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Van Horn Hyundai of Fond du Lac

Fond du Lac, WI

4.8
1,019 Reviews

N6652 Esterbrook Road

Fond du Lac, WI

54937

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Showing 1,019 reviews

June 02, 2015

Excellent experience My wife and I live in West Bend and we were in Fond du lac, and decided to stop in at Van Horn to look at a Hyundai Santa Fe seen on their webpage. E More

by mbusha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hess
Jun 04, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you for letting us know of your experience with Trevor, Brandon, and our dealership! We take pride in offering a no-pressure/no-hassle atmosphere! We appreciate your business not just for one purchase, but for a lifetime of purchases! We will be absolutely delighted to assist you in the future in all aspects of car ownership - sales, service or otherwise! Enjoy your Hyundais!

June 02, 2015

amazing staff Ryan Elsinger my sales rep was fantastic, would recommend him to anyone looking to buy a car. Kevin the sales manager was great, and mike the finance More

by RAVENGNR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Elsinger
Jun 15, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you for your kind review about our staff and your thoughtful recommendation of our Product Specialist, Ryan Elsinger! It is our priority to help our guests and provide them with a pleasant experience from the introduction right down to driving your new vehicle off the lot! We hope you enjoy your new vehicle!

June 01, 2015

Vehicle Trade-in and Used car purchase I was interested in trading in a vehicle and working to replace it with a better fit. I had already had my trade-in vehicle in for a service update a More

by aaronvan8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 04, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you for your 5-star review! We are happy to know you were utilizing our fantastic Service Department and that Travis was able to assist you while you were here! It is very important to us that you have great experiences no matter what department you're working with! I also want to thank you for accessing our dealership website, www.fdlhyundai.com, to research our available inventory! We want to make as much information as possible accessible online for our guests! We look forward to assisting you moving forward as well!

May 27, 2015

Usedcar Great experience with Trevor. Watch out if they check financing for you. If I wouldn't have asked I would not have received the lowest interest rate More

by Debby Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hess
May 29, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you for taking the time to submit your thoughtful words. I apologize on behalf of the entire dealer for the miscommunication regarding the interest rate. We have one of the best Finance teams in the state, and it is one of our goals to get our customers the best possible rate. In regard to the spot you noticed on the exterior, if that has yet to be addressed, I am more than happy to assist you. Please let us know what is the best way to reach you, Debby.

May 26, 2015

Experience of purchasing new car through Van Horn Hyundai I have dealt with Van Horn previously when I purchased my 2006 Hyundai. That experience as well as this experience was very positive and would recomm More

by Lynn Thiede
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Roehl
May 29, 2015 -

Van Horn Hyundai of Fond du Lac responded

We are very thankful for your continual business with us here at Van Horn! Each of our guests become part of the Van Horn family after one purchase, and we appreciate it greatly when they keep coming back! Hyundai models have a great lifespan such as your 2006, and the warranty is phenomenal as well! Thank you again!

May 26, 2015

New Experience We have talked about doing a lease for a couple of years now. We haven't done a lease so far so we were thinking about doing it this time. We took a More

by Gary & Lu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hess
May 29, 2015 -

Van Horn Hyundai of Fond du Lac responded

Gary & Lu, thank you for your positive words regarding Trevor and your experience with us here at Van Horn! We understand specific lifestyle situations affect what vehicle or finance route is best to take, and I am happy to know we were able to assist in giving you what you need! Please enjoy your new Elantra!

May 26, 2015

second chances Jake was very upfront and fair. I was very apprehensive to purchasing at a dealership due to a previous experience at a different dealership, Jake mad More

by Missy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 29, 2015 -

Van Horn Hyundai of Fond du Lac responded

We are so happy to know Jake provided you with a fresh perspective on car-buying! We understand and strive to meet all of our guests' expectations and go above and beyond any experience you've had in the past! Your business and experience is very important to us here at Van Horn. We always want our guests to feel comfortable coming back with any further vehicle needs - even after the purchase! We're always here to help! Enjoy your new Santa Fe!

May 24, 2015

"new car buying experience" In a short 3 hours. My wife & I drove into Van Horn Hyundai with our 2012 Santa Fe & drove away in our 2015 Santa Fe Sport. We were never pressured to More

by Wayne Schultz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 29, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thank you for your kind words, Wayne! We are happy to hear you were pleased with your visit and enjoyed our no-pressure atmosphere! Erik, myself, and the rest of our staff takes pride in making car-buying a great experience for each of our guests! Enjoy your new Hyundai Santa Fe Sport!

May 21, 2015

No pressure! Probably the best car buying experience I have ever had. They worked hard to get me in the car that I wanted.... No pressure and stress free! More

by Diane Moran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hess
May 22, 2015 -

Van Horn Hyundai of Fond du Lac responded

Thanks Diane for a 5 Star Review!! We love hearing it was your best buying experience EVER and that our team worked hard to get you into the car you desired! Enjoy your new car and please give us a call if you have any questions...we are here to help! Thank you again for your business and Welcome to the Van Horn Family!

May 20, 2015

Best Customer Service Around!!! I wouldn't think of going anywhere else to buy a car after the great experience we had at Van Horn Hyundai! We had the best car buying experience to More

by Liz Hall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 21, 2015 -

Van Horn Hyundai of Fond du Lac responded

Liz thank you so much for the 5 Star Review! We really appreciate all your kind words and excitement about buying your vehicle from Van Horn Hyundai! We are happy that you enjoyed working with Jake Duel and our entire staff. We like to have fun here and make the customers experience a fun one. Enjoy your new Hyundai and if you have any questions or concerns, please give us a call. Thanks again for your business and for the recommendations to family and friends!

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