Back

Van Horn Hyundai of Fond du Lac

Fond du Lac, WI

4.8
1,022 Reviews

N6652 Esterbrook Road

Fond du Lac, WI

54937

Directions

By Type

Showing 1,022 reviews

September 12, 2016

Ford f 150 Salesman was a very nice guy...Lucas. No owners manual with truck given. Spare tire under truck was completely flat, no tread, holes and staple fou More

by Dane Belonga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lucas, Nik Tries
Sep 12, 2016 -

Van Horn Hyundai of Fond du Lac responded

Dane - Thank you for sharing this information and we apologize for things that got in the way of you having a better experience. After speaking with the staff in Fond du Lac I was happy to hear that Lucas is in communication with you about the tire and that he also has purchased an owner's manual. Thanks again for your business and for allowing us the opportunity to show you that we're always willing to go the extra mile to assist you with you automotive needs. Tina Tasche Customer Relations Manager Van Horn Automotive

September 09, 2016

Top Notch We have purchased 2 new Sonatas from Van Horn and wouldn't go anywhere else, even though there is another Hyundai dealership less than 10 minutes from More

by Algteach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Gottsacker
Sep 12, 2016 -

Van Horn Hyundai of Fond du Lac responded

Algteach - Thank you for taking the time to provide feedback for our team. We're honored by your loyalty and look forward to assisting you with your automotive needs for many years to come! Tina Tasche Customer Relations Manager Van Horn Automotive

September 08, 2016

Van Horn Survey Everything went very well with this dealership. The car looked great when we received it and we don't have anything to complain about. We will definit More

by afreder0914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Simon
Sep 08, 2016 -

Van Horn Hyundai of Fond du Lac responded

afreder0914- Thank you for taking a moment to leave feedback for our team. We're so glad to hear that your purchase experience went so smoothly. We look forward to earning your business again in the future! Tina Tasche Customer Relations Manager Van Horn Automotive

August 14, 2016

AMAZING I would definitely recommend Van Horn to my friends and family! As soon as I walked in the door I was greeted. I had an appointment and they were very More

by Blueeyes89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Stobb, Keith Hopkins, Deidre D'Amato
Aug 15, 2016 -

Van Horn Hyundai of Fond du Lac responded

Blueeyes89 - Thank you for taking the time to write such a great review for our dealership! I'm so glad to hear how personable and fantastic your purchase experience was. Our staff takes great care to provide an outstanding purchase experience and it sounds like that is exactly what happened. Congratulations on your new vehicle and we look forward to helping you again in the future! Tina Tasche Customer Relations Manager Van Horn Automotive

August 12, 2016

New elantra 2017 Love the new body style of the elantra. Beau went above and beyond to make sure the cars were exactly what we wanted and was very patient the entire t More

by FREEFLACCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beau Brown, Evan White
Aug 15, 2016 -

Van Horn Hyundai of Fond du Lac responded

FREEFLACCO - I'm so excited to hear what a fantastic experience you had working with Beau. I have to agree with you that the new body style of the Elantra is simply awesome! I hope you enjoy driving your new Elantra for many years to come! Tina Tasche Customer Relations Manager Van Horn Automotive

August 04, 2016

Too easy!!! It's been awhile since I needed to purchase a vehicle and I was not looking forward to it. I was totally surprised by how Trevor was so easy to work w More

by greatjob!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Hess, Deidre D'Amato, Evan White
Aug 05, 2016 -

Van Horn Hyundai of Fond du Lac responded

greatjob!- I'm so glad to hear what a fantastic experience you had working with Trevor! We hope you enjoy driving your new Elantra limited for many years to come! Please let Trevor know if you have any questions about your new vehicle. Tina Tasche Customer Relations Manager Van Horn Automotive

August 04, 2016

Great job Keith was professional and intelligent he made the whole process very enjoyable. We are happy with our new car and will be back for our next one! Than More

by kschwab3700
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins
Aug 05, 2016 -

Van Horn Hyundai of Fond du Lac responded

kschwab3700- Thank you for taking a moment to leave feedback for Keith and the rest of our team! We appreciate the strong recommendation and look forward to earning your business again in the future! Tina Tasche Customer Relations Manager Van Horn Automotive

August 02, 2016

Effortless I had an effortless experience and would highly recommend Van Horn; Robby was extremely helpful, and I couldn't be more pleased with both my vehicle p More

by cneinas1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Roehl, Kayla Stobb, Evan White
Aug 05, 2016 -

Van Horn Hyundai of Fond du Lac responded

cneinas1- Congratulations on your new vehicle purchase! I'm so glad to hear how smoothly your experience went and that Robby was such an asset to your purchase. Please let him know if you have any questions on your new vehicle! Tina Tasche Customer Relations Manager Van Horn Automotive

July 30, 2016

You won't be disappointed! I'm not a big fan of car shopping but I have to say the people at Van Horn are great. Beau, Evan and everyone else worked hard to make sure my wife an More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beau Brown, Evan White
Aug 04, 2016 -

Van Horn Hyundai of Fond du Lac responded

John - Thank you for the wonderful encouragement that our team is meeting their customer service goals! I'm so happy to hear what a quick and easy purchase experience you had. Congratulations on your new vehicle! Tina Tasche Customer Relations Manager Van Horn Automotive

July 27, 2016

Poor customer service High pressure, They didn't even wash my new (used) truck.I asked for my owner's manual, that were not in the truck, they said I would have to ask my s More

by Mike Koeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Goeckerman, Eric Vanevenhoven, Evan White
Aug 02, 2016 -

Van Horn Hyundai of Fond du Lac responded

Mike - It is our goal to provide you with top notch service and customer care and we apologize if we've fallen short of that promise. Your comments will be taken into consideration in order to improve our processes going forward. Tina Tasche Customer Relations Manager Van Horn Automotive

...
60
...