Van Horn Hyundai of Fond du Lac

Good selection of vehicles. Vehicle with the options and color I was looking for was in stock and available for sale. Quick, timely transaction. Loan info was simple and easy to execute. Excellent follow color I was looking for was in stock and available for sale. Quick, timely transaction. Loan info was simple and easy to execute. Excellent follow up by the sales team. More

I was pleased with the service and the way we were treated. I was not pleased that my sales person gave my information to an insurance sales person. I have insurance and my wife has her insurance li treated. I was not pleased that my sales person gave my information to an insurance sales person. I have insurance and my wife has her insurance license. Having the sales person give my inforamtion to another insurance agency with out my permission is not acceptable. More

Very friendly and made big promises. Did the bait and switch with the car. Pushed a pricy car - and was rude when we said we could not afford and realized they would not get the sale. switch with the car. Pushed a pricy car - and was rude when we said we could not afford and realized they would not get the sale. More

It was a positive car buying experience. No hard sell on extras at closing.Salesperson was good to work with and knew the product well. extras at closing.Salesperson was good to work with and knew the product well. More

I honestly believe that the customer is sadly mistaken if he believes that any sales person is genuinely interested in their satisfaction. The sales environment is just a stage with actors and fake smiles th he believes that any sales person is genuinely interested in their satisfaction. The sales environment is just a stage with actors and fake smiles that the customer has to deal with because he needs the product. If only we can eliminate the middle man and or change their incentive. Anyways, I cannot put my finger on it but I just did not feel like I had a positive experience with this dealer though I am pretty satisfied with my purchase. I suppose if you do not need to feel good while you spend thousands this dealer is for you. Otherwise I think they probably work well locally, but as a national dealer pienso que no. More

I was very satisfied with the customer service. I had researched many different vehicles, but the knowledge and professionalism at Van Horn helped me decide that is where I wanted to buy my car. researched many different vehicles, but the knowledge and professionalism at Van Horn helped me decide that is where I wanted to buy my car. More

Saw the 2009 Nissan Maxima on the website. Made an appointment with Tim LaBelle to test drive it that night. Loved the car! Van Horn was fair in the offer they gave me for a trade. Tim and Richard wer appointment with Tim LaBelle to test drive it that night. Loved the car! Van Horn was fair in the offer they gave me for a trade. Tim and Richard were great to work with. Thank you! More

Denny was very helpful. This was my first time in buying a vehicle. He helped me with every question I had and made me feel very comfortable and confident in my decision. He explained why things were the wa a vehicle. He helped me with every question I had and made me feel very comfortable and confident in my decision. He explained why things were the way they were and what I should expect throughout the buying process! This was a new experience for me which with anything can be a bit stressful, however I felt very relaxed through the process because of his help and knowledge. He was in contact with me after the purchase to check how things were going and I thought that was a great personal touch. The dealership was also a pleasant atmosphere. When I came looking for a vehicle, they were very friendly and had an attitude that I appreciated (basically I was able to look around without feeling forced into anything right away) I would recommend this dealership and Denny to anyone looking for a new/used vehicle. Very pleasant individuals :) More

Had a great experience! Being a young woman, shopping for a car on my own and having visited other dealerships, I was happily surprised at how well I was treated by the staff. I was offered a very fair pric a car on my own and having visited other dealerships, I was happily surprised at how well I was treated by the staff. I was offered a very fair price for my trade-in and found the perfect car for me! I was not pressured into making a purchase (though their hold policy is a bit intense compared to other places) and I really couldn't be happier with my decision to buy from Van Horn in Fond du Lac. More

Although it was an option, we didn't come planning on buying a vehicle. Brandon was very knowledgable and made purchasing a vehicle an easy decision that day. buying a vehicle. Brandon was very knowledgable and made purchasing a vehicle an easy decision that day. More