
Van Horn Hyundai of Fond du Lac
Fond du Lac, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,025 reviews
the staff was very friendly and tried to do everything to help make sure my car buying expierence was as pleasant as possible. they made sure they did everything possible to get me into my new car and showed help make sure my car buying expierence was as pleasant as possible. they made sure they did everything possible to get me into my new car and showed personal concern for my interest and feelings on my new car. More
I came to this dealership for a test drive on a 2011 Hyundai Elantra GLS. After the test drive, I knew it was the car I wanted. Before I was ready to purchase, I had a lot of questions regarding the s Hyundai Elantra GLS. After the test drive, I knew it was the car I wanted. Before I was ready to purchase, I had a lot of questions regarding the safety and reliability of the vehicle. I thought Kevin did an excellent job at answering all of the my questions and really showed terrific knowledge of the Hyundai brand. I never felt pressured to make a decision and felt at ease throughout the whole process. When I finally decided to purchase, I thought Kevin and Tim did a great job of explaining all the terms of the financing and the warranty that went along with the vehicle. They even gave me $500 for my junk trade in! I really liked the fact that after I purchased the vehicle, Kevin took me over to the servicing department to show me where to go and who to talk to when my car needs servicing. He even threw in three free oil changes! Overall, it was a terrific experience all the way around. Thank you Van Horn! More
Kevin was fantastic to work with and I would recommend him to anybody. Also the other staff we worked with were great too. Your customer service is exceptional. We bought a car from the Van Horn in him to anybody. Also the other staff we worked with were great too. Your customer service is exceptional. We bought a car from the Van Horn in Sheboygan 5 years ago and had a great experience so that is why we came back. More
Great Price and even better service... Highly Recommend Van Horn Fond du Lac.. Kelly and the management staff were GREAT!!!! I will send all my family and friends to Van Horn... Van Horn Fond du Lac.. Kelly and the management staff were GREAT!!!! I will send all my family and friends to Van Horn... More
BE WARNED! This dealership is unethical and corrupt beyond comprehension. I am baffled as to how this dealership is still in business. They sell junk/branded titles, use unethical sales practices to beyond comprehension. I am baffled as to how this dealership is still in business. They sell junk/branded titles, use unethical sales practices to bait-and-switch potential customers, and outright lie in order to keep profits up. I am truly disgusted at Van Horn and their employees for the corrupt business practices they use on their customers. I tell everyone I meet to NEVER even think about going to Van Horn Automotive for a vehicle. Every review written on this website that is above a 2.0 is written by an employee of the dealership. NEVER GO HERE. SPREAD THE WORD TO NEVER BUY FROM VAN HORN AUTOMOTIVE. More
Kevin answered all of my questions before and after the sale. He went through all of the car's features when I picked it up. He called later to see if I was enjoying the car and if I had any questions. H sale. He went through all of the car's features when I picked it up. He called later to see if I was enjoying the car and if I had any questions. He is a real gem. More
When I went looking for a decent used vehicle I had no idea where to go or what to see....My son took me around to a 3 or 4 different dealerships to see what was out there...Van Horn Hyundai was one of th idea where to go or what to see....My son took me around to a 3 or 4 different dealerships to see what was out there...Van Horn Hyundai was one of those places....I met Kevin Miller and that was last place I looked....He was very helpful, extremely courteous and friendly, and was quite knowledgeable about the vehicles I was interested in....He went out of his way to find the right one for me and had it delivered to the his lot for me....He had me drive it around to get the feel of it....Answered all my questions about it (was a newer model and I had no idea of all the bells and whistles it came with) and he worked with me to get the price I was comfortable with...I purchased a 2012 Ford Escape and I am very happy with it....I would go back to him if I decide to get another vehicle...And would send any of my family or friends to him if they are in the market for a new or used vehicle....He made this whole experience very easy for me...... Dee Kinser More
We were in the market for a new vehicle and Kevin Miller helped us narrow our choices down over the phone and online. He was very patient as we picked out the vehicles that we were interested in. He set u helped us narrow our choices down over the phone and online. He was very patient as we picked out the vehicles that we were interested in. He set up a test drive for us and we loved the new Santa fe. Kevin had all of our paperwork completed very quickly and handled our deal professionally and competently. I also need to give Kayla some credit because she helped entertain our 3 year old daughter while we were buying our vehicle. Based on our overall experience, I would recommend Kevin, Kayla, and this dealer to anyone who is in the market for a vehicle. More
Let me start out by saying that I have purchased two vehicles now from this dealership. I am not impressed at all with there inspections prior to sales. Round one I purchased a car and put new tires on vehicles now from this dealership. I am not impressed at all with there inspections prior to sales. Round one I purchased a car and put new tires on it immediately, while in the shop the owner told me both front wheel bearings were very loose and in need of replacement, which were replaced at my expense. Round two I was in the market for a truck. While on the test drive I heard a clunking noise coming from the front steering and suspension. Then I noticed the antifreeze overflow bottle to be empty. I set up an appointment the next day to discuss our options. When confronted they stated "I'm sure it's fine". I expressed concern again reference these problems, which they continuously stated it was fine. Finally after debating it out for three hours in the dealership they agreed it had problems, and had there technicians look into these problems. The shop was unable locate any problems. I further expressed my concern. They agreed to give me a 3 month 3,000 mile warranty included in the purchase price. Once I arrived home I looked to see if I could locate the problems myself. I noticed the front swaybar links to be bent, I replaced them and the clunk went away. I started to apply pressure to the radiator and immediately I noticed a leak coming from a loose radiator hose clamp, I tightened the clamp and the leak is gone. My salesman called and I made him aware of my findings, After several days they agreed to pay for the parts which I had installed. I then noticed my muffler to have a large hole in it. At this point I have less than 1,000 miles put on my new truck. When confronted they stated that to be normal wear and tear. I advised my salesman I had a warranty, and further advised him my window sticker stated there was not any steering suspension, cooling system, or exhaust system problems. They blew me off again on my issues and I never heard from them again. Again not at all impressed with the customer service or there service department. More
I was looking for a used Prius to combat my awful city commute and looked all over the Chicagoland area. Van Horn had by far the best price. I had done enough shopping to encounter plenty of pushy salesme commute and looked all over the Chicagoland area. Van Horn had by far the best price. I had done enough shopping to encounter plenty of pushy salesmen, but Brandon was really great; and he listened to what I needed out of a vehicle.I bought my car on a Friday evening and many of the staff were willing to stay past closing time so I could finish the transaction. I felt I was making the best choice and was very happy I went with Van Horn. Overall, it was a great experience. More