Van Horn Hyundai of Fond du Lac
Fond du Lac, WI
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purchased a pre owned vehicle My husband and I spend the day car shopping went to five different dealerships test drove a few cars we ended up in Fon Du Lac where we purchased our My husband and I spend the day car shopping went to five different dealerships test drove a few cars we ended up in Fon Du Lac where we purchased our Nissan Murano. I do not have a single negative thing to say about this experience it was a pleasure doing business with these people. There was no pressure and no need to negotiate a price, we will be back again in the future. Thank you Van Horn Hyundai of Fon Du Lac. sincerely, Debra Schwengel More
purchasing a new car We went to test drive a sonata,. A very nice sales man help us find a car we were looking for and we took a test drive in it. Made a deal and drove We went to test drive a sonata,. A very nice sales man help us find a car we were looking for and we took a test drive in it. Made a deal and drove new car home that night. There was no wasting of time to come up with a price we all could agree on. Very helpful salesman and it was nice not getting the go around as you get at other dealers. It was easy and to the point. More
preowned vehicle purchase outstanding service, very pleasant experience we were shown and test drove 5 vehicles. All similar and close to what we were looking for. all within t outstanding service, very pleasant experience we were shown and test drove 5 vehicles. All similar and close to what we were looking for. all within the price range we were looking for and all very good buys. we will return if and when we purchase another vehicle and WE WILL recommend your dealership to friends and family. More
Need a Car? Go Here! I had been looking for a car for 2 months. I remembered my parents had purchased a car in Fond Du Lac, so I decided to look up dealerships in that are I had been looking for a car for 2 months. I remembered my parents had purchased a car in Fond Du Lac, so I decided to look up dealerships in that area. I had put in an application with Van Horn and got a response the next day indicated that I was preapproved for a loan. Which was great because I was unable to get financing in the area I live at. I made an appointment with Lynda. As soon as I walked through the door I was greeted by Kaitlyn Calteux, who had everything set up and ready to go. I had my son with me and was very patience with us and even moved to a location where my child could play. I had test driven an Elantra and really enjoyed it. The payments were a bit much than I could afford. I told Kaitlyn the payment range I was comfortable with and she went and talked with Mike, another financial person who was working on my file, and they came back with a car that was perfect for my son and I. Low miles, extremely clean, well kept and I could see! Being short that was a huge problem. I could not take the car home with me that night as I was the only driver and had to schedule an appointment to come back and pick the car up and sign the paperwork. I was able to put money down to hold the car. We came back and Kaitlyn had greeted us with open arms. My mother, grandmother, and cousin had been there to pick up the car. It was an amazing experience and I could go on and on about the service and the amazing attitude Kaitlyn had with us, but then I would be here all day. It is something you will have to experience yourself! I HIGHLY RECOMMEND KAITLYN and Van Horn Hyundai of Fond Du Lac. More
New vehicle purchase From when I contacted the dealership a couple of weeks ago to express interest in purchasing a new Hyuandi to when I drove my new car off the lot the From when I contacted the dealership a couple of weeks ago to express interest in purchasing a new Hyuandi to when I drove my new car off the lot the experience was very pleasant. I never felt pressured by my salesman Robby and he didn't try to push one vehicle over another on me. I feel that he really listened to me as what I wanted. This was our second time in working with this dealership and second time purchasing a vehicle from them. More
My experience at Van Horn Hyundai of Fond du Lac The purchase of my 2015 Sonata Limited at Van Horn Hyundai of Fond du Lac was a very pleasant experience. Trevor Hess and his manager Josh were excell The purchase of my 2015 Sonata Limited at Van Horn Hyundai of Fond du Lac was a very pleasant experience. Trevor Hess and his manager Josh were excellent to work with. They listened to want I wanted and then responded with a favorable decision that was a win-win for all parties involved. This is the second vehicle I purchased from this dealership. They have earned my trust and respect. I highly recommend them. Rick Keller, Fond du Lac More
Would definitely recommend! I had been in the market for a car for awhile, and had a bit of difficult time finding one prior to going to Van Horn. I initially had gone in just to I had been in the market for a car for awhile, and had a bit of difficult time finding one prior to going to Van Horn. I initially had gone in just to look at a few cars and see what they could offer me. I was greeted by Ryan Elsinger, who was very polite and helpful! I explained my situation and he went to work right away to show me a few options. I'm picky when it comes to my vehicles, and he was very patient with me, ( xxxxxxfor that Ryan LOL). I ended up leaving the first time with out a car, and looked elsewhere for a week or two, by my own choice. I called Ryan back about 3 weeks later on friday April 3rd and asked him if there was anything else he had available, and talked to him about a few things, within an hour he had called me back and told me he had great news, and had a car he thought I'd like. I went in on saturday after work and left with a 2011 Sonata. I would definitely recommend Ryan, and Van Horn! He's very patient, and works hard to find you something to meet your situation. I also liked that he called back when he said he would, and stuck to his word. Having dealt with many salesmen, it was refreshing. I got a great deal on the car, and they're even fixing a small chip in the windshield I had pointed out. My only complaint would be in the detailing department, and to who ever waxes and buffs the cars. My interior was VERY greasy, and there was wax left on the whole passenger, bottom side of my car. It looked like a rush wax job. I'm very particular about stuff like that, so I brought it home and re-cleaned the dash, and interior panels right away, and rubbed the whole car down again to get ride of the left over wax. ( Which I didnt mind too much, but it looked horrible with all the swirl marks and left wax!) More
comfortable experience the staff was very professional, while making us feel comfortable throughout the process. our salesman travis was very accomadating and pleasant to d the staff was very professional, while making us feel comfortable throughout the process. our salesman travis was very accomadating and pleasant to deal with. we had a particular about the car and jim the service manager went above and beyond to explain and put to rest any question we had. bottom line as in any purchase is that we left feeling that we had been treated more than fairly and would not hesitate to send our friends to van horn for their car shopping. charles & rose stefanoski More
Cold & Aggressive I bought my first car from this dealership 8 years ago and loved the service I received then. I found a car online I was interested in and it happened I bought my first car from this dealership 8 years ago and loved the service I received then. I found a car online I was interested in and it happened to be here. I thought "wonderful! What a coincidence!" I emailed and called to set up a time to see the car and everything was fine until the "numbers" talk. Erik gave an offer I was not ready to accept and asked what number I had in mind and so I gave it to him. A second later he pulls his papers together and says "well, thanks for coming in." Cold, horrible customer service skills and aggressive. Almost to the point of shaming me for giving a number and shaming me for wanting to negotiate. He went to get my keys as they had taken my car for an appraisal for trade-in and came back wanting to talk numbers again. I should have walked out then but decided why not. Let's hear it. The number was okay but if I had gotten better service, not felt like I was just shamed then I would have driven off in a new car. Horrible experince! I never want to feel that way again and would hate for anyone to have to go through that experience. I wish I had a different salesman today. Would not go back and will not recommend to friends and family. I'm taking my money to Bergstrom. If I could, I would give ZERO stars for customer service and friendliness. More
A Satisfied Purchase! Jake and Mike bent over backwards to accommodate our needs. They provided excellent service with a personal touch. We greatly appreciate their efforts Jake and Mike bent over backwards to accommodate our needs. They provided excellent service with a personal touch. We greatly appreciate their efforts that made buying a new vehicle easy with a sense of comfort. More