Van Horn Hyundai of Fond du Lac
Fond du Lac, WI
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Our experience with Brandon Nielsen was good - he was extremely helpful and we felt confident in his overall knowledge. Tim made the financial process a smooth one. We would definitely recommend Brando extremely helpful and we felt confident in his overall knowledge. Tim made the financial process a smooth one. We would definitely recommend Brandon/Tim to others. More
Denny was great to work with. We were on a very tight time frame the afternoon we purchased our car and Denny went out of his way to make sure we were out of the door and on our way on time. Denny and e time frame the afternoon we purchased our car and Denny went out of his way to make sure we were out of the door and on our way on time. Denny and everyone else we have had contact with at Van Horn Hyundai has been very friendly, helpful and respectful. When I mentioned where we purchased our car to co-workers, we received excellent feed-back about Van Horn and their service. More
Tom worked very well with my mother and I when we were purchasing our vehicle, he knowledgeable with the vehicles, and walked us through from looking at the vehicle, to taking the vehicle home. We will as purchasing our vehicle, he knowledgeable with the vehicles, and walked us through from looking at the vehicle, to taking the vehicle home. We will ask for him in the future when purchasing another vehicle. Thank you Tom! More
Kelly was great to work with! I worked with another gentleman for financing and he was great too. Unfortunately, I can't quite remember his name. If you figure out who he was, I'd give him a 5 too. gentleman for financing and he was great too. Unfortunately, I can't quite remember his name. If you figure out who he was, I'd give him a 5 too. As always, the process of buying a car takes too long, but that isn't the fault of the dealership nor the people involved. Kelly was nice and personable. I would happily return to that dealership in the future. More
I liked the way Brandon treated us. He was not pushy and he listened to what we were looking for and was very helpful with questions we had about the vehicles that we test drove. he listened to what we were looking for and was very helpful with questions we had about the vehicles that we test drove. More
It was a pleasure doing business with Van Horn; The sales rep. was low key and answered questions thoroughly. We were very pleased with the buying experience and enjoy our new car. Ron and Margaret Giannon rep. was low key and answered questions thoroughly. We were very pleased with the buying experience and enjoy our new car. Ron and Margaret Giannoni More
My husband and I have purchased many vehicles from this dealership. Everyone is always very nice and we always get a good deal. This last time we shopped around and ended back and Van Horn Hyundai in Fond dealership. Everyone is always very nice and we always get a good deal. This last time we shopped around and ended back and Van Horn Hyundai in Fond du Lac because they had the best deals. We really enjoyed working with Kelly Kent. We felt very comfortable working with her. More
I was relatively pleased with my experience with Jake and Van Horn. They were willing to work with me to make my experience pleasurable and they were able to get my excited about the purchase of my car. Van Horn. They were willing to work with me to make my experience pleasurable and they were able to get my excited about the purchase of my car. More
The experience was fine until it came time to buy the vehicle. It took 3 hours to get through paperwork!! I was walk-in business. I was there to buy a vehicle. 3 hours of my time to get that done is vehicle. It took 3 hours to get through paperwork!! I was walk-in business. I was there to buy a vehicle. 3 hours of my time to get that done is way too much, especially when a friend of mine can buy a new truck from Lenz in about 30 minutes including trade in. More
I purchased a used vehicle from this dealership less than a year and a half ago. I also purchased the extended warranty. The vehicle had problems from the start. They could not find the keyless entry keys t a year and a half ago. I also purchased the extended warranty. The vehicle had problems from the start. They could not find the keyless entry keys that were promised in the ad for the vehicle and description and made me for over money out of my own pocket for these. They were also supposed to get me the keyless entry code for the suv and failed to do so. I called more than 3 times and could not get any help from the sales person or the office manager and finally gave up. The floating running boards failed the first week I had the car and had to travel an hour and back to get fixed and then again quit working entirely a month later. The transmission began to fail right as the warranty expired and I called in to see what could be done, again had to travel and hour back and forth only to deal with the less than polite service manager who argued with me the entire time about the price and what I needed to pay and what would nt be covered, which was most of the repair work and stated to me that they would cover the diagnostic only due to the sales agents mistake over the phone but would not cover any of the repair work, which is not what the sales rep Aaron said over the phone. More