was the best choice for our price range, style and gas mileage. And Tim not take long and everyone was very nice. We researched first and felt this was the best choice for our price range, style and gas mileage. And Tim helped us get this done. We are very pleased with our experience. More

I've dealt with Brandon and the Van Horn Hyundai of Fond du Lac dealership before when purchasing another new vehicle (2011 Sonata). Brandon and the whole staff were very friendly the last time and this tim du Lac dealership before when purchasing another new vehicle (2011 Sonata). Brandon and the whole staff were very friendly the last time and this time. I'm very pleased with the way myself and my family were treated. Dealing with Brandon and the Van Horn Fond du lac crew takes what would normally be an all-day ordeal at another dealer and turns it into a more pleasurable and positive experience. I had my 5 year old boy with me when I purchased this new 2012 Santa Fe and can't say enough about the experience. I will be going back to Van Horn Hyundai again even though there are other closer dealerships and Van Horn of Fond du lac is 45 minutes to and hour away. Great products, Great facility, Great service, Great value, and Great people, at Van Horn of Fond du lac. More

Had a very good experience with Van Horn Hyundai. Everyone was very kind and helpful. I especially appreciate how the sales team respected each others prior business. Jake Duel met us on the sales Everyone was very kind and helpful. I especially appreciate how the sales team respected each others prior business. Jake Duel met us on the sales floor, looked us up on the computer and handed us over to Mike Schibline since had made first contact with us at an earlier visit to the store. My wife and I also ran into a Sales person at a resturaunt and his praise for the store alone was reason to at least give them a chance. I will recomend Van Horn Hyundai to others. Thanks for the great experience. More

Was an unbelievable car buying experience. They were not pushy or inconsiderate. I drove up from Milwaukee, because I was sick of dealing with the dealerships that were in Milwaukee. Came up to Van Horn, an pushy or inconsiderate. I drove up from Milwaukee, because I was sick of dealing with the dealerships that were in Milwaukee. Came up to Van Horn, and can't say enough. Theo answered every single one of my questions/concerns. There was no trickery or haggling. The car was so incredibly priced, I couldn't even argue it. If I ever buy another car, I will come back because their selection was unbelievable and competetively priced. Definately got several future buyers (i.e. my parents and sister) based on the prices, selection, and customer service. More

Over all Theo did a fine job. When we couldn't come to terms at first we all stuck strong and came to a compromise that worked for the dealership and us. We will shop with Theo again in the future. terms at first we all stuck strong and came to a compromise that worked for the dealership and us. We will shop with Theo again in the future. More

Pleasant waiting room w/snacks and beverage- no waiting for service- immediate check-in. Service writer explained what was done. My salesman greeted me by name when I saw him in the showroom and asked how for service- immediate check-in. Service writer explained what was done. My salesman greeted me by name when I saw him in the showroom and asked how I liked my new car and was extremely friendly and pleasant. Clean rest rooms. This was my first oil change for my new Tucson. It was a "free" service when used with the certificate my salesman gave to me when I purchased the vehicle. The car was washed and interior remained clean and as I left it when the service was complete.An overall good experience. More

I have been trying to buy a Hyndai Sonata but had a hard time finding an honest salesperson and dealership. I tried two that were much closer to our home but could not do business with them. My third try I time finding an honest salesperson and dealership. I tried two that were much closer to our home but could not do business with them. My third try I called Hyundai Fond du Lac and spoke with Kevin. He went out of his way, professionally and courteously from that moment until the time our car drove off the lot. No hidden fees, no lowballing on our trade, noplaying games and wasting our time. The finance department was a pleasure to work with. I heard several times, what do yo need and what can we do. Outstanding. This is our 4th new Hyundai purchase and all we needed was a dealership that we could trust. More

Everyone at the dealership was very professional. Kevin went out of his way to help me and make sure I had all my questions answered. I have nothing but good things to say about Kevin and the dealership. went out of his way to help me and make sure I had all my questions answered. I have nothing but good things to say about Kevin and the dealership. More