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Van Horn Hyundai of Fond du Lac

Fond du Lac, WI

4.8
1,026 Reviews
As part of the family owned Van Horn Automotive Group our commitment to our customers is simple, we believe that the automotive buying adventure should be as stress free as possible, and that every one of our customers receives a fair price. When you choose one of our new car dealerships you'll always find transparent pricing, a great selection, and quality vehicles. Since 1966 the Van Horn Automotive Group has been a cornerstone of the Wisconsin automotive industry and our customer-focused approach keeps drivers coming back year after year.
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N6652 Esterbrook Road

Fond du Lac, WI

54937

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Showing 1,026 reviews

May 08, 2016

Best customer service very. Beau was helpful n answer every question we had.. We were able to get in n out quickly. Such friendly people there. Thank you so much Beau and the tea More

by Windy86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Brown, Brittany Van Egtern, Nik Tries
May 09, 2016 -

Van Horn Hyundai of Fond du Lac responded

Windy86 - Thank you for taking a moment to leave feedback on your recent experience at our dealership. I'm excited to hear what a great experience you had working with Beau. Getting our customers in and out in a timely manner is one of our top goals so I'm pleased to hear this was achieved. We look forward to earning your business again in the future! Tina Tasche Customer Relations Manager Van Horn Automotive

May 07, 2016

Predators I came in looking to trade in my car. Don't have the best credit and needed the new vehicle because my old one was about to fall apart. Told them I di More

by malumulam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trevor Hess, Deidre D'Amato, Evan White
May 12, 2016 -

Van Horn Hyundai of Fond du Lac responded

Thank you for sharing this information and we apologize for things that got in the way of you having a better experience. We want you to know that we always strive for the highest customer satisfaction. It is not our intent to be dishonest or deceive anyone in regards to our vehicles. The last thing we want is for you to walk away from our dealership with negative feelings about your experience. Please don’t hesitate to contact us if you would like to speak further about the experience you had. Your comments will be taken into consideration in order to improve our processes going forward. Tina Tasche Customer Relations Manager Van Horn Automotive

May 03, 2016

Great Dealership Great dealership to work with. Staff promptly responded to my requests and questions. Staff was knowledgeable about the vehicle and were pleasant to More

by MickeyB
Recommend Dealer
Yes
Employees Worked With
Brittany Van Egtern, Eric Vanevenhoven, Nik Tries
May 05, 2016 -

Van Horn Hyundai of Fond du Lac responded

MickeyB - Congratulations on the purchase of your new vehicle! I'm glad to hear that the staff did such a good job from start to finish! We appreciate the feedback and look forward to earning your business again someday! Tina Tasche Customer Relations Manager Van Horn Automotive

April 29, 2016

Amazing Experience I just had the best purchase experience ever, from pre-purchase communication through delivery. Don't waste your time going anyplace else, Van Horn ro More

by sharona70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Elsinger, Brittany Van Egtern, Nik Tries
Apr 29, 2016 -

Van Horn Hyundai of Fond du Lac responded

Sharon, we are thrilled to her about your overall experience at Van Horn Hyundai of Fond du Lac. Customer service and satisfaction are of the utmost importance. and we are thrilled you see this value in us. We look forward to working with you in the future! Also, please follow us on Facebook as we have specials exclusively for our followers!

April 25, 2016

Great vehicle buying experience We are from the Madison area and found Van Horn online. It was worth the drive as they were very fair with our trade in value and solid on their pric More

by ajpoller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Brown
Apr 29, 2016 -

Van Horn Hyundai of Fond du Lac responded

Congratulations on your recent vehicle purchase! Here at Van Horn, we will not let distance get in the way of you and a great deal! We also understand that our working relationship does not end after the vehicle is purchased. We are incredibly grateful for the recommendation, and please like Van Horn Hyundai of Fond du Lac on Facebook for specials exclusively for our followers!

April 21, 2016

Pulled one over on me My husband is currently in the military and I came home and needed a car asap to get around and I was pushed into buying a car that was never inspecte More

by Esanta135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Vanevenhoven, Nik Tries
May 12, 2016 -

Van Horn Hyundai of Fond du Lac responded

Esanta135- Thank you for leaving feedback about your recent experience at our dealership. I appreciate you taking the time and effort to work with our management team to find a resolution to the problems that occurred during and after your purchase. Thanks again for your business and for allowing us the opportunity to show you that we are always willing to go the extra mile to assist you with your automotive needs. Please don’t hesitate to contact us if you have any other questions or concerns about your new vehicle. Tina Tasche Customer Relations Manager Van Horn Automotive

April 21, 2016

Best car buying experience Keith Hopkins and the rest of the staff at Van Horn Hyundai in Fond du Lac was the best car buying experience I've ever had. Keith was incredibly pat More

by jordyberrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Van Egtern, Keith Hopkins
Apr 29, 2016 -

Van Horn Hyundai of Fond du Lac responded

Jordy, thank you for taking the opportunity to provide us with your fantastic review! Keith is a great asset to our team, and I will be sure to pass your sentiments his way. We understand purchasing a vehicle isn't immediate, and we will work with you based on your time schedule. Congratulations, and thank you once again!

April 19, 2016

good did not push you to move fast,every one knew their job ,all were good to work with.will return to get my next car from van horn hyundai fond du lac More

by russandluann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not every name but all were nice to deal with., Beau Brown
Apr 29, 2016 -

Van Horn Hyundai of Fond du Lac responded

Thank you for your 5-star review! We encourage guests to take advantage of our no-pressure atmosphere. We employees welcome you to the Van Horn family, and look forward to working with you with any future sales or service needs! Congratulations, and thank you once again!

April 17, 2016

Trevor was the perfect person to work with me. I enjoyed the entire purchasing experience. AND I got the car I needed. I initially was determined to buy a P More

by rwendling2350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hess
Apr 29, 2016 -

Van Horn Hyundai of Fond du Lac responded

Thank you for taking the time to leave us your feedback! We strive to create an exceptional experience for our guests from start to finish. I will be sure to forward your kind words onto Trevor and his manager. Please get in touch with us for any future sales or service needs at (920) 322-6505! Congratulations!

March 24, 2016

Review I was extremely satisfied with the help I received in purchasing my new vehicle and how friendly the whole staff was. Also it was very clean inside th More

by deevillagran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Miller, Trevor Hess
Mar 30, 2016 -

Van Horn Hyundai of Fond du Lac responded

Thank you for your 5-star review! I am happy to know we were able to satisfy your vehicle needs, and we hope you love your new vehicle! We strive to provide our guests with a clean and professional experience, and we appreciate your kind comments! Please keep in touch at (920) 924-0000 for any future sales or service needs.

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