Van Horn Hyundai of Fond du Lac
Fond du Lac, WI
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New to us Jeep Very pleased to have worked with Travis on our Jeep purchase, no pressure and very friendly group of folks, from the service dept to the front desk, T Very pleased to have worked with Travis on our Jeep purchase, no pressure and very friendly group of folks, from the service dept to the front desk, Thank You! More
Amazing staff/great vehicle I had the pleasure of working with Travis and Josh. I wanted to upgrade my car and saw a really nice 2008 Equinox. Because of my credit issues, I wa I had the pleasure of working with Travis and Josh. I wanted to upgrade my car and saw a really nice 2008 Equinox. Because of my credit issues, I was nervous that I wouldn't be able to afford the truck. The staff at Van Horn Hyundai of Fon du Lac went out of their way to make my experience excellent. They were very kind and I was able to drive away with this luxury truck the same day! They worked really hard to stay in my budget but also get me into something that I loved. I will definitely come back when I'm in the market for my next vehicle, and I will recommend them to all of my family and friends. I live about an hour away, and it was well worth the drive! Thanks :) More
Great Shooping Rxperience! No hard sell, great prices in a friendly atmosphere. Made car shopping a pleasure. I can't say enough about the sale steam and the dealership. No hard sell, great prices in a friendly atmosphere. Made car shopping a pleasure. I can't say enough about the sale steam and the dealership. More
Another Happy Customer! I called them on 3/5/2015 and I told them what I was looking for in a vehicle and they said that they could help me out. I went down there on my day I called them on 3/5/2015 and I told them what I was looking for in a vehicle and they said that they could help me out. I went down there on my day off which was on 03/10/2015 and I picked up my 2015 Hyundai Sonata SE and I was extremely happy. I got the vehicle in the payment amount that I wanted to spend every month. Great people, great financing and great atmosphere. They did an awesome job and this is my third time purchasing from them. I will buy from again without hesitation. Keep up the great work!! I think you all need a raise from your boss. More
great people and service What I thought was going to be a let down ending up the best day I ever had from sales to financial dept . Never once made me feel less cause of credi What I thought was going to be a let down ending up the best day I ever had from sales to financial dept . Never once made me feel less cause of credit , first car he showed me I bought their amazing and from this day on I will only buy from them . More
Very happy with dealer. Setup a test drive the day before, was not expecting to drive out with a vehicle the same day. Every thing went smooth. Thanks Erik DaPra and Brandon Setup a test drive the day before, was not expecting to drive out with a vehicle the same day. Every thing went smooth. Thanks Erik DaPra and Brandon Nielsen.. More
Teerible customer service We purchased a van from van horn hyundai. We noticed the Led lights to the back passenger side wasn't working. The sales person , Erik told us he woul We purchased a van from van horn hyundai. We noticed the Led lights to the back passenger side wasn't working. The sales person , Erik told us he would order the part for us when we bought the van. He took the van to the parts department and they looked at it. Erik stated he will contact us when the part comes in. 3 weeks later we called to the parts department and they don't have anything ordered in our name. Called ERik and he never returned our call. Finally got a hold of him and he said he would check into and never.called us back. Tried calling him again and he turned his phone off. We called and talk to a manager named Tim. He said he would find out what the issue is and has never returned the call. Now that they got our money they're ignoring us. I don't recommend this dealership to anyone. More
Thanks for the sparring match! Just purchased a vehicle from Van Horn Hyundai. The most challenging experience I have ever had buying a car. First misleading statement, "If you fi Just purchased a vehicle from Van Horn Hyundai. The most challenging experience I have ever had buying a car. First misleading statement, "If you finance your used car purchase with us you will receive the 10 year powertrain warranty that normally does not transfer with the purchase of a used vehicle." After waiting two hours it was our turn to meet with the gentleman in charge of the finance paperwork. Instead of talking finance we endured a five minute power point presentation on the value and importance of the purchase of an extended warranty. We found out later that because we declined the purchase of the extended warranty we did not qualify for the 10 year power warranty that we said we would get after we financed with them. Second misleading statement " If you purchase a vehicle with a credit card you have to pay the 3% fee on any dollar amount charged over Van Horn's limit of $2500." A merchant accepting Mastercard and Visa is required to accept the rules and regulations of the credit card company. One of those rules is that you may not impose a maximum amount for any transaction. And number two, you may not impose a surcharge on a transaction because a customer used their credit card. And for those people that have the ability to pay off their credit card bills monthly, the points earned will get you a one way ticket to a warm island. Something well deserved after dealing with this dealership. Now..would I purchase another vehicle from Van Horn? Absolutely! Their car prices are great! Would Van Horn let me purchase another vehicle from them? Probably not!!! More
Great Experience This is our first Hyundai and we visited two in the Milwaukee area and were not happy with either experience. We then decided to check out Van Horn. I This is our first Hyundai and we visited two in the Milwaukee area and were not happy with either experience. We then decided to check out Van Horn. I wish we would have gone there first! We worked with Robby and then with Mike in finance. The whole experience from emailing Robby prior to our visit to driving away in our new Santa Fe was wonderful. I can't say enough great things about Van Horn and we love our new SUV. More
All around great experience! I was looking to upgrade my vehicle with not so great credit. Where I live, they really have no dealerships willing to look at you unless you have per I was looking to upgrade my vehicle with not so great credit. Where I live, they really have no dealerships willing to look at you unless you have perfect credit or an arm and a leg to put down. I found Van Horn dealership online and was VERY hesitant to try to apply. Lynda made it wonderful and she was so so nice..even joking about tractors! After I applied it wasn't even two minutes later when she called and told me I was approved! I faxed over the documents she needed and made an appointment to go to the dealership. When I arrived at the dealership, Trevor greeted my sons and I at the door. Trevor made sure I knew what was all going on from warming up the car to detailing it. Met Brandon who explained everything and signed the paperwork Nd off we went, not before Trevor helped set up my Bluetooth. I cannot express how happy I am with everyone there! Everyone made you feel welcomed and always had a smile on their face! I HIGHLY recommend doing business with Van Horn! Thank you everyone there for making this a great experience! More