Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Van Horn Hyundai of Fond du Lac
Fond du Lac, WI
1,019 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,019 reviews
August 18, 2015
great salesmen Keith was great to work with, very helpful and full of information. Keith and the finance manager worked above and beyond what they had too to try and Keith was great to work with, very helpful and full of information. Keith and the finance manager worked above and beyond what they had too to try and get me the best financing they could. More
by DEBOBZ
Verified CustomerEmployees Worked With
Keith Hopkins
August 18, 2015
Enjoyable My salesman Robby was patient with me and was very eager to show me the types of vehicles I was looking for. The team was oustanding in getting me int My salesman Robby was patient with me and was very eager to show me the types of vehicles I was looking for. The team was oustanding in getting me into a car that day. Even better? They sent a driver out to West Bend from Fon Du Lac just so I could buy a car that day. Very hospitable. Definitely recommend these guys. More
by Dfgutierrez
Employees Worked With
Robby Roehl
August 17, 2015
2009 Pontiac G8 GXP Saw a posting on Cars.com that was just listed on a Tuesday, emailed them that night for arrangements to test drive the vehicle and got a response ear Saw a posting on Cars.com that was just listed on a Tuesday, emailed them that night for arrangements to test drive the vehicle and got a response early Wednesday morning. We set up an appointment to check the car out Thursday afternoon, since I work during the day. Got down there at about 6pm and was instantly greeted by Ryan Elsinger. After that, we took the car out for a drive around the area. I loved the car so much, we went back inside the building to talk numbers. They were willing to work with me on the interest rate, so I did the loan through them instead of my local credit union. Before they closed at 8pm, I signed papers and the car was mine. Came back the next morning to pick it up and all the sales people came up to congratulate me on my purchase. I would recommend going here if the right vehicle shows up for you. Glad I caught the online post when I did, otherwise I might not be owning this vehicle right now. More
by TerranceW3
Employees Worked With
Ryan Elsinger
August 17, 2015
Great Service! Found the car I was looking for online and went to the dealership to take a look at it. As soon as I arrived I was greeted and shown to the car I was Found the car I was looking for online and went to the dealership to take a look at it. As soon as I arrived I was greeted and shown to the car I was interested in. I was never pressured into buying something else that was out of my price range and Travis took great care of me during the whole process from test drive to signing the paperwork and made sure I understood everything that was going on. I will definitely be back for my next vehicle purchase and recommend anyone else to come here as well. More
by jeffbischoff
August 17, 2015
All professional salespeople I bought a 2015 Hyundai Elantra in April then recently traded it for a 2016 Elantra...I love both cars.. I gave them 5 stars mainly because the sales I bought a 2015 Hyundai Elantra in April then recently traded it for a 2016 Elantra...I love both cars.. I gave them 5 stars mainly because the sales people there are very professional. They answered all my questions and then some and I know if I ever have any questions or concerns I can go back and ask.. I would recommend Van Horn Hyundai of Fond du lac strongly! More
by ms54494
Employees Worked With
Robby Roehl
August 17, 2015
Overall very pleased I contacted the dealership after finding the car online- they contacted me immediately to see about setting up a time to meet. It was prompt service a I contacted the dealership after finding the car online- they contacted me immediately to see about setting up a time to meet. It was prompt service and everyone was very friendly, accommodating and helpful. Overall my car buying experience was good, and I'd recommend van Horn Hyundai to family and friends. More
by Jopp
Employees Worked With
Keith Hopkins
August 17, 2015
Car shopping journey It took us one month before we purchased a vehicle. We looked in Masison, Milwaukee , and even Chicago. Jake helped us figure out what we wanted and It took us one month before we purchased a vehicle. We looked in Masison, Milwaukee , and even Chicago. Jake helped us figure out what we wanted and needed. He didn't pressure is or hurry us. I love my new car! More
by Lauren12
August 13, 2015
Wonderful experience!!! The moment I stepped foot into the parking lot, I was instantly welcomed and helped! I had been working with a loan officer to find the perfect vehicl The moment I stepped foot into the parking lot, I was instantly welcomed and helped! I had been working with a loan officer to find the perfect vehicle, and she spoke with someone from Van Horn, and by the time I had gotten there he had already found the perfect car. I was there less than 20 minutes and I had already found the car I wanted!! He made the entire process effortless and enjoyable for my first time buying a car! Definitely would recommend to my friends! More
by kaelapatricia
Employees Worked With
Brittany, Ryan Elsinger
August 12, 2015
Excellent service! The service was excellent! He helped me pick out the perfect car for me and I couldn't be any happier with my new car! The service was excellent! He helped me pick out the perfect car for me and I couldn't be any happier with my new car! More
by Lemke, Jordan813
Employees Worked With
Keith Hopkins
August 11, 2015
Humilated by Van Horn of Fond du Lac Make sure there is gas in the vehicle if your test driving it! I had to put gas in a vehicle for an overnight test drive (gaslight was on when we left Make sure there is gas in the vehicle if your test driving it! I had to put gas in a vehicle for an overnight test drive (gaslight was on when we left and was told by Keith that he could not put fuel in it because they were closing the lot for the evening) and was told to bring in my receipt when I returned the car. I brought the car back with gas in it! Then I was told that I couldn’t get reimbursed because the cash register was closed… see a pattern?! 3 weeks later and I'm still calling to get the money. After talking with Eric on the 3rd time I called Van Horn, I was told that they do not reimburse gas because there should have been gas in the car and also they don’t write checks because accounting gets taken care of elsewhere. Ok but your NEW salesperson Keith didn’t know that and no I’m paying for his mistake. I should have syphoned MY gas out of THEIR car. Glad to know the next test-drives were driving around on my gas. The day that I was scheduled to bring the car back, Keith and the sales department was working on numbers so that I would purchase this Kia Optima from them. They had me believing that the car was right in my monthly payment budget. But when I arrived to drop off the car they gave me a list of numbers which were $50.00+ out of my price range!! I wanted to buy a car that day; instead I was humiliated by Keith. I did my homework and called around to different credit unions so I knew what I was looking at for a loan percentage rate. What they offered was double! Brittney contacted me the next day to thank me for my time and for shopping Van Horn. That was nice but then I called her back to let her know that I did not have a great experience and still needed to be reimbursed to which she gave me the run around. I called her twice for her only to say "I'll follow up on it." Or “Keith will be taking care of it.” Should this really be a person gets treated by anyone? More
by Mel
Employees Worked With
Brittany, Keith Hopkins
