Van Horn Hyundai of Fond du Lac

Pressured sale I don't have any warm fuzzy feelings of excitement with this purchase. Felt like they pressured me to finance with them & didn't do me any favors. A I don't have any warm fuzzy feelings of excitement with this purchase. Felt like they pressured me to finance with them & didn't do me any favors. Also the car we got isn't even clean found a pair of glasses in it! Seems like it wasn't detailed at all. Got new sales guy that is still learning but his manager & finance guy right on point with confusing sales tactics. More

Great professional atmosphere. Gorgeous welcoming facility I did not purchase a vehicle in December. My review was written on New Years Day 2016, but the purchase I refer to was transacted on Sept 17, 2015. I did not purchase a vehicle in December. My review was written on New Years Day 2016, but the purchase I refer to was transacted on Sept 17, 2015. The folks who work the phones at Van Horn, (in our case, Kayla), keep in touch with you without being pushy. Trevor took his time with us. At no time did he use typical sales tactics like asking "closing questions" etc. I did not have a lot of questions because I had done my homework. Nonetheless, he was thorough in explaining the features of the 2013 Kia Sorento SX that we purchased. That took a bit of effort because that car has just about everything. If you have appreciation for professionalism, and letting the product do the selling, I would recommend working with Trevor. Having driven the vehicle for over 3 months now, I can attest that it is an excellent value in a late model used car. The world of online reviews can be a tricky one to navigate! I usually ignore the "over the top" praise reviews and the "down in the gutter" reviews. All the ones in between that offer substantive commentary are the most useful. I hope I have offered some specific reasons to give THIS DEALERSHIP your consideration. We came all the way from Appleton to buy this car. The main reason we came this far was that they had the vehicle trimline that we wanted. Our positive experience at the dealership was a wonderful bonus! In the 100 days that have passed, we have had no reasons to second guess our experience with Van Horn Hyundai of Fond du Lac. More

Still waiting. I had the car picked out before my visit. They had the color and trim I wanted. Did alot of research before hand. Was promised three oil change coupon I had the car picked out before my visit. They had the color and trim I wanted. Did alot of research before hand. Was promised three oil change coupons. They said they where out of them when I bought the car. Well it will be a month. Still waiting...... More

No Pressure to Purchase! Recently we purchased a 2013 Toyota Tundra. When searching "Craig's List" I came across the truck. When we arrived at Van Horn, there was absolutely Recently we purchased a 2013 Toyota Tundra. When searching "Craig's List" I came across the truck. When we arrived at Van Horn, there was absolutely no pressure to buy. Our sales representative, Ryan, asked if we would like to take the truck for a ride, and that was it! The staff were friendly and respectful to our needs. I would recommend Van Horn to others! More

Fair deal in FDL by Dale Matenaer I just purchased a used 2013 Hyundai Sonata. Found the car on the internet; Travis from the dealership was a great help. He took 4 hrs with me, show I just purchased a used 2013 Hyundai Sonata. Found the car on the internet; Travis from the dealership was a great help. He took 4 hrs with me, showing me various cars and let me thoroughly test drive all of them. The management team was no-nonsense and very low pressure. They did not trot out a high ranking, high pressure sales manager to tell me how he was going to get me a great deal. They left me drive the deal and it was a very pleasant experience. I would recommend this dealership and will definitely go back in the future! More

Positive Buying Experience I was very happy with Van Horn, specifically Keith and Brittany. My phone calls and messages were promptly returned and my questions were answered. M I was very happy with Van Horn, specifically Keith and Brittany. My phone calls and messages were promptly returned and my questions were answered. My buying experience was stress free with no pressure tactics. I live 2 hours away, so having my vehicle delivered to me was huge. It's the little things that matter to me. More

Professional service Trevor and the sales manager spent a lot of time researching to find my ideal vehicle with the accessories I was looking for. The extended warra Trevor and the sales manager spent a lot of time researching to find my ideal vehicle with the accessories I was looking for. The extended warranty option was key in my decision to purchase. More

Friendly No Pressure Service Our salesman Trevor was very helpful, and friendly, his knowledge helped make our decision easy and a great experience. We would definitely recommend Our salesman Trevor was very helpful, and friendly, his knowledge helped make our decision easy and a great experience. We would definitely recommend your dealership to our friends and family. More

Very professional We had Keith as our salesman and he treated us in a very professional matter that made us feel very relaxed. He worked with us to get the car we wan We had Keith as our salesman and he treated us in a very professional matter that made us feel very relaxed. He worked with us to get the car we wanted for a price we could afford. More

fast and no run around the salesman was very friendly and strait to the point. gave us a great price on tra.de in and good price on the car we bought. for being a busy place the salesman was very friendly and strait to the point. gave us a great price on tra.de in and good price on the car we bought. for being a busy place we were in and out in great time , and happy with the out come More