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Van Horn Hyundai of Fond du Lac

Fond du Lac, WI

4.8
1,022 Reviews

N6652 Esterbrook Road

Fond du Lac, WI

54937

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Showing 1,022 reviews

June 14, 2016

Great service Eric Vanevenhoven was great to work with. He was very friendly and communicated very well with me. Eric definitely met all of my vehicle buying needs. More

by eritchie19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Vanevenhoven
Jun 14, 2016 -

Van Horn Hyundai of Fond du Lac responded

eritchie19- Thank you for taking a moment to leave feedback for our team! I'm glad to hear what a great experience you had working with Eric and that communications went so smoothly. Please let Eric know if you have any questions about your new vehicle! Tina Tasche Customer Relations Manager Van Horn Automotive

June 11, 2016

Friendly, accommodating dealership. Very relaxed atmosphere and no pressure sales. Worked with us on the price. They drove our new Tuscon to our house in Grafton the next day. Pleasant e More

by Anthony L Farnsworth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hess
Jun 13, 2016 -

Van Horn Hyundai of Fond du Lac responded

Anthony - Thank you for the kind words about our sales team and your experience! I'm glad to hear what an easy and comfortable purchase this was for you. Our team is always willing to go the extra mile to provide outstanding customer service so please let us know if there is anything else we can do for you. Tina Tasche Customer Relations Manager Van Horn Automotive

June 03, 2016

Loving my new tucson Great experience with Beau. He was very informative but not pushy at all. Kept me interested and informed. Honest guy with and honest price!!!! I will More

by mbarth1764
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beau Brown
Jun 03, 2016 -

Van Horn Hyundai of Fond du Lac responded

mbarth1764 - Congratulations on your new Tucson! I'm happy to hear that Beau could help get you set up with the perfect vehicle. His awesome product knowledge and great customer service are a huge asset to all of his customers. Thank you for taking a moment to recognize this and leave him feedback! Tina Tasche Customer Relations Manager Van Horn Automotive

June 02, 2016

VanHorn 2nd car purchased and I am pleased with VanHorn!!! I will not buy another Hundai from Bergstrom for many reasons even tho Bergstrom is only a couple m More

by jeanmassonet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Elsinger
Jun 02, 2016 -

Van Horn Hyundai of Fond du Lac responded

jeanmassonet - Thank you for your loyalty to our dealership! I'm so excited that your second vehicle purchase went as smoothly as the first. Congratulations on your new vehicle and please let Ryan know if you have any questions on your new Hyundai! Tina Tasche Customer Relations Manager Van Horn Automotive

May 30, 2016

Sonata Keith Hopkins did an awesome job, very informative and played no tricks. He's a straight shooter and really seemed to make sure I was making an invest More

by neumand331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins
May 31, 2016 -

Van Horn Hyundai of Fond du Lac responded

neumand331 - I appreciate you taking the time to write such a great review about Kevin and our sales team. Kevin is truly an asset to the Van Horn family and we will be sure to pass along your kind words. I'm thrilled to hear you had such a great experience at our dealership! Tina Tasche Customer Relations Manager Van Horn Automotive

May 23, 2016

Great leasing experience My lease on my 2013 Hyudai Sonata was coming due in a few months. I had leased my vehicle from another dealership and had called their sales manager, More

by GaryyJj123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins, Evan White
May 24, 2016 -

Van Horn Hyundai of Fond du Lac responded

GaryyJj123 - I appreciate you taking the time to write such a glowing review of your recent car buying experience! Keith is a highly valuable member of our staff and his many years of experience with the Hyundai brand make him an incredible resource for his customers. I'm glad to hear that working with Keith was such a great match-up for you and that he was able to provide such a great purchase environment for you. Please let him know if you have any questions about your new Sonata after driving it around for a few days! Tina Tasche Customer Relations Manager Van Horn Automotive

May 08, 2016

Best customer service very. Beau was helpful n answer every question we had.. We were able to get in n out quickly. Such friendly people there. Thank you so much Beau and the tea More

by Windy86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beau Brown, Brittany Van Egtern, Nik Tries
May 09, 2016 -

Van Horn Hyundai of Fond du Lac responded

Windy86 - Thank you for taking a moment to leave feedback on your recent experience at our dealership. I'm excited to hear what a great experience you had working with Beau. Getting our customers in and out in a timely manner is one of our top goals so I'm pleased to hear this was achieved. We look forward to earning your business again in the future! Tina Tasche Customer Relations Manager Van Horn Automotive

May 06, 2016

Predators I came in looking to trade in my car. Don't have the best credit and needed the new vehicle because my old one was about to fall apart. Told them I di More

by malumulam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trevor Hess, Deidre D'Amato, Evan White
May 12, 2016 -

Van Horn Hyundai of Fond du Lac responded

Thank you for sharing this information and we apologize for things that got in the way of you having a better experience. We want you to know that we always strive for the highest customer satisfaction. It is not our intent to be dishonest or deceive anyone in regards to our vehicles. The last thing we want is for you to walk away from our dealership with negative feelings about your experience. Please don’t hesitate to contact us if you would like to speak further about the experience you had. Your comments will be taken into consideration in order to improve our processes going forward. Tina Tasche Customer Relations Manager Van Horn Automotive

May 03, 2016

Great Dealership Great dealership to work with. Staff promptly responded to my requests and questions. Staff was knowledgeable about the vehicle and were pleasant to More

by MickeyB
Recommend Dealer
Yes
Employees Worked With
Brittany Van Egtern, Eric Vanevenhoven, Nik Tries
May 05, 2016 -

Van Horn Hyundai of Fond du Lac responded

MickeyB - Congratulations on the purchase of your new vehicle! I'm glad to hear that the staff did such a good job from start to finish! We appreciate the feedback and look forward to earning your business again someday! Tina Tasche Customer Relations Manager Van Horn Automotive

April 29, 2016

Amazing Experience I just had the best purchase experience ever, from pre-purchase communication through delivery. Don't waste your time going anyplace else, Van Horn ro More

by sharona70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Elsinger, Brittany Van Egtern, Nik Tries
Apr 29, 2016 -

Van Horn Hyundai of Fond du Lac responded

Sharon, we are thrilled to her about your overall experience at Van Horn Hyundai of Fond du Lac. Customer service and satisfaction are of the utmost importance. and we are thrilled you see this value in us. We look forward to working with you in the future! Also, please follow us on Facebook as we have specials exclusively for our followers!

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